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Long-Range Strategic Thinking Ability: Why CEOs Must Have It

CEOs spend less time than they should on strategic thinking. Here’s how to think more strategically – more of the time.

Lizwe Nkala

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A study by world-renowned management thinkers Professor Gary Hamel and CK Prahalad has noted that in most organisations, less than 3% – 5% of executive time was devoted to looking outwards and developing foresight. Instead they recommend that 20% – 30% of executive time must be devoted to formulating a strategic view of the future

The Board-CEO strategy dilemma

As a pure management science, long-range thinking is one of the most difficult skills to test and verify in both practicing CEO’s and applicants for the top job. The most trusted IQ and personality tests that aspirant executives are put through hardly reveal any of the critical dimensions of a long-range thinker, let alone guarantee that the ‘A’ candidate will be able to look after the long-term welfare of the organisation. It is hardly surprising therefore that the majority of Board-CEO fallouts invariably site differences on long-term strategic direction as the main bone of contention.

Even for the most astute recruiter, predicting the probability of strategic naivety for a CEO prospect is, at best, a guessing game. Once appointed, the new CEO is presided over by a board whose long-range view of any business is encumbered by its limited understanding of the organisation’s industry and changing dynamics.

CEO’s therefore must champion the insight mining cause to gather intelligence on the industry, competitors and markets that the board needs in order to develop enough strategic foresight. Reality however could not be further from the truth. A study by world-renowned management thinkers Professor Gary Hamel and CK Prahalad, noted that in most organisations, less than 3-5% of executive time was devoted to looking outwards and developing foresight.

Instead they recommend that 20-30% of executive time must be devoted to formulating a strategic view of the future. A further study by Robert Kaplan of the Balanced Scorecard fame reveals that more than 80% of executives spend less than 1 hour a month on strategy discussion. Astonishingly, a staggering 50% spend no time at all!

Lack of strategic insight therefore relegates boards to reviewing thick board packs limited to conformance monitoring aspects around governance and compliance. The board-executive structure of most organisations therefore is at its weakest when it comes to instigating the long-term strategic thinking debate. Who asks the tough questions and who provides the answers? Who proposes and who provides the critique between the Board and the executive committee?

‘Strategic Thinking’ is every leader’s business

The long-range strategic thinking role of the CEO is not just limited to board level input, but is critical to instill to the rest of the executive and senior management teams as a way of doing business. Consider the following hypothetical example of a cruise ship operating company.

Much like the captain of a cruise ship is charged with its safety and adherence to its voyage plan, the CEO of the cruise company itself is charged with overall asset protection, appreciation and growth plans as agreed with shareholders. Further analysis of the two roles however, reveals a more complex set of variables that transform what are, seemingly, straightforward roles, into constant give-and-take decisions. They both need doses of the near-term view as well as a healthy big picture perspective; these two components are core to the practice of strategic thinking.

For the captain, he must constantly take trade-off decisions between providing passenger service with adequate stopover intervals in ports en route and keeping to the time schedule of the voyage. He must balance operational efficiency and safety of the voyage with the need to increase speeds between ports to stay on schedule: fuel consumption and safety risk will increase as a result. He must constantly monitor changeable whether conditions, wind speeds, the swell of the oceans and visibility changes and how all of this impacts voyage safety, economy and time schedule.

On-board the ship, guest services such as catering and entertainment are rendered in accordance to a fail-safe voyage schedule with low tolerances for error to guarantee the desired economic return when replicated over many voyages.

The captain’s job therefore is about constantly reviewing the long-range plan of the voyage while negotiating the short-term potential challenges facing it. Central to his performance is the need to optimize tactical changes to the voyage, sometimes enforced by safety requirements, with the need to maintaining the economic proposition of the cruise business itself. He must plan, forecast and anticipate the voyage as it unfolds in phases from port to port without neglecting the global perspective of the final destination and the economic payback to the larger business.

Hands-on CEOs

For the CEO, he has to wrestle with capital demands of maintaining a fleet in an environment where safety reputation is the heartland of the business. He must champion a culture of safety-based customer service that keeps the passengers coming back while maintaining the attractiveness of the company to investors, financiers and analysts.

He must have an ear to the ground, tracking industry product and market changes and regulatory environmental issues. Further, the CEO must oversee a balanced portfolio of cruise ships in terms of size and appointments suited for achieving operational and cost efficiencies in the company’s chosen routes. He must continuously track the competitive landscape and rivals’ customer value propositions, enhancing the overall customer experience and the need to balance all of that with costs and margin implications.

He must maintain cost leadership without sacrificing market share growth while staying clear of aggressive price wars that could ultimately undermine profitability. He must be awake to swings in consumer demand that global economic shocks can deal on the leisure travel industry and how his business is prepared for the worst case scenario should it materialise.

He must question the durability of the company’s current strategy and business model and the extent to which it can continue to serve the cruise company shareholders in the long-term. He must clarify the leadership, skills, organisational capabilities and culture that will be required to take the company to the next competitive phase.

Both the captain and the CEO have to make tactical decisions as well as long-range decisions without the certainty of adequate information. In this way, their jobs are similar in profile but not in scope. Each has a unique decision-making context, applying a unique repertoire of strategic thinking skills and competencies along the way while taking resource allocation decisions.

Strategic thinking is more art than an exact science

Championing an organisation’s long-term prospects is part science but mostly art. Business school executive education programs that are case study driven emphasize reasoning skills and analytical logic. They are big on teaching strategy as a process of extrapolating the future using a rear-view mirror approach where past experiential learning carries a big weighting in how executives perceive and judge the probable future of businesses and their performance.

Crucially though, the art of forecasting the future strategy of the company in this way is based on one fallible assumption: that the business model will remain the same. However, the global rate of change currently spares no organisation: unexpected market and competitor disruptive forces introduce a game changer in every industry by the day, with it business models are decaying at an alarming rate.

Arrival of digital photographic technology brought iconic Kodak to its knees as management procrastinated on changing a fast decaying business model even as the ground collapsed around the company. They chose incremental change when what was needed was breakthrough innovative thinking that would have kept pace with the rate of change in the industry, with dire consequences

Long-range strategic thinking is one of artistic dreaming and imagination in which the CEO must intuitively and courageously lead the business model rethink and rejuvenation. Pure science and rationality can then be applied to concretise and test the commercial strength of the business case; it simply cannot be the starting point.

The business-planning craze in many organisations has chocked companies of much needed idea generation and finding new sources of future value that strategic thinking can deliver. Long-range strategic thinking is a game in controlled experimentation ignoring the operational results of the current business model because it is not an incremental management process.

Rather it focuses more on artistically imagining and describing a series of probable, ideal and hostile future scenarios to which the model company of the future must be matched. With every scenario, the model must be concrete enough for its operational and performance implications to be readily apparent.

The transition from short to long-term thinking

The resistance to long-range strategic thinking in most executives is reference to the practice as ‘the warm and fuzzy.’ Abstract art that requires imaginative and creative interpretation in a top gallery attracts the same ‘warm and fuzzy’ description from casual critics hence it has striking similarity to how long-term thinking is invariably perceived.

Making the transition from the concrete world of short-term scientific extrapolation in operational strategy to the warm and fuzzy artistic design of long-range corporate strategy is the biggest challenge facing most CEO’s and executives. Of necessity, taking short-term decisions entails reference to existing, tangible and visible set of data and information in a finite decision space.

The average executive team can achieve this with minimal pain. The long-range strategic decision-making exercise is a voyage into the unknown. It is a barely tangible world, with infinite variables and risks that only brave but artistically deep CEO’s are comfortable to flirt with. The real skill lies in fabricating that unknown future so well that it resembles a picture of reality despite it being a process riddled with uncertainty.

Every business must engage in long-range thinking because it is primarily the source of revitalization and continuous re-alignment of the business model. CEO’s of distinction not only invest copious amounts of time in artistic strategic design but also lead similarly minded management teams at every level whose core job is to keep re-inventing the business and finding new sources of competitiveness.  No wonder that strategic thinking ability is singled out as the no.1 executive skill demanded by world-class companies, it is the essence of the CEO’s leadership role.

Lizwe Nkala is an influential corporate strategist working at executive and board levels of large corporations. He is the MD of Flamingo Moon Consulting and a founding partner of the Strategic Thinking Institute, where he coaches executives and presents tailored strategic thinking seminars and webinars, and provides strategic thinking tools and templates on a subscription basis for corporate clients. For more, visit www.flamingomoon.co.za

Strategy

You Don’t Have To Go It Alone: How To Find A Mentor As A Freelancer

Need a mentor but don’t know where to start? These tips can help you find your perfect mentorship match.

Yu Liu

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As a freelancer, having enough time to not only grow your business, but also grow your career can be challenging. Who can you turn to for guidance when you’re the boss? For those who strike out on their own, putting time and effort into finding a mentor (or several) can make a huge difference in establishing a successful freelance business.

Among small business owners who have professional mentors, the five-year survival rate for their businesses is 70 percent, according to a survey by BCSG; among those who don’t have mentors, the five-year survival rate is half of that.

Now that you’re settled into the new year, it’s the perfect time to reach out to your network (or establish a new one) and find a group of mentors. Here are some tips for identifying those who can help you achieve your personal and professional goals.

Related: Vusi Thembekwayo Launches Entrepreneurship Mentorship Programme

Evaluate your strengths and weaknesses

As a freelancer, it can be challenging to find the time to step back and examine your professional strengths and weaknesses. While it can be tempting to rely on a mentor to give you guidance on where you need to improve, you’ll get much more out of any mentorship relationship if you’ve done some self-reflection first.

As a first step, consider taking a few minutes to complete a skills evaluation test, such as Myers Briggs or 16Personalities.

Both will provide you with a detailed explanation of your personality, including analysis about workplace habits, relationships and ideal career paths. The results will help you understand how you interact with clients and colleagues, as well as what types of careers and working styles are likely to be a good fit for you.

If you need more help determining your working style or how to achieve the next step in your career, a career coach could be a great investment. Finding the right coach can help you develop a strong understanding of your own personality and work style. Once you know more about yourself, you’ll be able to better identify mentors who can help you play to your strengths and improve upon your weaknesses.

Form relationships through networking groups

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Once you’ve had time to reflect on your professional needs, it’s time to find a mentor. As a good first step, look into virtual and in-person networking groups where you can meet people in your industry.

Networking groups and programs, like Entrepreneurs’ Organization, allow you to connect with other freelancers and business owners so you can learn from what they’ve experienced over the course of their careers.

This can help you find a mentor who’s also gone through the challenges of becoming a freelancer.

The location of your potential mentor can be a determining aspect as well. Having a mentor that lives close by gives you access to knowledge of the local trends and makes it easier to scheduling a quick chat. Meetup.com offers access to thousands of organisations around the world in sectors ranging from outdoors and adventure to fashion and tech to writing. If one event looks interesting, take the time to attend and talk to the other participants. One (or more) may have helpful insights for your career.

Keep in touch with former colleagues and associates

Just because you’ve decided to strike out on your own doesn’t mean you can’t still rely on former coworkers, bosses or other working relationships that you developed before becoming a freelancer.

Those you’ve worked with in the past are already familiar with your working style and approach to business, which is helpful context for any mentor/mentee relationship.

Make sure to keep in regular contact with former colleagues, especially those you admired when you worked together, so that you can use each other as a resource for professional questions or opportunities. Haven’t been in touch for a while? Reaching out can be as simple as sending your congratulations about a new job or reminiscing about an old work memory, but it can go a long way toward helping secure a valuable mentor.

Releated: All The Business Wisdom You Need From 4 Famous Entrepreneurs

Seek out people who inspire you outside your professional realm

Inspiring mentors can come from unexpected places, not just your professional bubble or your fellow freelancers. Take a few minutes to research interesting organisations in your local area, perhaps through volunteering, and get involved where you can.

Other volunteers might come from unique backgrounds and work in different fields or industries, so their points of view can provide you with unexpected perspective that may help you think about a challenge or client differently. A mentor from a different field has a unique opportunity to see your business from the outside and won’t be bogged down by conventional solutions.

Finding a mentor is one of the most valuable investments you can make for your future as a freelancer and for your personal work enjoyment.

Mentorship makes a difference all the way to the top – 71 percent of CEOs said having a mentor directly improved their company’s performance according to a study in a book by Suzanne de Janasz and Maury Peiperl.

Beyond the financial returns you can see from mentorship, having advisors you trust can make freelancing feel less overwhelming and more rewarding. So, make sure to put yourself out there and start building your mentor relationships.

This article was originally posted here on Entrepreneur.com.

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Company Posts

A World Of Opportunity Awaits With Peli Peli

Business ownership has always been the entrepreneur’s way of shaping their future. If you’ve always wanted to experience life in the US, this is your chance.

Peli Peli

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Global media has been reporting that the chances of non-American citizens being granted access to move to the US are getting slimmer with the new administration. However, there is still one channel of access that allows people the opportunity to relocate that hasn’t been amended by the presidency.

The EB-5 Visa programme was created by Congress in 1990 to stimulate the US economy through job creation and capital investment by foreign investors. Under a programme initially enacted as a pilot in 1992, and regularly re-authorised since then, investors may also qualify for EB-5 classification by investing through regional centres designated by USCIS based on proposals for promoting economic growth.

The question most commonly asked by foreign investors is where to start selecting a relatively low-risk company to invest their money into. One such entity that has been granted designation under the EB-5 programme is the restaurant group Peli Peli.

Built-in success

Peli Peli is a South African cuisine restaurant that has gained incredible traction in the competitive American restaurant industry. They currently have six successful branches opened in the Texas area. Peli Peli Vintage park, which opened in 2009, generated revenue of $5,3 million in 2016.

Related: The Pros & Cons Of Owning A Restaurant Franchise

Peli Peli Galleria opened in 2015, and had $5,2 million revenue in 2016. Peli Peli Kitchen, their first fast casual concept, opened in October 2016 and reported revenue of $2 million in 2017. Peli Deli, a downtown fast food casual lunch concept and Peli Peli Cinco Ranch, which opened in February and July 2017, respectively, are both showing incredible growth to match their predecessors.

At least two more locations will be opening in 2018, and as all new Peli Peli locations have historically generated positive cash flow within the first year, the company expects to increase its revenue exponentially.

The power team behind the brand

The restaurant chain has garnered popularity, and won a multitude of awards, including Best Service & Best Atmosphere — Readers’ Choice Award (Houston Press) and 2013 Diners’ Choice Award winner for the Top 100 American Fare Restaurants in the United States (OpenTable). Peli Peli is also rated in the top ten in Houston, Texas (which boasts over 12 000 restaurants) on both Tripadvisor and Yelp.

The Peli Peli trio who own the business are Chef Paul Friedman, Thomas Nguyen and Aiki Tran. These three dynamic businessmen have their own share of accolades to speak of. Chef Paul, who is a born and bred Joburger, has been a contestant on Cutthroat Kitchen for multiple episodes on the Food Network. He won the People’s Choice Award and was placed third as a judge in the Gumbo Smackdown 2014. He received the 2013 Chef of Chef Awards in the 9th Annual Houston Wine and Food week, as well as being the 2013 Cadillac Culinary Master. He was also one of 60 Houston Chefs to be listed in the book Best Chefs America.

Thomas Nguyen, who is Chief of Marketing for Peli Peli, graduated from the University of Texas School of Law and was a former litigation attorney. He was the Houston Business Journal’s 40 under 40 award recipient in 2015 and an EY Entrepreneur of the Year Gulf Coast finalist in 2016 and 2017. He was Entrepreneur of the Year — Houston Asian Chamber of Commerce and is also a freelance writer for the Houston Press.

Peli Peli’s CEO, Aiki Tran, has over 12 years of experience in restaurant technology and won the 2007 Entrepreneur of the Year award — Houston Asian Chamber of Commerce. He was responsible for streamlining the technology infrastructure for franchises such as Popeyes and Wings, Pizza N Things. He also became the number one reseller of Aldelo and Dineware POS systems in Texas, with installations in over 200 restaurants.

Related: The Only How-To You’ll Need To Start A Restaurant

Joining their ranks is South African Ryan Stewart. Having owned 16 restaurants throughout the country, he is also the CEO and co-founder of the Mozambik restaurant chain. Ryan has 17 years’ experience in the industry and is being brought on board by Peli Peli to assist in their revenue and store location growth.

Your path to the US

With the combined talent, brainpower and experience of these four businessmen, it’s no wonder Peli Peli is achieving success. The investment required to qualify for an EB-5 Visa through Peli Peli is an amount of $500 000 and is structured as an equity investment at risk. It entitles the foreign investor to permanent residency, and within two years of living in the United States, a green card for the investor and his/her dependents.


For more information on how

You can be a part of the EB-5 Visa programme through Peli Peli.

Email: ryans@pelipeli.com

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Strategy

4 Ways To Find Your Own Business Style

The only way to develop a business style is step-by-step over time.

Timothy Sykes

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Finding a style in finance will define how you react to changes and how you approach new situations. It’s as important in business as it is in stock trading. Developing a business style and developing a stock trading system are extremely similar pursuits.

But I’m not going to pretend that it’s easy to do. It will take time and you do have to be willing to work at it.

Here are my four ways of finding your own business style.

1. Get rid of your expectations

You can’t force anything to work. It’s necessary for you to be flexible when it comes to finding a business style. Begin by letting go of any expectations you have before trying a new style.

Prior to attempting a new style, you have to be willing to go into it with no expectations. You never know what you’re going to find.

Related: 8 Steps to Building Your Business According to the Lifestyle You Want

2. Track your movements

Some things are going to work and some things aren’t going to work. I always tell my students in the Tim Sykes Millionaire Challenge that they should keep records of the things they’re doing. Keep these records as detailed as possible because attempting trial and error can quickly lead you in circles.

Don’t fall into the trap (as I did in the beginning) of trying the same thing multiple times because you never tracked the results.

I keep large spreadsheets with notes of the various styles and systems I’ve tried in business. Business mistakes can be costly, so you need to do everything you can to avoid making them.

3. Look at what others are doing

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I refuse to believe that someone is doing something truly unique. The moment someone makes a breakthrough in business there are a hundred people replicating the same things. And that can be a powerful tool. Consider what others are doing and see whether you can learn something.

It’s why I also advocate finding a mentor to help you out. They’ll be able to help you out and you’ll benefit from their enhanced experiences in business.

Again, track what you’re taking from other people so you know whether something is working.

Related: I Started Saying ‘No’ To These 6 Things. My Life And My Business Got A Lot Better

4. Refine what you do

Rarely will anything in business work the first time. However, your first attempts will give you a good benchmark as to what you need to do next.

You should never be satisfied with what you have, even if it’s working. Always work on improving your business style. I believe this is the most important thing because it also teaches you how to adapt to changing conditions over time.

Last Word – Constantly Growing

There’s no step-by-step guide for how to develop a business style. The only way to do it is to obey the fundamentals and then develop everything over time.

Even though the process is long, you’re guaranteed to learn a lot of lessons and gain from a huge number of experiences over time.

This article was originally posted here on Entrepreneur.com.

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