Secret #1: Gather the intel
James McKerrell, CEO, CRS Technologies South Africa
“Ensure that each employee is aligned to the goals of the company. Not the vision, mission type goals, but a specific achievable goal for the short- or medium-term.
“Next, ensure each employee understands the specific deliverables required to achieve this goal – real detail on what they have to do daily. As the organisation grows, so the use of business intelligence tools and alignment technology to get immediate and relevant information is helpful.
These tools enable the CEO to communicate with the entire organisation or an individual on progress (or lack thereof) and also to react quickly to changing scenarios, all the while keeping employees connected to each other and the goal.”