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What the 21st Century Demands of a Financial Director

Here are three things that the 21st century demands of a financial director.

Grant Robson

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In the last years of high school, your parents or guidance counselors might have encouraged you to choose a career. You may have had a love for numbers, you may have liked the doors it opened in terms of job opportunities, or you may have been attracted to rumours about the salary – but one way or the other you decided on accounting.

It seems like light years ago that you slogged your way through university tests and wrote your board exams. Since then your career has enjoyed an upward trajectory, and now you’re a financial director.

Related: What Makes a Good Financial Management System?

But the world in which you function as a financial director is indeed light years away from the world in which you chose your career as a dreamy high-schooler. Decades ago, the pressures and expectations were different from those faced by your role today.

1. The ability to manage ever-accelerating change

Time in the 21st century is fundamentally different from what is was in the past. Think about the impact of this for a moment. In past decades, your company may have wanted to conduct market research. So you would haul out books on your subject.

You would conduct interviews telephonically and face-to-face. You might even visit the library to glean further insights. This process would take weeks, if not months, to complete. The only knowledge you gleaned would be either be what you found out directly or historical information you found in books and journals.

The introduction of the internet has changed all that. Nowadays, if you’re wanting to conduct market research, the first thing you’ll do is hop online and pull up a search engine. In response to a few key words, a plethora of information will come up within milliseconds.

You’ll likely be able to read online books, research reports and academic findings. Then, you’ll be able to conduct online interviews and polls, accessing thousands of audience members instantly at the click of a button.

You will likely be able to conduct some high-level market research within days, literally cutting the time it took to learn new information into a fraction of what it was before. This phenomenon means we have more access to new information at a faster pace than ever. By virtue of the fact that our world changes when we learn new things, it also means that our world is changing faster than it ever did before.

As a financial director, you’re expected to know what’s changing and when. You’re expected to understand the implications of change, and most importantly, you’re expected to make decisions that react to change as soon as it comes.

2. The breaking down of silos

In previous eras, departments existed and functioned in relative autonomy. There was a finance department, a marketing department, a technical department, a Human Resources department and an R&D department. The heads of these departments would meet from time to time, but they generally viewed themselves in isolation, pursuing their own goals often in spite of – or even at the expense of –another. Those days have changed.

Today, your mandate as a financial director is to help the company to view itself as a single collective. Departments need to view themselves as interdependent, and work together to achieve goals.

If you are able to help break down the silos between departments, your reward as a financial director will be a more seamless operation with more sharing of resources and more operational efficiency

3. An ability to predict the future from past experience

The 21st century financial director needs to learn from the past. Despite their ever-changing world, they are required to use experiences from what has already taken place to predict the future. Today’s financial director needs to plan in a way that is more insightful and reflexive than ever before.

Their plans need to say: “this is how the past changed me, and this is how I will change the future.”

Related: The Science of Pricing

If your company is looking for the insight of a financial director who is fully equipped with the skills demanded of them by the 21st century, The Finance Team has the answer. We draw on a network of highly skilled, qualified professionals who can assist your company for the period of time that your company requires.

See more at: http://www.thefinanceteam.co.za

Grant Robson is the executive chairman of The Finance Team a financial executive outsourcing company. He holds a BCom, BCompt (Hons) and is a CA(SA). Grant’s commercial experience includes roles in financial services (African Bank) and the medical industry (Medco), along with international mining experience (Petra Diamonds Plc). He has also served as the CFO of MvelaMasefield (Pty) Ltd, the energy trading subsidiary of the Mvelaphanda Group, with both local and international operations. During his tenure, Grant was responsible for the company’s operations in East Africa, specifically Tanzania and Zanzibar. Following his role at Mvela Masefield, he was appointed financial director of Whiz Property Group (Pty) Ltd, a Johannesburg based, multi-million rand, commercial property development business. Grant’s strengths are client acquisition, service delivery and client retention. For more Information go to www.thefinanceteam.co.za.

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Leading

How To Make Speedy Decisions As A Leader

Whom of us has not been held prisoner by our own devices of procrastination and fear? Whom has not used delaying tactics purely to play for time only to learn the true practical meaning of Shakespeares words: “I wasted time and now time doth waste me”?

Dirk Coetsee

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“Trusting one another, however can never mean trusting with the lip and mistrusting in the heart.” – Mahatma Gandhi


“Self-trust is the first secret of success” – Ralph Waldo Emmerson

Whom of us has not been held prisoner by our own devices of procrastination and fear? Whom has not used delaying tactics purely to play for time only to learn the true practical meaning of Shakespeares words: “I wasted time and now time doth waste me”?

Rapid decision-making

Harvard research has identified amongst other key traits of the most successful CEOs’ of Fortune 500 companies the ability to make decisions quickly and act on them at a rapid speed albeit with the inherent acknowledgement that they might get it wrong forty percent of the time.

Related: 7 Strategies For Development As An Entrepreneur

Why is speedy decision making and a rapid pace of execution so critical? Top leaders know that making quick decisions combined with swift execution creates a much better chance of success as opposed to very slow and bureaucratic verdicts underpinned by little or no action.

When there is a high level of distrust amongst the stakeholders in any entrepreneurial venture literally everything slows down as negative arguments ensue and takes up an enormous amount of precious time. Forced action underpinned by distrust loses quality and speed and can potentially bring a business to its knees.

“The speed of trust” is therefore an extremely valuable principle that all Leaders should live by, that is if they wish to serve a higher purpose than themselves and others. Those Leaders whom have developed a high level of self-trust and have earned the trust of their team members have put themselves in the very advantageous position of being empowered to move towards their vision at a rapid pace through quickfire decisions positively multiplied by confident and competent execution.

“The speed of trust” does not mean that decisions are made without careful consideration and stakeholder input putting the level of quality of execution at imminent risk. It simply means that the decision-making process is quicker than most as mistrust does not cast unnecessary shadows of doubt over the intentions and ambitions of all the stakeholders.

A Leader or Leaders whom has fostered self-trust within themselves will not go through lengthy spells of procrastination that those whom lack self -awareness and suffer from severe self- doubt has to go through.

How do I execute at the speed of trust?

How do I practically bring the principle of the “speed of trust” to fruition within my business? Firstly, ensure that this critical principal is applied throughout all business processes which starts with hiring trustworthy people and by working those out of the business whom cannot be trusted.  Secondly, as  a Leader your actions and words echo throughout every aspect of the business therefore do what you say you are going to do. Admit to your mistakes and fix them.

Thirdly be authentic in your pursuit of the vision of your business. One of the possible ways to achieve that is by being a visible and living example of the business values that you advocate as a leader.

Related: Sales Leadership: The New Frontier

Lastly in order for you to be trusted as a leader you must first show trust in others. Trust others by giving them more responsibility and verbalise your high level of trust in your team members. Passionately speak about this principle and its positive fruits at every opportunity. Make the practical display of this principle by employees or any other stakeholders known to all stakeholders and be lavish with your praise when anyone is willing to earn the trust of other team members.

A very good example of this principle in action was embodied by the Supreme Russian commander, Alexander Vasilyevich Suvorov whom never lost a battle and was respected by both his men and his enemies. He earned the trust of his men by being amongst them as often as he could, by sharing their hardships and by offering them the most authentic and quality military training known to man within that period of history.

Suvorov was a humble student of warfare and documented every detail of his learning experiences which included setbacks that he faced. He observed the morale of his men first hand and ensured that he inspired them not only through his inspiring speeches but by being a living example of discipline and bravery.

I will leave the reader with an important question to ponder, one that has echoed throughout history: Do you trust enough to be trusted?

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What Kind Of Leader Are You?

Your effectiveness in scaling your business starts with the kind of leader you are. Here’s how you can build yourself up into a leader others will follow.

Nicholas Haralambous

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When you are in start-up mode it’s tough to take a step back and think about the kind of leader you are or want to be. Most of the time you’re fighting to keep your business alive, never mind think about how you lead.

This is especially challenging when it’s faster and more efficient to just step up and do things yourself. It’s easier for you to make the decisions, do the work, check the work, follow up on the work, etc. However, it’s this situation that prevents young companies from scaling to the next level.

Ask More Questions

I work really hard every day to be quieter. Sometimes I succeed and sometimes I fail so dismally that I actually do more damage than good. You see, I like to talk. I like to hear other people talk and I like to bash around ideas until they become something bigger, something better and something that can move from idea into action.

Related: Your Leadership Journey Starts Now… And Go!

Coupled with liking to talk, I also like being right. Who doesn’t? Add onto these two things the fact that I like to read and research and then throw in a teeny bit of ego or pride and it’s a recipe for leadership disaster.

If I am the most well-read, loudest and most opinionated person in a meeting then all that happens is that I end up pitching an idea, getting everyone to agree with this idea and then assigning the work on the idea to become a reality. Basically, I am working with, for and amongst myself. It’s an echo chamber that leads to bad ideas surviving and an unhappy team leaving.

The Collective Is More Intelligent Than the Individual

As a leader and founder, you probably feel like you are the person with the best understanding of the problem you are trying to solve and the best person to solve the problem. This can lead to a dictatorial approach to leadership, team inclusion and problem solving. You have an idea, you tell your team and they do what you tell them.

If this is how you do it then I have to ask you a simple question: Why did you hire smart people? Just so you could tell them what to do? If that’s the case rather hire capable but cheap people, not the best.

Your best people are there to help you scale your business beyond your own thinking and time. There are a set amount of hours in the day. There are only so many emails you can answer in your day.

A good example in my business is customer support. We pride ourselves in our impeccable customer service online and offline. I can’t physically answer every question posed by customers but I can hire incredible colleagues, entrust them with my vision and views on our customers and then trust them to go out and use their good judgement.

Work With The Best

Here’s the kicker to being a good leader: You need to work with the best people.

This is not something I say as a passing statement. I want you to stop reading right now and think about the ten people you interact with at your company every day. Are they the best people you could be working with? If not, why not? How do you find the best people and bring them into your business? Go and do that.

Related: You’re The Boss, So Be The Boss

It’s important to work with the best for two very simple reasons.

Working with the best people pushes you to be better. If you are literally the smartest person in the room in every aspect of your business it means that you are surrounded by subpar players and you are not learning anything. The people around you are meant to educate you and push your business into places you didn’t even know were there.

Second, working with the best people attracts other incredible people. If you have a business full of average team members, can you guess what kind of people they pull towards your business? More average or less than average people. Why? Because average people don’t want to be surrounded by incredible people. If they are, they look worse and not better.

It’s incredibly difficult to be a good leader all of the time. In fact, it’s close to impossible. What you can do is try to be a leader who communicates, learns and grows with your team in an open manner.

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All The Business Wisdom You Need From 4 Famous Entrepreneurs

Combine the knowledge of the greatest entrepreneurs with your own hard earned lessons.

Brian Hamilton

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There’s a lot of deification of entrepreneur “personalities.” The truth is that a few entrepreneurs, in my opinion, are probably luckier than good. But, some of the praise and deification is warranted. There have been some fantastic business leaders in this country, and one can learn a ton from studying them. Below, I’ve compiled a list of the four entrepreneurs who have taught me the most over the years.

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