The last decade has seen African and world leaders emphasizing the importance of effective and affordable energy solutions for the mighty continent. In 2013 President Barack Obama traveled to Tanzania as part of his Africa tour and launched a five-year endeavor aimed to increase energy development and economic growth in the continent.
Called the Power Africa Initiative, the governments of Tanzania, Ethiopia, Kenya, Libera, Nigeria, and the United States, along with the African private sector and the African Development Bank Group (AfDB) have been working together to design its strategy and implementation. As part of this collective initiative, the Beyond the Grid programme is responsible for building successful partnerships with investors and turning the more than $1 billion invested into smaller off-grid projects throughout the market.
Nigeria in particular has experienced many problems in generating and distributing power throughout its modern history to a staggering population of over 185 million people. Though Nigeria is Africa’s largest economy it falls far below the continent’s average grid capacity per capita. The average Nigerian uses only three percent of the electricity the average South African uses. Only one in four Nigerians have access to the grid and when they do, it’s not for more than a few hours a day.
The role that both government and private investors play in increasing accessibility to electricity needs to greatly adapt.
The Role of the Private Sector
Nigerian entrepreneur Benedict Peters is the founder and CEO of Aiteo Group, one of the leading energy groups in Africa. Peters believes in the importance of collaborating with local communities to form joint energy strategies and projects that can translate into strong lasting relationships in the international arena. He states that the current energy crisis in Africa can be hugely minimised by microgeneration. This initiative, which consists of setting up small scale electricity-generating systems as opposed to larger projects like the Democratic Republic of Congo’s controversial hydroelectric dam, would allow electricity to be brought onto the grid at a faster pace and would benefit more remote, rural communities who are so in need.
Countries like Nigeria and the DRC have the empty land and the sunlight needed to set up a system of solar panels that can begin powering small communities. But the obstacle in obtaining and implementing these projects is not accessibility, but funding. The well-known and internationally funded initiatives tend to be larger scale, which take longer to implement and benefit the larger energy companies and population centers. Nigeria is beginning to stress the importance of microgeneration projects which benefit remote communities and are much faster to see results. It is believed that this kind of initiative can be implemented throughout many African countries and can in just a few years begin to reshape the way the continent manages their energy production.
In August of this year Alternatio Navitas company, based in Lagos, unveiled its ambitious plans for an off-grid solar home system to make use of the abundant sunlight in Nigeria and meet the needs of households across the country that lack sufficient energy from the national grid. Alternatio Navitas CEO Tayo Ogidan says his company is on track to completely redefine the country’s use of renewable energy and efficiency. The technology needed to create solar panels improves drastically each year, and similarly, the cost of these solar panels decreases each year.
This happy occurrence, paired with such an abundance of sunlight in the country creates quite the advantageous circumstance for attempting to execute lasting energy efficiency. The company’s director notes that new solar panels can last up to twelve years when used consistently for eight hours a day. The panels themselves are durable, needing only a relatively inexpensive battery replacement every few years.
Bringing Energy to Africa
Initiatives like these may seem simple to the west, where very few have to worry about being able to access power and electricity. But for the world’s most underdeveloped and least urbanised continent, collaborative efforts to bring energy efficient, environmentally beneficial, and accessible power and electricity to small communities is a major leap towards advancement.
If several such microgeneration projects are successfully executed and normalised, it can mean remote communities across Nigeria and greater Africa will experience an affordable way to receive sustained access to electricity. Additionally, the implementation of these projects can create more jobs and mobility in small towns, working to connect rural areas both physically and technologically, to larger ones.
The New Rules Of Customer Experience
Intelligent Experience Economy will change the rules of customer experience.
Our report identifies five rules organisations can follow to reimagine the customer experience in the ‘Intelligent Experience Economy’. These rules are the action that organisations need to take if they want to be successful in this new era:
1. Make the customer journey your new chain
Most executives understand the importance of CX and have some form of customer strategy to address it. However, the ‘Intelligent Experience Economy’ calls for significant action. Organisations will need to develop an enterprise-wide customer journey. Creating a common language and taxonomy around the customer that is universally adopted will spur CX transformation at scale and embed the customer in the core of the organisational culture.
2. Embed AI in the Customer Experience
Our research confirms that businesses understand the critical and still growing importance of ‘big data’ and analytics. However, having an analytics function. AI will be the dominant capability enabling companies to reimagine the CX in the ‘Intelligent Experience Economy’. Embedding AI in the CX is a great opportunity for organisations. It can enable easier communication with customers, speed up transaction times, personalise customer experiences and significantly reduce customer service costs. Furthermore, organisations that have embedded AI will have unique access to customer data.
3. Connect Customer Experience to real value
Customer metrics are now commonplace in businesses. Although the metric is important, too many businesses see it as the end point instead of the starting point. CCOs assessing their CX transformation efforts must take into account how mature their organisation’s CX measurement maturity is.
For many, CX measurement is still immature – actively listening to customers and collecting feedback, but not taking action with CX initiatives. Organisations should develop real-time customer metrics.
4. Let the COO drive Customer Experience Change
The role of the COO needs to evolve if organisations are to execute on their ambitious goals for their CX visions in the next few years. The role of the COO will need to shift from ‘measuring the CX’ to being directive on the priorities to drive CX change. In order to be more directive, end-to-end capabilities will be needed within the organisations, framed around journey stages.
5. Ignite the core
To create real CX transformation – the COO cannot be successful alone. The challenge is about ‘igniting the core’ around CX. To ‘ignite the core’ organisations need to spread the CX vision with all leaders, managers, frontline employees and back office employees alike. Furthermore, organisations will have to establish partnerships across the value chain – including UX/CX experts, data analysis, AI architects, app developers, as well as project delivery partners.
How can organisations execute the customer experience?
In order to be a leading customer experience organisation, companies will need to execute the customer experience at scale across the organisation. Customer strategy execution is transformational in nature and requires new capabilities, new ways of working and an entire organisation to be fully behind the new vision.
How To Immigrate With Your Family By Starting A Business In The UK
The simple way to make your entrepreneurial dreams come true in the UK.
Many people, especially those with families, are reluctant to up sticks and move to the UK. These would-be movers are often worried that they will not be able to secure employment in the hugely competitive UK job market. This source of stress alone is enough to discourage some from pursuing their dreams of living in the UK. But, there is an innovative and accessible solution.
The UK has several visa classes aimed at individuals who wish to invest in the country. These give an individual the right to live and work in the UK with their families, if they make a defined investment. A visa that interests South Africans is the Tier 1 (Entrepreneur) visa. We have developed our UK Tier 1 Entrepreneur Investment Programme to help South Africans looking to immigrate to the UK alone, or with their families.
The basics of the Tier 1 (Entrepreneur) visa
To be awarded a Tier 1 (Entrepreneur) visa, you will need to invest at least R3,5 million (£200,000) in an existing UK business or one you start up. There are certain other requirements, but these are not particularly onerous, and most investors will qualify if they submit their application correctly.
The entrepreneur visa allows you to live and work in the UK, and take dependant family members with you, defined as your partner and your child under 18. If you have the capital, or are willing to liquidate your assets in South Africa to raise it, the Tier 1 (Entrepreneur) visa is a great way to relocate your entire family to the UK.
Do note: You will need to make specific applications for each dependant, so it is vital you consult with an immigration expert before beginning the application process.
You’re not just immigrating, you’re investing in the UK
By starting or investing in a UK business as part of our programme, you will be granted the right to live and work in the UK, and earn an income from that business.
The business you invest in will want you to play an active role, not just contribute seed capital. If you want to invest in a business without being an active director you will be allowed to do so, but you may not be eligible for the Tier 1 (Entrepreneur) visa.
Another restriction is that you cannot hold this visa and work for a business other than the one you are invested in. But, your partner will be allowed to work in whatever field he or she pleases.
How do you choose the right business to invest in?
There is always an element of risk when investing in a foreign business, particularly when you’re thirteen thousand kilometres away from the country you’re investing in. It’s important to understand exactly what you’re investing in before you take the plunge.
That’s why our UK Tier 1 Entrepreneur Investment Programme is hugely beneficial. It matches your investment capital with a pre-approved investee business. We’ll make sure that your skills are matched with an appropriate venture so you can be an active director of that business.
We’ll also handle your visa applications, providing you with a comprehensive immigration and investment solution. Our partner’s list of investee businesses is over 200 strong, giving you an array of choices in various industries. This allows us to pair you with the business that best suits your investment goals and skills.
But what if you have a successful business in South Africa?
It’s no secret — emigrating from South Africa is difficult for many families who have deep roots and thriving operations. There’s no reason why you can’t keep your business in South Africa as well as relocate to the UK.
Nothing restricts a Tier 1 (Entrepreneur) visa holder from owning and overseeing businesses in other countries while they are on this visa. Many clients choose to relocate to the UK while ensuring that their original business continues to operate. In this way, you will be supplementing the income from your UK investment with revenue generated by your South African business.
You can hold British and South African passports if you apply for your British citizenship in the correct manner. You must obtain permission from Home Affairs in South Africa to avoid having your citizenship revoked. Retaining your South African citizenship will make it much easier for you to continue running a business here.
Talk to us today
There are compelling reasons to move to the UK — a brighter future for your children and a more stable country in which to retire. Our comprehensive solution will ensure you get the most out of your relocation.
If you’re thinking of immigrating to the UK or investing offshore — either or both — we can help.
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