What is Driving the Cloud?

What is Driving the Cloud?

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Many local businesses are still cautious about trusting all their IT systems to the Cloud. At MWEB Business, we have found that businesses are taking a step-by-step approach into the Cloud – adopting one or two Cloud-based applications or services initially, before moving on to others.

Which Cloud based applications and services are South African businesses using? We have looked closely at the subject and identified the 10 most popular Cloud-based business applications in the country.

The following applications or services appear to be driving Cloud adoption in South Africa:

  1. Mail and Messaging. The ability to access emails from any location, at any time and on any device is a powerful tool for any business. Microsoft Exchange has proven to be the world’s most popular business messaging platform, but the cost of running an MS Exchange server ‘in-house’ is simply too much for many businesses. The availability of a Cloud version of Exchange – Hosted Exchange – gives all businesses access to the power of Exchange.
  2. Archiving. Compliance, recovery and knowledge management issues require businesses to keep every one of the hundreds of emails received and sent every day, but few businesses have the wherewithal to do so. With Cloud computing, cost-effective, secure email archiving becomes a viable option.
  3. Backup. Cloud-based automated online backup services can copy, compress and encrypt files and send them via a secure Internet connection to be safely stored in a high-security data centre. No human intervention is required nor is special hardware or consumables that are themselves at risk of failure.
  4. Storage. Cloud storage is one of the simplest applications of Cloud computing. This type of storage not only overcomes problems associated with businesses having to invest in physical storage media (that can fail), but is also useful for sharing a lot of different information in different digital formats, as well as providing access to all data files from any location.
  5. Security. Staying abreast of constantly changing Internet-borne security threats – from viruses and malware to spam – requires constant vigilance. By subscribing to a Cloud-based security service, businesses no longer have to implement or maintain their own security solutions. In addition they can get the protection they require while only paying for what they actually need
  6. Virtual servers. A truly virtual cloud computing solution that offers businesses the flexibility, capacity and performance of a top-end server without having to invest in or maintain any hardware.
  7. CRM. Cloud-based CRM solutions give businesses access to powerful CRM functionality at a fraction of the cost of investing in their own CRM application.
  8. Hosted PBX. A Cloud-based, hosted PBX solution offers a remarkably cost-effective way for a business to get high-end PBX features and all the advantages of IP telephony affordably with minimal risk.
  9. Collaboration. Communication and collaboration across enterprises, or even with external business partners, is now possible without the expense or technical hassles normally associated with supporting sophisticated software applications.
  10. Video conferencing. Video Skype is a basic Cloud-based video conferencing solution – but it is not sufficiently robust for business requirements. Business-strength, Cloud-based video conferencing solutions make it viable for all businesses to conduct face-to-face meetings with colleagues and customers, anywhere in the world, without having to leave the office.
Derek Hershaw
Derek Hershaw, CEO of MWEB ISP, joined in 1998 as general manager of the Dial Services Division. In 2003, he took over as general manager of Operations, managing the front and back office customer support environments and became CEO of MWEB ISP in December 2009. Before joining MWEB, Hershaw worked for Norwich Life for nine years, primarily in their Client Services Division. He holds a BCom (Honours) degree in Economics from Rhodes University.