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Be a Sports Coach Not a Boss

Business owners often think that leadership and being the boss are the same thing. To get real results from your employees start thinking about being a sports coach – not the boss.

Lynn Madeley

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I was her. It was all about me. I was good at what I did and knew it. The people who worked for me were only there to make me look good. I rose rapidly through organisations, was given management responsibilities early and was quick, hungry and on top of the technical elements of my job. I rose rapidly through the ranks.

What I wasn’t, was a leader. I didn’t even know what leadership was until I was “led” by a man who showed me everything it wasn’t. He tried to fire me.

Related: What Leadership Style Are You and Will It Get Results?

I’d never been unsuccessful before and the process of not being loved and adored taught me the most important leadership lessons I ever learned. So thank you ex-boss, whether intentionally or not you made me better at what I do.

What I learned was that leadership is a continuum. The more you submit to it the better you become. Now, with a few more years on the clock, I describe what I do as being a head sports coach, but for a business. I use the words “sports coach” specifically. As heads of companies we are not executive coaches or life coaches, which are roles all of their own and, when done well, can add enormous value.

As CEOs we are employed to win – but we are only as good as the people we work with and our job must be to guide, inspire, motivate and empower our teams to reach their full potential.

That’s all well and good, but how do you do this?

Ultimately, good leaders figure their own way through the quagmire and in so doing – if they are good enough – they will inspire a healthy mixture of love, respect and, hopefully not fear.

What follows is a long and by no means exhaustive list of what I have learned over an extended career. The list of what not to do would be equally long and onerous but I believe in focusing on what to do not concentrating on what not to do.

Surround yourself with people who really, really want to win

Liverpool-team-win_team

They may not know how to do the job yet but they must have the hunger to be brilliant. I employ people who have excelled at school in something, whether it be sport, music or academics. This tells me that they have the capacity to go the extra mile and that they have already felt the elation of winning and want more of it.

Look for passion

I don’t mind what people are passionate about, but they have to prove an above-average energy for an interest. If the CV says under interests and hobbies, ‘watching television’ it’ll get binned.

Be humble

You need humility as it’s no longer all about you. In fact, it’s about everyone else. You have to be prepared to stay in the shadows and let your players shine. That doesn’t mean you don’t have an opinion or a point of view, you just exercise it less because you need to hear the opinions and points of view of the people around you.

Related: Inspiring Leadership, No Matter Your Style

Allow others to receive recognition

You must want people to be brilliant and don’t try and take credit for ‘making’ them because real superstars will make themselves. They know they need a good coach, so they will keep swapping out (changing jobs) until they find someone that works for them.

Listen and observe

You learn much more about people when you are not speaking. If you see a drop in performance ask “what’s up?” before demanding answers.

If people are honest with you, you can plan and change things. If you intimidate them you will never understand their wants and needs and will not be able to help them maximise their potential for themselves and, therefore, for you.

Be flexible

Don’t find yourself saying no to something because you have said no before. Maybe this time is a good time to say yes.

Stay naive

Keep changing, keep questioning, keep asking “So what?” and “What if?”, to yourself as much as your team.

Stay curious

Be thirsty for knowledge and information and then make sure you share it. Curiosity pays dividends so never stop looking under rocks and never stop looking under the hood of your own organisation to make sure it is operating at maximum efficiency.

Set an example

You can’t be expected to do everyone’s job, but you have to set the standard and the ethic that you require. You don’t do their jobs so this is not about time in the saddle, it is about your emotional and intellectual commitment to the needs of the business.

Related: Here’s How Clothes Can Make You A More Effective Leader

Stay in charge

Don’t think for one moment that a coaching style of management is soft. Successful sports coaches are never weak and they are respected because of what they offer to the players not because they are feared.

If they are feared and do not facilitate their players being brilliant then the players leave. It is the same in business.

Always remain on top of your game

As a leader you don’t have to be able to kick the ball as well as your players, but you do have to know how to make someone kick the ball better. Everyone who works must become one of your coaching staff and share your positive attitude towards being brilliant and constantly learning.

Most importantly, stay hungry. You need to want to win as much or more than the people you work with. You will need more energy and more tenacity than anyone else in your business. Hard work must excite you and you must relish it.

Athletes don’t moan about how much they have to train, neither should your business team, not because they are frightened to do so, but because deep down they just love it. So should you.

Lynn Madeley is the CEO of Havas Southern Africa. She was also an event rider who rode internationally and is a qualified riding coach.

Leading

Become Your Best In Business

How can you streamline the actions you take in your business?

Dr John Demartini

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A few of the primary keys to becoming successful in business include having a clear intent or purpose, a truly inspiring vision, a grand message to share, a genuine social calling and a targeted niche to serve. From these initial basics arise the primary strategic objectives you would love to accomplish or achieve and a plan for their implementation. But before these objectives can be met, the mastery of the mind is to be initiated.

True business leaders are those who are congruent and integrated and who can organise and lead their inner parts purposefully. Once leaders govern themselves, they can govern others.

Time Is Life

When you loaf about, your mind starts thinking about all kinds of doubts, insecurities, fears, other people’s beliefs and worries about what’s happening and what isn’t happening. Such dead time can zap your energy and confidence levels and distract your mind from your purpose. Any time or space that’s not filled with high priorities often automatically becomes filled with low priorities.

Have you noticed that when you’re busy, you often accomplish and create much more? The more intensely you’re focused and active and the longer you maintain such a focus, the faster your accomplishments (time x intensity = results). Time spent on doubt, fear, or low-priority actions slows down your accomplishment process.

When you take your mind off your focus, all you see are obstacles. When your mind is focused on your dreams, you don’t have time for the many self-doubts that block them.

Raise Your Standard

Anything you do consumes time. To maximise the value of your time, prioritise your interactions. People who seem less busy and want to consume your time may think you’re being rude when you say no to their invitations, but busy people understand immediately that you’re just choosing to prioritise and wisely manage your time.

People who don’t value their own time want to take up yours with small talk, and if you keep associating with people who talk small, you could end up with a small life. You’ll find out what kind of people they are by putting a fee on your time and raising that fee regularly. If people really value your skills and time, they’ll pay for it.

“A man’s growth is seen in the successive choirs of his friends.” – Ralph Waldo Emerson

Efficiency and Effectiveness

Often when you perform a service for less than you feel you deserve, you lower your worth and enthusiasm and slow down your business. Even though you may be working like a ‘dog’, it’s neither efficient nor effective.

Any aspect of your work that pays less than you truly feel you deserve can become the weak link of your business. In addition to undermining your motivation, inefficiency and ineffectiveness can also reduce profit margins. When you or your employees perform effective actions in an inefficient way, ineffective actions in an efficient way or ineffective actions in an inefficient way, your business becomes undermined. Your worth can be determined by how efficient and effective you are at performing high-priority actions. Business masters are those who love what they do, do what they love, and work efficiently and effectively. They delegate everything else to those who desire to do the same.

How can you streamline the actions you take in your business? Ask yourself, “What can I delegate?” You’ll be far more productive, energised, and inspired at the end of the day when you can stick to actions you deem to be high-priority. Unless you value your time, neither will the world.

For more information on Dr Demartini’s teachings, visit www.drdemartini.com

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Leading

How To Be A Leader

Lead by example and you’ll win the respect and loyalty of your staff.

Richard Mukheibir

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Being a successful entrepreneur is not about locking yourself away in your workshop and bringing a great innovation to life. Certainly, you need a must-have product that will have customers beating a path to your door. But you also need the business skills to ensure you can scale up production – and the leadership skills to motivate the staff you have employed to help you make this happen.

It is rare to find these three key skills balanced equally in an entrepreneur. Most have more of one quality than another – but there is one of these qualities that we tend to fool ourselves about.

Most of us know whether we have creative skills that can produce great innovations or whether we need to improve our business skills. Almost all of us assume we can be leaders if circumstances mean we have to step up to the plate. However, almost all of us are wrong about that.

Leadership skills are something that you develop and hone as your career progresses. You might think that being head girl at school, rugby captain or president of your Toastmasters’ branch means that you have got leadership nailed.

You would be right that you have some leadership experience. But you are wrong because so much about leadership depends on context. Just as what works on the rugby field and what works in the debating chamber are not the same, so what works in business is different.

In part, it can depend on the size and sector of your business. That in turn is partly because your understanding of the context – your business savvy as opposed to your business skills – is as important as your credibility as a leader.

But there are some common traits in leaders that work in all business contexts. Once you have these nailed, you will find that you can reuse them in different businesses as you expand your entrepreneurial interests.

Here are three starter principles to put into practice today:

1. Be first

Get to work first and leave last. As an entrepreneur, one of the prime qualities you need is energy. You need to put mental and physical energy into knowing the detail of what is going on in your business.   Listen to the insights of your staff as to how your systems are taking strain or could be streamlined. If you are serious about growing your business, you cannot expect to achieve this as a sleeping partner who drops by the business premises at best once a week.

2. Be a team player

Make it clear that you are not giving yourself privileges just because you are the boss. If your business involves any kind of production line, whether actual or virtual, you should be able to pitch in and help out if there is a rush of demand or an unusual number of staff hit by the virus that is going round. This is also an opportunity to check personally on the effectiveness of the systems you have set up and make tweaks where you see bottlenecks or downtime occurring.

3. Be last

As well as leaving work last, you should also pay yourself last. Consider this part of your investment in your business – and also an investment that will pay dividends in consolidating staff loyalty.

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Leading

Peak Performance – How To Become A Strong And Legendary Business Leader

The starting point is to consistently and constantly build and mould an unshakeable character and add a clear strategy for your personal life and your business.

Dirk Coetsee

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‘Leadership is a potent combination of Character and strategy’

– General Norman Schwarzkopf

Leadership has long fallen into the category of the enigmatic. It is no longer the case considering the ‘deep dive’ neuroscientists, psychologists and industrial psychologists have taken into understanding the brain and human behaviour in general.

For those that have a deep and driving desire to understand themselves better volumes of highly beneficial research are available to you. How willing you are to seek for and apply the infinite amount of knowledge out there is dependent upon your priorities, your ‘grit’ and your level of desire to personally transform and be impactful in this world.

Most of all a strong belief in your own abilities to become a legendary business leader is a basic requirement for the alchemy from follower to leader to take place.

The human nature guru Robert Greene describes a strong character as follows:

“Strong character has a tensile quality like a good piece of metal – it can give and bend but still retains its overall shape and never breaks”

Character is who you really are, not what you want others to think of you. Who you truly are is especially revealed under the most challenging circumstances. How your investors, co-founders, employees and clients view you is highly dependent upon your actions during times of business crisis, failure or when you as an entrepreneur are faced with turbulent personal circumstances.

The ability to authentically and empathetically (towards yourself and others) take a stand for your beliefs, admit (to yourself most of all) to your mistakes, rectify them (the highest and truest form of an apology) within times of strife and difficulty leads to a strong and un-breakable character.

Through this writing you are strongly urged to reflect on the fact that a strong character will not fall from the sky and simply be bestowed upon you, instead a strong character, akin to steel, is moulded and shaped by fire meaning that your character is mostly shaped by challenging times.

As the late master poet Leonard Cohen said –

‘There is a crack in everything that is where the light seeps in’

Nothing is perfect and when you truly learn from failures and mistakes your wounds can become blessings, your tests can become testimonies and you can lead others to achieve the same.

Those that have a slight and very determined smile on their face and maintain belief and even dramatically increase their levels of performance the moment they recognise that they have arrived within a highly challenging space are the ones that have trained for that exact moment.

The Navy Seals say:

“You do not rise to the challenge you fall to your level of training”

All external information gathered within each moment enters the brain and is processed through the Amygdala first – that part of the brain that provides housing for the ‘fight or flight’ response. Information is first filtered through your very own doubts, fears and insecurities.

If you have not worked on your own fears diligently and instilled habitual mechanisms of effective action triggered by fear your re-actions of lack of action (procrastination) will not be optimal at all. ‘Grit’ is born at the intersection of passion and perseverance and can be trained. Bravery can be trained. Leadership can be trained. Character although influenced by genetics can be trained.

All tools to succeed at the aforementioned subjects are within us all, in a lot of cases lying dormant and anxiously awaiting your increased levels of awareness which will empower you to use the tools required effectively.

As a practical example I coach my ‘Peak Performance’ clients to train for Grit in the following way – Choose a day of the week when you are especially tired and not in the greatest of moods force yourself to the gym and train the toughest muscle group for you (usually legs) and where you normally do three sets of squats do seven and make those sets harder than before in every way.

Or again choose a day of the week again where you are very tired and instead of taking a plunge onto the couch to watch ‘Game of Thrones’ or whatever it is, go and hike, a long tough hike that will really test you.

It does sound harsh but you will thank yourself when the tough times occur and they will, that you have willingly trained yourself for grit.

On to the subject of Strategy which forms a potent combination with character and results in Leadership.

Dictionary.com defines strategy as:

A plan, method, or series of manoeuvres or stratagems for obtaining a specific goal or result.

For a strategy to be effective a basic requirement of many requirements is that a clear and highly specific end vision and/or goal, and/or result must be defined. Visions, goals or desired results are often vaguely defined because the often subconscious fear of clearly defining our failures by setting clear and measurable goals plagues us.

The mind struggles with finding solutions, answers and strategies when vague goals are set. It is also very hard to retain focus on anything that is very vague. As the importance of an effective plan to achieve your well defined Vision and goals cannot be overstated I strongly recommend getting expert help to facilitate a future session.

Once the desired end result, goals and vision is crystal clear we can ‘reverse engineer’ an effective plan that can actualise our dreams. We need to create a metric system that constantly, consistently and visibly measures our progress and success of our plan. The metrics will notify us of challenges and will signal a need for adjustments within our strategy.

The very good news emanating from this article is that anyone can be a legendary leader should they not only sincerely wish to be a leader but also take effective action on becoming one. The starting point is to consistently and constantly build and mould an unshakeable character and add a clear strategy for your personal life and your business.

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