4 Lessons From Budweiser’s Heart-Melting Ad

4 Lessons From Budweiser’s Heart-Melting Ad


This time, the ad was a tear-jerking montage of an adorable friendship between a golden retriever puppy and a Clydesdale.

Talk about a marketing touchdown. The commercial aims straight for the heart of the audience and hits the sweet spot. Not only is it a fantastic ad, but it’s also highly instructive for the rest of us looking to market our organisations.

Here are four key lessons that we can learn from Budweiser’s ‘Puppy Love’ Super Bowl commercial:

1. Be distinct.

Super Bowl commercials have historically used pretty girls, keg parties and slapstick comedy to get through to the football-watching audience.

The funniest Super Bowl commercial was considered the most memorable and effective. However, the marketing masterminds at Anheuser-Busch have recently begun to carve out their own slice of the commercial arena. Instead of making us laugh, they’re actually trying to make us cry – happy tears, of course.

When marketing your organisation, think about all of the other marketing messages that are bombarding your target customers. Then ask yourself what you can do to make your approach distinct, so your message will be the most memorable.

2. It’s not about you.

Organisations often talk about themselves and their products when marketing to customers. The reality is that prospective customers do not care about you or your product – they care about themselves.

How much time does Budweiser’s commercial spend focusing on beer? Absolutely none. Instead, the ad focuses on portraying a heart-warming relationship that every single viewer can connect with. Budweiser makes itself relevant to those watching the commercial simply by creating that experience.

So stop focusing your marketing strategy on your company, product, service or yourself. Instead, develop a message that highlights what you are offering means to the targeted customer’s life.

3. Get emotional.

Humans are emotional buyers. They buy something because they feel a certain way, and then later justify the decision with logic. Budweiser’s commercial is all about eliciting an emotional response.

The psychology behind this marketing strategy is simple: A potential customer will view the ‘Puppy Love’ commercial and have a positive emotional reaction to it, which will inform his or her beer-buying decisions in the future – either subconsciously or consciously.

In your own marketing initiatives, rather than trying to appeal to your target customers’ logic, think about how you can appeal to their emotions.

4. Clarify your target audience.

Over the past few years, the gender gap in the Super Bowl audience has shrunk. Women now make up nearly half of all Super Bowl viewers. Therefore, the classic Super Bowl commercials appealing only to men are missing a massive opportunity. Budweiser’s marketing approach masterfully appeals to both men and women.

At first glance, one might think that the puppy ad is targeting only women, but there are actually intense masculine undertones in the commercial. It is, after all, about a massive Clydesdale on a ranch run by a rugged cowboy. This ad straddles a line that makes the commercial appealing to both genders, thereby broadening its effectiveness.

In your next marketing initiative, think about who you want to reach. Craft your message around those people.

How to Decide on Your Next Advertising Agency.

What other marketing lessons did you learn from this ad? 

Marc Wayshak
Marc Wayshak is a sales expert who created the Game Plan Selling System based upon his experiences as an entrepreneur, All-American athlete and years of research, training and selling. He is the author of two books on sales and leadership including Game Plan Selling (Breakthrough Success Publishing, 2012).