Protecting SME Data and Storage

Protecting SME Data and Storage


Cyber security specialist AVeS has been chosen by Symantec South Africa as it’s official partner in launching the revolutionary new Symantec Enterprise service to the SME market, which is designed to assist businesses in addressing the challenges of email storage management, legal discovery, and regulatory compliance.

AVeS managing director Charl Ueckermann believes that the Symantec Enterprise service will greatly benefit small business owners. “Small businesses have the same requirements as large companies when it comes to protecting information, as they are exposed to the same types of risks; however, they do not have the large corporate budgets to deal with these threats,” he explains.

Data protection

Email is one of the most critical assets for business and with worldwide email traffic projected to exceed 500-billion-messages-per-day by 2013, Ueckermann notes that managing email has never been more challenging. “Not only do your employees need access to their email accounts to conduct business efficiently, you must also manage historical copies of email to comply with current regulatory requirements.”

Ueckermann points out that the Symantec Enterprise service provides small businesses with the peace-of-mind that they will only pay for the technology that they require, while being provided with maximum security.

“The Symantec Enterprise service safely archives internal and external emails off site, while providing rapid on-demand access to your emails after they have been archived. The service’s key components combine secure single instance storage for emails with quick and easy search and retrieval,” he continues.

“Internal and external email communications are automatically captured and transmitted to be stored in redundant off-site data centres. End-users can search and restore emails in their personal archives via Microsoft Outlook or through a secure web-based interface that delivers rapid search results.”

How the service works

  • An administrator sets up accounts, permissions and configures retention policies. A mail connector, journaling and a secure TLS connection are set up on the company’s email server.
  • A highly-secure external repository is established to store, manage and maintain all archived emails. As emails are sent and received within the primary email system, a copy of each message, including internal email, is sent directly to the data centre.
  • Email and attachments are deduplicated and securely stored along with relevant metadata. Mail can easily be retrieved from the hosted archive by users within the company or authorised external users.

Due to the fact that Symantec Enterprise is a hosted solution with no hardware, software or client plug-ins, Ueckermann adds that the service is easy and quick to set up, with reduced ongoing management requirements. “The service is fully scalable and is a completely hosted deployment model that is compatible with customers using a hosted exchange server. What’s more, Symantec’s service level agreement provides a money back remedy if availability of 99,9% is not met.”

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