Zappos has become almost as well known for its culture as it is for the shoes that it sells online. What does that culture look like?
It starts with a cultural fit interview, which carries half the weight of whether the candidate is hired. New employees are offered $2,000 to quit after the first week of training if they decide the job isn’t for them. Ten core values are instilled in every team member. Employee raises come from workers who pass skills tests and exhibit increased capability, not from office politics. Portions of the budget are dedicated to employee team building and culture promotion.
Great benefits and a workplace that is fun and dedicated to making customers happy all fit in with the Zappos approach to company culture – when you get the company culture right, great customer service and a great brand will happen on its own.
Takeaway: Zappos hires according to cultural fit first and foremost. It has established what the company culture is, and fitting into that culture is the most important thing managers look for when hiring. This promotes the culture and happy employees, which ultimately leads to happy customers.
6 Companies With Amazing Office Layouts To Inspire Your Office Redesign
Wide open spaces, a petting zoo, a napping space? What will it take to make your employees stay forever?
Creating the perfect office environment is a major challenge for new and experienced entrepreneurs alike. Your workplace environment affects the morale of every member of your team, including you, and is responsible for forming that important first impression of every prospective client who walks in the door.
But rather than sit and speculate about how to make your office better, why not look to some great examples of companies that have already mastered it?
Throughout the following examples, you’ll see the following principles in action:
- Adherence to brand values and personality. First, every office seems to “fit” with the overall culture and personality of the brand offering it. This provides the groundwork for better team cohesion and establishes a more powerful identity for the company.
- Sensory experiences. There are interesting sights, sounds and even pleasant smells, making each office seem both unique and welcoming. Small environmental changes here can make a big difference.
- Comfort and convenience. Finally, most of these office designs aim to make life more comfortable and convenient for these businesses’ employees. Comfort and convenience lead to higher employee retention and better on-the-job performance.
Now let’s dig into six companies whose offices make work more appealing to everyone involved:
- Carbon Black
- Domino’s Pizza
(Slideshow) Bizarre Buildings
From a germ-free building to one built in a bomb shelter, we take a look at some of the strangest yet functional buildings around the world.
The Bubble Building. This inflatable, antibacterial building was designed to keep out germs in the Shanghai city centre. While it may resemble a giant jumping castle, if built it will provide an ultra-clean office space.
The building could be created using inflatables made of white antibacterial nylon that are placed around the exterior of an ordinary office building.
(Slideshow) An Artistic Eye
Saatchi and Saatchi bust out in Bangkok in the most colourful way they know how.