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How You Can Make Leadership Excellence An Effortless Effort

From my childhood I was literally fascinated by the seemingly effortless performances of individuals whom have mastered their craft.

Dirk Coetsee

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“Wu-Wei” – From original Chinese, meaning effortless effort

From my childhood I was literally fascinated by the seemingly effortless performances of individuals whom have mastered their craft. Images of Luciano Pavorotti hitting high C notes with simplified grace, Chris Cornell’s raw rock voice hitting gravel and then reaching for the heavens, Lang Langs’ majestic hands creating unimaginable sounds on the ivory whites of a piano, Tony Robbins’ flaming and scorching energy, Churchills’ effortless and eloquent speeches, Bransons’ unrelenting passion for business and people, Jona Lomus’ awesome power, and Bolts’ graceful running leaves me in a state of inspired awe.

When the state of amazement enthused by great individuals dissipate we are left with a burning question:

How does one become a leader in any field and how does one reach a state where optimal performance virtually becomes a natural state?

Related: Servant Leadership – Will You Serve?

A vast amount of experiential learning and volumes of information would empower an individual to attempt an answer to this question. This writing is not an attempt at a solution to this complex question but instead only serves as a guide to those individuals whom has a burning desire to earnestly start on their search to find the truth for themselves.

Are leaders and top performers simply born with a great talent and therefore naturally will outperform others? Not necessarily so. Some modern Leaders such as Gary Vaynerchuck are totally unimpressed by talent yet very impressed by a knack for people skills.

The Legendary football coach, Vince Lombardi used to say: “Talent simply means you have not done it yet.”

The aforesaid implies that talent might be a bonus yet has to be combined with hard and effective work, as well as toughened mental capacity, to be moulded into skills required for performance at the highest level.

winston-churchill

“We shall not melt in the fire but instead be tempered by it” – The great Winston Churchill was alluding to the British nations willingness to endure great hardships and be transformed into one unified front and a patriotic nation during the carnage of the second world war. Most great Leaders ultimately learnt that hardships were not something to resist but rather something to invite in when it knocks at your door as it is the very hardships that teach and shape us, that is if we allow it to.

Those who fear their own inner greatness will run from the hardships and thereby neglect the wonderful yet very uncomfortable opportunity to grow as a leader and a human being. The daring few who would embrace their inner greatness, foster their own commitment and willingly be’ tempered by fire’ have started their journey towards greatness.

When embarking on this journey reflect on the fact that never was a great leader made without help.  A high level of self -awareness which is a basic requirement of effective Leadership dictates that we must get rid of the small voice of the ego that tempts us into daring to think that we could know it all and do all by ourselves. Be open to advice, seek help from the wise, and more importantly act on good advice.

When you earnestly seek mentorship the one that turns you down in general was not the right one in the first place. Alternatively, he or she turned you down because you were not ready to be mentored and must first earnestly seek your own heart for the truth about your intentions.

Your intent is the crucial factor and on the path to greatness everyone would do well to introspectively seek every corner of their hearts and minds and ask:

  • What do I honestly seek?
  • Is it fame or to help others or both?
  • Do I have pure selfish intent, or do I want to give back and coach other Leaders?

Related: Managing Resistance To Change: An Essential Management And Leadership Skill

Without sacrifice, without a burning desire to succeed, without help, and without ethical intent this journey is ‘a bridge too far’. A Leadership journey based on a hunger for power over others and greed for money might take you to great heights initially but the fall from those dizzying heights is far and excruciatingly painful.

What follows is an attempt to answer the very general questions facing most of us when we decide on whether we should embark on a personal Leadership journey or not:

Can anyone Lead?

Yes, it is a matter of intent, effective work, mentorship, sacrifice, people skills and continuous learning amongst other factors.

Does a title such as CEO, shareholder, president, professor imply that I am a leader?

No, a title is merely a name allocated to a position, the behaviours that led me to that title and the behaviours displayed for as long as I am in that position determines whether I was a leader or not, while I had or claimed to have that title. Leadership is not a title it consists out of behaviours that gives a title deep meaning and validity.

Do I have to have a formal qualification to be recognised as a leader?

No. Your behaviour determines whether you are a leader or not.  Continuous learning is a basic Leadership behaviour. Whether that means you obtain a formal qualification or learn through a mentor which learning does not result in a formal qualification has no bearing on your Leadership capacity or capabilities.

Contemplation of the above answers to the general questions that a lot of people consider might lead the reader to think that the state of “Wu-Wei”- “Effortless-effort “can only be achieved through a lot of effort. In thinking that you are correct, yet it is not only a matter of effort. To get to the ultimate state of performance as a leader each one of us must be so committed to a cause higher than ourselves that we are willing to be ‘tempered by fire’. We must cast our egos aside and remain “teachable”, and most importantly give back by coaching other leaders.

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Leading

Leadership: What Is Your Why? (Read Purpose)

Stop the violence that you inflict upon yourself with that type of nonsensical chatter and replace it with loving words. Most importantly…… (Wait for the drumroll) …….. Yes you guessed it …………FIND YOUR WHY!!

Dirk Coetsee

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“We know what we are, but know not what we may become” – William Shakespeare

What moves you?

What moves you? To me it’s Connor McGregor straining his potential in every training session and then some more. When everyone tires and wants to give up during training with him, he asks everyone, “How badly do you want it?”, and then providing the example, trains even harder.

Rumi’s’ poetry reaches the depth of my soul and reveals my own scars to me. Rag ‘n Bone Mans’ song “Skin” stirs within the depths of my heart and beckons me to a deep sense of longing. Above all what moves me is the transformation from disbelief to belief. From hate to love and from lack of self-confidence to being on fire. That look in someone’s’ eyes when they truly and unconditionally love you shakes the very ground around me.

Related: Leadership: Honesty Is The First Chapter In The Book Of Wisdom

That is my purpose, my why to facilitate transformations and to coach and teach whether it is by voice or ink. What is yours? And how badly do you want it? Are you prepared to do what others will not to be a success as an entrepreneur? Are you willing to fail several times and tirelessly apply the learnings from it?

Find your why. If you cannot find a coach to help you find your why, but find your why. Not finding your why means a life of doing things that you have no real passion for, doing things that is not authentically you. That saddens me and hopefully you too, because there is nothing that ensures your long term failure more as an entrepreneur than doing things that you have no passion for, purely to survive.

Are you happy?

Most of all: Are you happy, truly happy?

If not that is your queue for a transformation. Money without happiness is trivial, business success without a full heart is empty. Can you have both business success and happiness? Yes, a yes that echoes throughout eternity, which is if you have made money as a by-product of living your “why”.

William Badenhorst, (MD of Global Strengths) a coach to the coaches says, “Let your test be your testimony, and let your mess be your message.” I want to add to that and say, AND FIND YOUR WHY. Socrates wisely exclaimed: “Know thyself”. How can you know yourself if you haven’t found what truly moves you, what you are truly passionate about?

When you have found you’re why you are willing to work harder than anyone else. And when you have worked really, really hard at something it is very much harder to give up on it as opposed to something you have made half-hearted attempts at.

Both attaining entrepreneurial success and happiness is indeed reaching dizzying heights and therefore very challenging. Indeed therefore everything worth attaining is challenging. Most people find at least some comfort in the status quo even when the status quo does not paint a very appealing picture. It is challenging to leave the known of the status quo for the unknown of your true purpose.

Are you brave enough to transform? Have you suffered enough? Or do you want to linger a little bit longer in the ease of your comfort zone where, unfortunately, no growth is possible?

True Leaders and Entrepreneurs become comfortable with the discomfort of growth. Is this a tough ask? Yes, the ones telling you it is easy are in general, delusional. I will always advocate being mentored or coached purely because it is extremely hard to be totally objective about yourself, by yourself.

Related: Leadership: Total Commitment To The Purpose Of The Business

Self-confidence

Self-love (tempered by humility) and Self-confidence (not arrogance) is a requirement to live an exemplary life of purpose as a leader which others would love to aspire to. As Ralph Waldo Emmerson said:

“If I have lost confidence in myself, I have the universe against me.”

Find and have faith in your purpose and back yourself because if you will not, whom will? Love yourself by speaking to yourself with love. Honestly answer the following question: Would you speak to others openly as you would speak to yourself? Why are we in general violent to ourselves saying things like: “ I am worthless”, I am not good enough”, “I am not as good as….”? Stop the violence that you inflict upon yourself with that type of nonsensical chatter and replace it with loving words. Most importantly…… (Wait for the drumroll) …….. Yes you guessed it …………FIND YOUR WHY!!

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Leading

3 Tips For Succeeding After You Fail

Failure is pretty much inevitable. What comes afterward is a choice.

Tor Constantino

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If you’re an entrepreneur, you will fail. It might not be a complete meltdown, but you will experience a failure of some aspect of your venture at some point.

My first business failure occurred during my mid-20s. I tried to launch a product I invented, which was a durable, pocket-size strap that carried different kinds of recreational sports gear.

After determining the market need and securing piece-work manufacturing, as well as retail packaging complete with trademarked logo, I had several thousand units in hand.

Distribution was, ultimately, the one trick I couldn’t turn and ended in failure. I tried everything I could think of. I engaged several independent and sporting goods retail chains that weren’t interested in the hassle of adding a single-product vendor to their ops management systems.

I offered to give hundreds of units away to dozens of specialty ski, skateboard and inline skating shops on consignment to “seed the market” but was rejected. They all said my product undercut higher-margin competing products.

I tried to contract with different retail brokers to add my product to their sell-in portfolios, but was rejected three times due to the low-price point for my product and limited margin potential.

Related: Flourishing Through Failure And Finding Fortune

The greatest success I had was when I broke even for a catalog ad I purchased in a Sharper Image-type printed publication.

Mind you, this was all pre-Google, Amazon, PayPal or eBay when ecommerce was still finding its way on the Interwebs. However, my lack of offline success drove me to have a developer build my own ecommerce website (at great expense at the time) with an incredibly clunky, pricey payment system managed by Visa.

Sad to say, I shuttered the website after six months due to lack of sales and lack of traffic caused by the overall lack of consumer confidence in the whole “internet spending thing” at the time. During the three-year span of this odyssey from my initial concept to collapse, I had spent countless hours and in excess of $40,000 trying to convert my vision into a viable venture.

As a 20-something kid, I felt like a complete failure. I was afraid to ever try again, but eventually I did – several times – and had success. Fast forward 20 years and here’s what I would share with the failed entrepreneur I was back then.

Failure is painful but not fatal

Failure is not final, fatal nor forever. I had a great mentor who completely re-framed my thinking regarding failure when he told me:

“If you’re not failing, you’re not trying hard enough.”

That phrase has been a touchstone through tough times during my subsequent entrepreneurial endeavours.

Related: Why, When You Fail, You Should ‘Fail Forward’

Fail faster

Back then I thought I had to exhaust all my distribution options, which took a significant amount of time and resources, because I didn’t want to look back in 20 years and say “what if?”

In retrospect, I’m glad I did it then but there are signs I should have seen sooner. For instance, the first retail broker who rejected my product was very clear that my effort to keep the retail price under $10 for the consumer did not make it worth his while to sell it.

I should have bundled it with another product or enhanced it in some way to boost it to a higher price point, but I naively thought he was just being porky before two other potential brokers I engaged had schooled me on the economics of their services.

Looking back now, I could have compressed my failure cycle by at least 50 percent if I had been more teachable then.

Find insights from failure

At the time, $40K was all the money in the world and (thanks to scholarships I had earned) was eight times more than my total college student loans. But, I learned a lot about intellectual property, financing, materials sourcing, vendor research and selection, production timelines, operations management, sales and marketing as well as ecommerce. I came to view that lost $40K as a masterclass in real-world business. Most importantly, I learned what I didn’t know and that propelled me to pursue my M.B.A.. degree, which my then-employer paid for.

In hindsight, I perceive this greatest failure has been my greatest success because I earned it and learned from it. No one is immune to failing, but we must understand that it is not an ending but rather a beginning – if we choose so.

This article was originally posted here on Entrepreneur.com.

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4 Tips To Become A Team Whisperer (And Improve Your Employee Engagement)

Engaged employees are motivated, innovative and willing to take on more responsibility.

Pieter Scholtz

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Your team needs to be nurtured on an ongoing basis if you want to attract and retain the best employees. You can hire people, you can fire people, and you can tell them what to do. But you can’t make them like what they do. Some business leaders are content with having an unhappy team; as long as they do what they are paid to do then the state of their mental health is seen as superfluous.

This line of thinking is not only wrong, but it is entirely counterproductive to the continued survival of a business. Gallup has run some excellent pieces that demonstrate the difference between engaged and disengaged employees. In particular, they list several additional things that engaged employees bring to the table: Motivation, innovation, and a willingness to take on more responsibility within the company. So how can you keep your team engaged?

That level of motivation contrasts greatly with employees who don’t even want to be there. They do their jobs, but they never put in more than the bare minimum of effort. Don’t expect them to ever go beyond what their job description requires, and if there is a chance for them to duck out of work without getting fired, they’ll take it. Obviously, you don’t want to have a team that consists of these people. But without the right knowledge of how to motivate a team, you’ll find yourself unable to inspire your employees to go above and beyond what is required of them.

Related: How You Can Make Leadership Excellence An Effortless Effort

A great company cannot exist without great employees, and there are steps you can take to mould them into the people you want to have working for you. These tips are proven methods of getting your employees to be engaged in what they do, and anybody can learn to apply them.

1. Be a team, not a dictatorship

Every ship needs a strong captain, but that doesn’t mean that you have to spend every second reminding your employees who’s the boss. Your employees look to you for guidance, but they also want to feel as though you are in tune with everything that is going on. Some managers come off as though they are giving mandates from heaven, or worse, they rattle off long lists of orders because they don’t want to do the work themselves.

If you give the directive and then pitch in to reach the goal, you’ll show your employees that they are all part of a team, and they sink or swim together.

2. Give them a chance to shine

It’s true that some people are placidly content with being a cog in the wheel. I’m sure you know of at least one person who is sitting in a job they are relatively indifferent to just so they can collect a pension in twenty years. Those that fit that mould will gravitate towards jobs that give few chances to stand out and plenty of job security. For those who want to achieve more, they will never settle for a job pushing pencils all day.

Related: Effective leadership – Serving Your Team To Serve Your Clients

These restless employees are always looking for a way to prove to you that they are capable of so much more than low-level work. Denying them this opportunity will either push them to greener pastures, or if they can’t/won’t quit, cause them to become disillusioned with what they do.

If you find somebody who wants to prove themselves, let them. An employee who shows the initiative and drive to better themselves is a person who will bring your business an incredible amount of value. Don’t waste this potential.

3. Don’t take them for granted — show your gratitude

This goes beyond a simple “thank you,” although those two words can have quite a bit of power in themselves. If your employees feel like their contributions are not recognised or rewarded, they will feel little incentive to go above and beyond in what they do. How you show this gratitude is as important as the action itself, because a perceived token gesture is even more insulting than a lack of a reward. Put another way, if somebody comes up with a million-dollar idea and you give them a monogrammed lanyard as a gift, don’t expect that person to stick around. Rewarding achievement is the flip side to punishing failure, and a balance between both is necessary to craft the ideal team.

As intuitive as these three traits seem, you probably know from personal experience that a lot of managers don’t quite know how to implement these strategies effectively.

Related: Leadership Hustle: A Modern View On Leadership

4. Share the bigger picture with them

A really important element of keeping your team engaged is to share the bigger picture with them. This involves amongst others:

  • Constantly communicate the Vision and Mission of your business to your team. If your team can buy into why the business was started, where it is headed and why you exist as a business, they will be able to be as passionate as you are.
  • Provide a monthly update on how the business is tracking against its plan and this will empower them to focus on the areas that matter most to the business at that time. This includes sharing financials with the team — here one needs to take into account any legislation that might be applicable — but the more you share, the more you show your team that they are trusted with the information as well as being able to make better decisions that affect the business.
  • Keeping your team engaged, excited and energised is a pre-requisite to developing a high performing team that is able to take the business to the next level. It takes a team of dedicated people to build a successful business. Without this team, your ability to expand at the rate you had planned to will be severely hampered.

IN YOUR TOOLKIT

Become a leader that inspires greatness

multipliers-how-the-best-leaders-make-everyone-smarter-by-liz-wisemanREAD THIS: Multipliers: How the Best Leaders Make Everyone Smarter, By Liz Wiseman.

Multipliers is profound. It’s been lifechanging for me and everyone that works with me. Leadership is not about having the best answers. You need to ask the best questions, and what happens is that you are turning people into productive engines. Micro-managing stops people from thinking for themselves as they wait for answers from you. The principle is that micro-management on that level means you are paying people 100% salary for 50% productivity. The multipliers effect allows you to pay 100% salary for 200% productivity.” — Robin Olivier, co-founder and MD of Digicape, a R240-million business based in Cape Town. Go to multipliersbooks.com for additional tips, tricks and surveys.

 


WATCH THIS

Radical Candor means challenging employees directly and showing you care personally at the same time. It will help you and your team do the best work of your lives.

Developed by Kim Scott — who led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar — Radical Candor is all about becoming a leader who is both respected and followed, without being falsely ‘nice’.

There are two great YouTube videos that will give you her tips and lessons in under 20 minutes:

And if you’re interested in really unpacking the lessons behind radical candor, read the book: Radical Candor: Be a Kickass Boss Without Losing Your Humanity.

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