So what does it take to lead an SME through this ongoing economic mess? The blog -osphere is humming with ideas lately. Here’s a round-up of the important traits for entrepreneurs in 2012:
1. Listen. Tune in to what workers and customers are saying to find great ideas for how to move forward.
2. Give credit. Workers love leaders who acknowledge their ideas.
3. Be yourself. It’s rare and refreshing, and makes workers feel like they know you – and want to help you succeed.
4. Communicate. So much company dysfunction can be prevented with clear communication. Workers in the dark soon won’t care.
5. Beat anxiety. Stop worrying and turn your negative emotions – regret, fear, sadness – into teachers that shape your character.
6. Be service-oriented. Leaders can be sort of self-involved. To serve customers, shareholders and workers stay focused on others.
7. Be accountable. Define the results you want, and acknowledge when a screw-up is your fault.
8. Share the big picture. If your workers don’t know the company’s overall goals, it can be hard for them to solve problems. That leaves you having to micro-manage instead of delegating and offering
9. Keep your cool. The days when being a screamer worked are long gone. If workers are worried about whether you’re in a good mood today or not, little gets done.
10. Think like an immigrant. When you arrive on new shores, you often see the business world with fresh eyes. Use your unique perspective to spot opportunities others are missing.