(Video) Sorry Seems To Be the Hardest Word

(Video) Sorry Seems To Be the Hardest Word

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For many people, saying sorry can be one of the hardest things to do and even when they do, it’s not really as sincere as they would like it to be.  Esquire gives a few pointers that you should abide by if you really want to keep your friends, clients and employees.

“An apology has three main parts.”

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