Helping someone truly transform takes a huge amount of effort from a teacher. Because of this, truly great teachers are unwilling to teach everyone, because you can’t hope to reach everyone. Not everyone has the work ethic and hunger to deserve that type of effort and hard work.
It takes an enormous amount of energy and personal sacrifice for a good leader to help someone transform themselves into something new.
I always tell people when they have a boss pushing them or hounding them to not worry – that boss probably cares about you improving and progressing.
We recommend: Business & Leadership Lessons from Kumaran of Spartan
You should start worrying when your boss stops. When someone stops putting an effort into your progress, they may have given up on you.
I’ve seen this happen both ways while running my company. I’ve helped people transform who didn’t have the will out of necessity, and I’ve helped people who did have the will and wanted it more than anything. It’s a demanding process.
In both cases, I think the individuals resented me to varying degrees, and that was okay. I wasn’t in it for them to thank me. I was in it to create an end product.
While they may have not have completely understood at first why I was doing what I was doing, in most cases, I believe they came to an appreciation of how I was helping them.
To me, there is nothing more extraordinary than a human being changed at his or her core. Most people go through life and never change fundamentally. They don’t change – because it’s hard.
Ninety-nine percent of people are driven by emotions, instincts, desires, lusts and hungers. An individual who wants to change must rise above, recognise himself or herself for who they are, make a conscious decision in every moment to face these things and choose to be different.
Making a choice to be different in every moment is the great challenge that anyone who has risen to the top of their field or had great success must recognise and conquer.
Here are five things a great boss who cares will do that you might resent him or her for:
1. A good leader will demand excellence
For too many, mediocrity is okay. Most bosses or leaders will sell you short. They will say that’s as good as they can do, because they don’t care enough to demand your best.
It’s just easier to except you as you are. The boss who demands more of you is the boss who is doing you a favour. He’s the boss who sees your potential and is willing to put the energy into you, to see you evolve.
2. A good leader will push you to the edge
A great boss or leader will push you to the breaking point. You might think they are pushing you too far. However, if they really care about you and believe in you, they will push you past where you think you can be – but not so far that you break.
A great leader knows that it’s at the edges where real progress is made. When you have gone further than you thought you could and get close to your breaking point, that’s where greatness is discovered.
We recommend: Why Business is a Team Game
3. A good leader will tell you the truth
Most people don’t want to hear the truth. They are just fine where they are. They do not want to disrupt the status quo. People often ask me for advice on business. Most of the time, I decline. The reason is that most people don’t want to hear the truth.
Most people just want you to reassure them that what they are doing is good.
The truth does not always reassure. Sometimes it can hit you hard, like a punch to the face. But the boss who is honest with you is the boss who will make you better.
4. A good leader will yell at you
Sometimes leaders are tough – even jerks – but it’s always for a valid reason. Do not sell yourself short by being lazy and not appreciating what they are trying to do for you.
Sometimes to get your attention, a boss may yell. If that’s what it takes to get you back on track, so be it. Would you rather they say something important in a way that is nice but doesn’t get your attention – and then you miss it?
5. A good leader will compliment you only when you deserve it
A good boss is not there to hand out participation trophies. They want you to learn what it means to accomplish something and receive legitimate praise based on an actual accomplishment. It’s a great feeling and way different than an empty pat on the back.
If they praise you for something undeserving, they will gradually lose your respect. It’s important in the process to not only to be fair with criticisms and challenges but also be fair with praise.
We recommend: 4 Leadership Quotes That Matter
A boss is there to measure your progress. The feedback they give will help you gauge progress and build confidence.
The next time your boss is pushing you hard and you don’t understand why, just remember – they might be trying to take you to a place you didn’t think you were capable of reaching.
This article was originally posted here on Entrepreneur.com.
Crisis Management In A Digital Age
If you’re at a loss for how to go about jumping into the fray of social media commenting and opinions, here are a few tips to protect you, your business, and your brand’s reputation.
In business, you can’t ignore what’s being said about you online. Most importantly, you need to respond appropriately. The internet is a free-for-all of consumer commentary, inevitably, some of it can be damaging.
Crisis management comes with the Online reputation management (ORM) territory of changing negative sentiment around your brand into a positive.
It can be difficult to know how to respond, keep things positive, or change the sentiment around your brand. If you’re at a loss for how to go about jumping into the fray of social media commenting and opinions, here are a few tips to protect you, your business, and your brand’s reputation.
1. Avoid a Knee Jerk Reaction
Reading what could be perceived as negative commentary on your brand, business, products, services, or employees, can cause you to jump straight into responding by justifying yourself or trying to show that the consumer is off the mark and misinformed. These are normal reactions, but it isn’t necessarily going to help your brand or positively push your online presence.
Rule number one is not to place blame, especially on the consumer or commenter, even if the comment is negative, false, or misleading. Rule number two is never to take it personally and do not to respond emotionally or in an accository fashion.
Pay attention, think it through, then respond in a calm, professional and appropriate way. Set a clear ORM response policy around commenting and responding to comments.
2. Consider Comments as Free Research
Think of the comments you receive on social media, both good and bad, as consumer research. Keep a record of your comments and responses, tips, questions, suggestions, and key problems. You’ll find that your customer, fan, and follower will give you valuable information that you would not otherwise have.
The idea is to change negative sentiment around your brand into positive while at the same time leveraging off the information and data gained through this process. This perspective will assist you to see the value in this engagement with your brand. Online Reputation Management should be a daily task. This is all part of maintaining your online reputation and digital media presence.
3. Remember That Everyone’s Reading Your Responses
The most important reason to respond to both positive and negative comments is because everyone else on that thread is reading the banter. The amount of people reading the comments usually outweighs those actively participating in the conversation by commenting. They are all paying close attention to how the business and brand responds.
Related: How To ‘Crisis-Proof’ your Company
Appropriately responding to less negative comments presents the opportunity to demonstrate how connected the brand is with their consumer, it is the perfect platform to solve potential problems and defuse particular situations. When a business listens and responds to feedback online, in an appropriate manner, a sense of trust is created. It shows that the brand is prepared to go above and beyond. This can stretch far beyond the commenter.
4. Hire Talent To Do Your Responding
In order to fully tap into the benefits of social media you should consider getting a specialist on board to manage your social content along with the responses that this content creates. It is important to be on the same page as your marketing team. If you are looking for an agency with the experience, guts, and glory to carry your brand, then get in touch with So Interactive for your digital marketing needs.
How Entrepreneurs Can Make Good Decisions Quickly
Below are some tips on how you can do just that.
As an entrepreneur, you have to face difficult decisions on a near-daily basis. These can range from deciding on what marketing strategy suits your business best or choosing what new talent to hire for your team. Making good decisions quickly can be tricky, even more so if you are pressed for time. However, there are methods you can use to do this.
Decision-making is an intrinsic part of being an entrepreneur, and once you know the answer to “What is decision-making?” you will be better able to make good decisions, quickly. Below are some tips on how you can do just that.
Acknowledge what you are trying to accomplish
Making decisions can be difficult if you do not know what, exactly, you are trying to accomplish. Before you reach a decision, you will need to carefully look at what you are trying to accomplish and optimise. Once you have done this, you will be able to make the right, and quickest, decision.
An example of this is changing a marketing strategy. Are you trying to reach a new audience? Are you trying to release a new product to the public, or are you trying to change your brand’s image? Once you have acknowledged what you are trying to accomplish, you can decide on what options best suit the situation. This process might take time at first, but, once you have done it a few times, it will become second nature.
Use available data
Having evidence or data to help with a decision can be highly useful for any entrepreneur. And in today’s online world, you will be able to find enough of both to help you make any decision, whether it is big or small.
Using data and evidence, you will be able to see how your company is currently performing and make a business decision based on this data. The key to making good decisions in the shortest amount of time possible is having the right evidence and information available. You will need to be sure that you understand the data and evidence in order to use it as part of your decision making.
Give yourself a deadline
It is important to set deadlines for decisions. This way, you will be able to make them quickly, effectively and before any problems become bigger than they need to be. For example, set a deadline for deciding on a new employee a week from their interview date. This gives you time to examine their strengths and weaknesses in depth before deciding.
Having a deadline creates a sense of urgency, meaning that you will spend less time procrastinating and more time on the actual decision-making. It will keep things moving forward and you will avoid “paralysis by analysis”, a common occurrence in entrepreneurs and business owners. Deadlines help to keep the goal in sight, allowing you to make a decision quickly and easily without overthinking it.
Get an outside opinion
Even the Khaleesi in Game of Thrones has an advisor to help her make decisions. And if she has one, it makes sense that a business owner or entrepreneur should too. It is a good idea to get an outside opinion, especially if you have been thinking about a decision for a long time.
An objective voice can help you to reach a final decision, as they can help you consider points that you might not have thought of. You could ask your friends or your colleagues for help, but be sure that they do not have any attachment to the decision. This can make it difficult for them to give objective advice. If you have a mentor, this is the best person to ask for advice.
Reframe the problem
Step back from the problem or decision you are facing and look at it from another angle. Often, reframing a problem or situation can help you to reach a speedy conclusion, especially in terms of business.
Try to see the issue from as many perspectives as possible, as this will help you to ensure that you are not emphasising one aspect and neglecting another. This is all a part of the answer to “what is decision making?” as seeing a problem from another perspective can help you to see the bigger picture. You should try to think of at least three different ways to see the problem and work from there.
One of the most important ways to make good decisions quickly is to keep calm. By keeping your emotions in check, you will better be able to make a decision that is smart and objective. The steps in decision-making include knowing what you want to accomplish, using the data available to you, giving yourself a deadline and asking for an outside opinion. Once you have taken all of these steps, you will be able to make efficient and effective business decisions.
Simple Ways To Make Your Small Business More Professional
If you are looking to boost your business success and look more professional to clients, read on for some top tips on how to do so.
Owning and operating a small business can be tough, time-consuming and at times, frustrating. There is always a business out there that is more efficient, funky or more professional than you. But you can get an edge on the competition if you strive to be better.
One way to bring in more professionalism is to send your staff on office administration courses so that they are able to perform administrative tasks to improve efficiency, or you could hire a professional administrative assistant to do the job. If you are looking to boost your business success and look more professional to clients, read on for some top tips on how to do so.
Create a modern website
In today’s modern, digital age, the very first thing that people see when looking for your business is your website. And, having an unprofessional, outdated and badly designed one will send potential clients running for the hills before they even contact you to find out about your products or services.
It is not enough to have a Facebook Business Page, you will need to have a professional, modern website that tells clients exactly who you are, what you do and (most importantly) what you can do for them. You will also need to include your contact details, office address and business hours, so that your clients can reach you when they need you. A modern website will entice customers to find out more about your company, too.
Always use a business email
You might think that creating another email address is tedious, but think about how embarrassing it would be to email clients from your current one that you might have created in high school (BarbiePrincess89@hotmail.com is hardly going to impress anyone).
If you already have a business website, then setting up a business email is quick, simple and more often than not, free. You can use Google My Business or other similar tools to create a business email that reads YourName@yourbusiness.com, which is much more professional and will send the right message to your clients. A business email also makes it easier for you to answer work emails quickly and efficiently, as you will not be scrolling through your personal inbox, trying to find them.
Have someone to answer your phones
If you have employees for your small business, you should look into sending someone on office administration courses so that they are able to answer your office phone quickly, effectively and in a professional manner.
Having a receptionist or office administrator to answer your phones immediately makes your small business seem more professional. And it will allow you to focus on more important tasks, rather than having to answer a ringing phone all day. Your office administrator will be able to forward calls to you, take messages and answer any queries that clients may have. This will give clients a positive experience when dealing with your business too.
Avoid formal titles on your business cards
If you are a “one-man-band”, so to speak, it can be tempting to call yourself the CEO of your business, or a similarly formal title. After all, you are the one putting in all the work, right? However, clients will not be impressed by this title and it could backfire rather than work in your favour.
More often than not, calling yourself the CEO of a one-person company will make you look unprofessional and appear to be a “small-time” operation, especially as the CEO is the one chasing up clients and running around doing all the grunt work. It is best to simply leave it at your name and the name of your business. You do not need a title to prove that you are good at your job, rather let your products and/or services speak for you.
Lease a professional office space
If you are just starting out or your small business has not yet taken off, you may not have a professional office address or space. While it can help to cut costs to operate out of your home, it will not help to raise your level of professionalism in the eyes of your clients.
You could look into leasing a workspace in a coworking space such as No 80 Hout Street in Cape Town or Worq in Pietermaritzburg. Having a professional space to meet with clients and to conduct your business will increase your success and will help you to stand out against the competition. Coworking spaces are highly popular among young entrepreneurs and you might even meet like-minded people who you can collaborate with on projects for clients.
Professionalism is in the eye of the beholder
Going on office administration courses, having a modern website created for you, creating a business email and hiring someone to answer your phones are all highly effective ways to make your small business more professional. Clients will appreciate the effort that you have put into crafting a professional presence, no matter if you have one employee or ten.
Lessons Learnt1 week ago
Lessons From The Rich And Famous: Manage Your Money Like Oprah To Avoid Going Into Debt Like Nicholas Cage
Increase Profitability2 days ago
Leon Meyer GM At Westin Cape Town Shares 4 Experience-Driven Tips On How To Keep Your Team Productive
How to Guides2 weeks ago
The 10 Most Reliable Ways To Fund A Start-up
Celebrity Businesses5 hours ago
11 Celebrities That Are Profiting From Their Investments In The Lucrative Pot Industry
Cool Offices4 days ago
6 Companies With Amazing Office Layouts To Inspire Your Office Redesign
Company Posts2 weeks ago
Building Customer Relationships
Self Development1 week ago
(Infographic) How 9 Creative Minds Got Their Ideas
Entrepreneur Today1 week ago
How Are South Africans Feeling About The Work Environment?