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Leaders Who Make Good Decisions Do These 6 Things Constantly

Bad cultures are created by bad decisions by leaders who are not ready for the accountability leadership requires.

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The ongoing workplace difficulties at Uber – accusations of discrimination against women, rebellion among its employees and drivers against what they feel is a complete lack of appreciation for them – seem to surprise no one who worked there.

Every story I read indicates that these issues (and others) had been issues for a long time at the company. Uber’s workforce had long been frustrated with their leaders and their inability or refusal to have their backs and listen to their concerns. But, when business is good and managing growth is the only objective, who cares if the culture is failing? Things are good now!

What’s the point of making bigger, long-term decisions to keep employees motivated and their teams inspired? Those that complain can leave – and easily be replaced.

This is exactly why Uber is looking for new leaders from the top down: It knows so many of its so-called leaders were not ready for leadership responsibilities and increased levels of accountability required in today’s workplaces. It focused only on managing growth in the marketplace, not making good, thoughtful and smart decisions about the the people who worked there – as if the two were not connected at all.

What is clear is even in hard-driving cultures like the one Uber created, people still want leaders that can help them grow professionally and that have the influence to advance their careers over time. These leaders know how to organically manage from within the corporate culture, maximise resources, motivate, inspire and – most importantly – make good, sound decisions, not bad ones that create chaos.

Related: 4 Leadership Lessons You Won’t Learn In Business School

Are your leaders making the right and good decisions and thus ready for their leadership roles? Are you?

Those that are adhere to the following six behavioral patterns:

1Knowing experience matters only so much

business-marketplace

The only thing certain about business today is uncertainty. Marketplaces shift and competitors emerge globally in much less time than ever before. As a result, what succeeded 25 years ago – or even five years ago – matters only so much.

A track record of prior success doesn’t mean that it will apply within any organisation, even the industry you work in. What matters most is mindset: Leaders who are adept at being inclusive in their leadership in the workplace make good decisions by constantly seeing and seizing new opportunities.

2Refusing to play politics

Leaders that play politics lose their leadership identities, because they are always trying to serve other people’s agendas and motives that don’t align with their beliefs. That leads to bad and inauthentic decision-making.

It is possible to serve your company’s and boss’s goals and objectives and not get addicted to corporate politics. Is this always possible? No. But, at the very least, leaders who are transparent about playing politics when necessary maintain trust from the employees who depend upon them.

3Having clarity of purpose

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What do you stand for? Do you even know what your core values are? Do they align with what your leaders and company expect from you? Then how can you know you are making the right decisions?

Clarity of purpose allows you to make decisions that are true and consistent with the mission at hand and align it you’re your own. Lacking this clarity erodes your ability to make decisions authentically.

4Knowing how to manage resources

Do you know the resources you have at your disposal – both the human and intellectual capital and the tools and resources that are available and/or need to be acquired to compete?

I’m constantly surprised at how few leaders actually know how deep their talent is and what they need to succeed and thus make bad and uniformed decisions leading to a mismanagement of those resources. People are your playbook for success for not just managing growth but reclaiming it.

Related: These 5 Styles Of Leadership Don’t Work. Do Any Of Them Describe You?

5Being able to see and seize opportunities

Seeing and seizing opportunities are the keys to reclaiming growth and require what I call circular vision or wide-angle thinking that makes leaders proficient at anticipating crisis and managing change before circumstances force their hand.

It broadens their observation and allows them to see around, beneath and beyond the obvious detail before them.

6Trusting themselves

Do you trust yourself enough as a leader to adapt to the cultural demographic shift taking place in America’s workplaces and marketplaces? Do you have the courage and wisdom to embrace diversity of thought?

The best leaders do and thus have the trust not only of their people but also trust themselves as they lead through uncertainty, even if they can’t know whether their decisions will lead to success.

Many great leaders begin to lose self-trust as they fail or face uncertainty and thus fail to do the other five things that lead to bad decisions. Don’t fall into this trap!

This article was originally posted here on Entrepreneur.com.

Glenn Llopis is the Chairman of the Glenn Llopis Group – a nationally recognized thought-leadership, human capital, and business strategy consulting firm. As a speaker, consultant, and executive coach to Fortune 500 companies and beyond, Glenn guides leaders and organizations to embrace a new type of thinking that helps them evolve and stay ahead of the rapid changes in the workplace and marketplace to drive growth. He is the best-selling author of the book Earning Serendipity and contributing writer to Forbes, Huffington Post, and Harvard Business Review. He has been recognized as a top 20 influential writer at Forbes and a top 100 leadership speaker and business thinker by Inc. magazine. His new book The Innovation Mentality (Entrepreneur Press) will release February 2017.

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Leading

How To Make Speedy Decisions As A Leader

Whom of us has not been held prisoner by our own devices of procrastination and fear? Whom has not used delaying tactics purely to play for time only to learn the true practical meaning of Shakespeares words: “I wasted time and now time doth waste me”?

Dirk Coetsee

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“Trusting one another, however can never mean trusting with the lip and mistrusting in the heart.” – Mahatma Gandhi


“Self-trust is the first secret of success” – Ralph Waldo Emmerson

Whom of us has not been held prisoner by our own devices of procrastination and fear? Whom has not used delaying tactics purely to play for time only to learn the true practical meaning of Shakespeares words: “I wasted time and now time doth waste me”?

Rapid decision-making

Harvard research has identified amongst other key traits of the most successful CEOs’ of Fortune 500 companies the ability to make decisions quickly and act on them at a rapid speed albeit with the inherent acknowledgement that they might get it wrong forty percent of the time.

Related: 7 Strategies For Development As An Entrepreneur

Why is speedy decision making and a rapid pace of execution so critical? Top leaders know that making quick decisions combined with swift execution creates a much better chance of success as opposed to very slow and bureaucratic verdicts underpinned by little or no action.

When there is a high level of distrust amongst the stakeholders in any entrepreneurial venture literally everything slows down as negative arguments ensue and takes up an enormous amount of precious time. Forced action underpinned by distrust loses quality and speed and can potentially bring a business to its knees.

“The speed of trust” is therefore an extremely valuable principle that all Leaders should live by, that is if they wish to serve a higher purpose than themselves and others. Those Leaders whom have developed a high level of self-trust and have earned the trust of their team members have put themselves in the very advantageous position of being empowered to move towards their vision at a rapid pace through quickfire decisions positively multiplied by confident and competent execution.

“The speed of trust” does not mean that decisions are made without careful consideration and stakeholder input putting the level of quality of execution at imminent risk. It simply means that the decision-making process is quicker than most as mistrust does not cast unnecessary shadows of doubt over the intentions and ambitions of all the stakeholders.

A Leader or Leaders whom has fostered self-trust within themselves will not go through lengthy spells of procrastination that those whom lack self -awareness and suffer from severe self- doubt has to go through.

How do I execute at the speed of trust?

How do I practically bring the principle of the “speed of trust” to fruition within my business? Firstly, ensure that this critical principal is applied throughout all business processes which starts with hiring trustworthy people and by working those out of the business whom cannot be trusted.  Secondly, as  a Leader your actions and words echo throughout every aspect of the business therefore do what you say you are going to do. Admit to your mistakes and fix them.

Thirdly be authentic in your pursuit of the vision of your business. One of the possible ways to achieve that is by being a visible and living example of the business values that you advocate as a leader.

Related: Sales Leadership: The New Frontier

Lastly in order for you to be trusted as a leader you must first show trust in others. Trust others by giving them more responsibility and verbalise your high level of trust in your team members. Passionately speak about this principle and its positive fruits at every opportunity. Make the practical display of this principle by employees or any other stakeholders known to all stakeholders and be lavish with your praise when anyone is willing to earn the trust of other team members.

A very good example of this principle in action was embodied by the Supreme Russian commander, Alexander Vasilyevich Suvorov whom never lost a battle and was respected by both his men and his enemies. He earned the trust of his men by being amongst them as often as he could, by sharing their hardships and by offering them the most authentic and quality military training known to man within that period of history.

Suvorov was a humble student of warfare and documented every detail of his learning experiences which included setbacks that he faced. He observed the morale of his men first hand and ensured that he inspired them not only through his inspiring speeches but by being a living example of discipline and bravery.

I will leave the reader with an important question to ponder, one that has echoed throughout history: Do you trust enough to be trusted?

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What Kind Of Leader Are You?

Your effectiveness in scaling your business starts with the kind of leader you are. Here’s how you can build yourself up into a leader others will follow.

Nicholas Haralambous

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When you are in start-up mode it’s tough to take a step back and think about the kind of leader you are or want to be. Most of the time you’re fighting to keep your business alive, never mind think about how you lead.

This is especially challenging when it’s faster and more efficient to just step up and do things yourself. It’s easier for you to make the decisions, do the work, check the work, follow up on the work, etc. However, it’s this situation that prevents young companies from scaling to the next level.

Ask More Questions

I work really hard every day to be quieter. Sometimes I succeed and sometimes I fail so dismally that I actually do more damage than good. You see, I like to talk. I like to hear other people talk and I like to bash around ideas until they become something bigger, something better and something that can move from idea into action.

Related: Your Leadership Journey Starts Now… And Go!

Coupled with liking to talk, I also like being right. Who doesn’t? Add onto these two things the fact that I like to read and research and then throw in a teeny bit of ego or pride and it’s a recipe for leadership disaster.

If I am the most well-read, loudest and most opinionated person in a meeting then all that happens is that I end up pitching an idea, getting everyone to agree with this idea and then assigning the work on the idea to become a reality. Basically, I am working with, for and amongst myself. It’s an echo chamber that leads to bad ideas surviving and an unhappy team leaving.

The Collective Is More Intelligent Than the Individual

As a leader and founder, you probably feel like you are the person with the best understanding of the problem you are trying to solve and the best person to solve the problem. This can lead to a dictatorial approach to leadership, team inclusion and problem solving. You have an idea, you tell your team and they do what you tell them.

If this is how you do it then I have to ask you a simple question: Why did you hire smart people? Just so you could tell them what to do? If that’s the case rather hire capable but cheap people, not the best.

Your best people are there to help you scale your business beyond your own thinking and time. There are a set amount of hours in the day. There are only so many emails you can answer in your day.

A good example in my business is customer support. We pride ourselves in our impeccable customer service online and offline. I can’t physically answer every question posed by customers but I can hire incredible colleagues, entrust them with my vision and views on our customers and then trust them to go out and use their good judgement.

Work With The Best

Here’s the kicker to being a good leader: You need to work with the best people.

This is not something I say as a passing statement. I want you to stop reading right now and think about the ten people you interact with at your company every day. Are they the best people you could be working with? If not, why not? How do you find the best people and bring them into your business? Go and do that.

Related: You’re The Boss, So Be The Boss

It’s important to work with the best for two very simple reasons.

Working with the best people pushes you to be better. If you are literally the smartest person in the room in every aspect of your business it means that you are surrounded by subpar players and you are not learning anything. The people around you are meant to educate you and push your business into places you didn’t even know were there.

Second, working with the best people attracts other incredible people. If you have a business full of average team members, can you guess what kind of people they pull towards your business? More average or less than average people. Why? Because average people don’t want to be surrounded by incredible people. If they are, they look worse and not better.

It’s incredibly difficult to be a good leader all of the time. In fact, it’s close to impossible. What you can do is try to be a leader who communicates, learns and grows with your team in an open manner.

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All The Business Wisdom You Need From 4 Famous Entrepreneurs

Combine the knowledge of the greatest entrepreneurs with your own hard earned lessons.

Brian Hamilton

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There’s a lot of deification of entrepreneur “personalities.” The truth is that a few entrepreneurs, in my opinion, are probably luckier than good. But, some of the praise and deification is warranted. There have been some fantastic business leaders in this country, and one can learn a ton from studying them. Below, I’ve compiled a list of the four entrepreneurs who have taught me the most over the years.

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