A missed call could mean a missed customer, and losing a call in your office’s switchboard system, or a poorly answered or managed call, could see an existing customer reluctant to call again. Ensuring you can communicate effectively, reliably and effortlessly is essential to remaining ahead of your competitors and building a professional brand.
If you can do so while also reducing costs, your bottom line is sure to benefit: It’s a case of identifying solutions that reduce your overheads. A good place to start is your telephony system.
Landlines not your only option
Through using alternatives to traditional landline options, SMEs are able to significantly reduce their monthly phone bills and reduce the expenses required to equip the office. This is where tailored cloud solutions are able to assist companies in reducing this monthly financial strain on a business’s capital.
Cloud can work for you
A cloud-based PBX solution can be scaled to fit the needs of businesses of any size while offering all of the benefits of conventional PBX systems and more, at a fraction of the cost, and without disrupting existing systems.
Because the cloud does not bear the limitations of a location based PBX, a business can have all its national branches on one cloud PBX. Inter-branch company calls act as internal extensions, regardless of where branches are in the country, which means all branch-related calls are free.
Moving your communications into the cloud gives you real-time control over system functionality via a personal web interface, control over scale and costs with the ability to scale up down or cancel with 30 days notice, while saving your business on call costs with true per second billing.
Cloud PBX for SMEs
Traditional private branch exchange (PBX) systems are expensive to purchase, to maintain and upgrade, but have been a necessary evil in order to promote a professional “big business” image. With a cloud PBX, even a tiny business can enjoy all the features of a world-class PBX without the costs or risks.
This makes cloud offerings ideal for companies of any size, from sole proprietors, lawyers, doctors and accountants to entrepreneurs or small- and medium-sized enterprises.
No technician needed
“With Fat Budgie’s Cloud PBX solutions, your extensions and elements which previously required a technician can now be remotely accessed and managed from the cloud,” says John Woollam, chief operations officer of Fat Budgie, a cloud-based PBX company.
Flexible and scalable
“This saves you service call outs and gives you the flexibility to change services or even move offices without any interruptions to your connectivity. With a cloud-service you get a big business’s system at a small business’s price. And because cloud services are scalable immediately, a solution can be adapted to meet the needs of a business as it grows.
“Gone are the days of tying yourself into lengthy contracts and investing in on-site bulky equipment. In addition, our solutions can be installed from scratch or serve as an upgrade to an existing PBX system, with no additional charge for equipment and no start-up costs”.
What you need
A dedicated data connection (an ADSL line, a diginet link or a broadlink antenna) and a compatible telephone is all that’s needed.
What you get
Cloud-based offerings include auto attendant, call forwarding and call waiting functionality, with the additional benefits of conferencing, voicemail sent to your email inbox, and call recording.