No More Bank Queues

No More Bank Queues


It’s no longer necessary for bank customers to stand in seemingly endless queues to do their banking. The latest apps mean they can do virtually everything they want to without leaving their office.

Open an account – on your tablet

FNB’s new banking app allows clients to open an account in real-time. The bank has released a new app customised for tablet devices. The app is available for download in app stores across Apple, Android and Windows 8 devices.

“The new banking app, designed specifically for tablet devices, was developed with ease-of-use as a key priority and utilises the full capability of the latest tablet devices.” says Farren Roper, head of FNB Connect ISP and Business Operations.

Array of functions included

Aside from content, new account openings and applying for products, some of the other functionality contained in the app includes:

  • Viewing of accounts
  • Viewing detailed balances
  • Changing limits
  • Viewing transaction history
  • Viewing eBucks
  • Once-off payments
  • Multiple payments
  • Forex and calculators
  • Send money
  • Prepaid airtime and electricity.

It also allows for customised content according to a client’s profile and non-FNB customers will have access to information about FNB products, promotions and rewards.

Roper adds that features like drag and drop, swiping and double tapping are included.

App from Absa is here

Absa Bank has also launched a banking app that offers customers simple, intuitive payments and effortless navigation with fewer clicks to perform their banking transactions.

The app is available for both retail and business customers.

“Our app is optimised for smartphone and tablet screens and encompasses a visually rich interface,” explains Arrie Rautenbach, Absa head of Retail Banking.

Video tutorial built in

The app provides access to a built-in video tutorial that will assist customers on a journey of learning. It will permit multiple users in one household the ability to link into a single device or to have one user connect their profile to multiple devices.

Smart add-ons included

“The new technology incorporates many aspects of traditional transactional services, whilst combining smart device features such as your GPS location to allow for easy and instant search to the closest Absa branch or ATM,” continues Rautenbach.

The App also uses the device’s contacts to make the sending of airtime or cash to friends and family quick and easy.

These and other unique features such as the addition of  an images library are just some of the enhanced functionality features that customers can expect to see as new features and upgrades rolled out every 8 weeks.

It is currently available for Android and Apple devices with support for Blackberry devices expected to be released shortly.

Alison Job
Alison Job holds a BA English, Communications and has extensive experience in writing that spans news broadcasting, public relations and corporate and consumer publishing. Find her at Google+.