- Contact: Mpho Sithole
- Phone: +27 10 020 7721 / + 27 72 375 0275
- Website: www.sunburstelectric.co.za
- Number of Outlets: 5
About Sunburst Electric
Sunburst Electric is an electrical contracting franchise which will service the residential and commercial markets, by offering repairs, upgrades and installations, while delivering high customer satisfaction by getting the job done right the first time. Our courteous technicians respect the home and family of their customers by providing attention to detail that ensures quality and safe work. No matter what the electrical contracting service customers need, Sunburst Electric has the power to make things better! At Sunburst Electric, we commit ourselves to providing modern operations, processes and business systems that can easily be replicated. We empower hard working entrepreneurs to achieve their financial and personal goals.
Let’s start at the beginning
The rights to sell Mr. Electric in South Africa were purchased in 2015. Mr Electric originates from the USA and is known as a global franchise organisation which provides electrical installation and repair services. Mr. Electric is a subsidiary of The Dwyer Group, Inc., the holding company of a family of service franchises which consists of Mr. Rooter Plumbing, AireServ, Five Star Painting, Mr. Handyman & Mr. Appliance, among others.
Unfortunately, the Mr. Electric name is registered to another entity in South Africa, therefore the franchise used the alternative name Sunburst Electric. The franchise system has been in operation since 1994 and with a huge gap in the South African market for excellent customer service in the electrical industry, it made absolute sense to launch this well known, global electrical contracting franchise on South African soil.
Related: 3 Secrets To Franchising Success
Why choose Sunburst Electric?
With over 30 years experience, franchisees can be confident that Sunburst Electric is a globally proven franchise system. Local as well as international support is readily available to all franchisees, from operational and marketing support, to day-to-day business support. We focus on providing expert electrical service that fully satisfies our customers needs.
Complete turnkey solution
Joining Sunburst Electric as a franchisee means that you will get a complete turnkey solution. The set-up cost is inclusive of equipment, hardware and software, marketing material, training as well as a fully branded vehicle. The great part is that, as a franchisee you could leave Head Office, after your extremely valuable and informative training and start working immediately without waiting another second to start making profits.
ACDC Express Franchise Opportunity
ACDC franchise is the retail extension of the already well-established ACDC Dynamics importer and manufacturer of electrical products.
|Initial Franchise Fee:||R172 500.00 (Incl. VAT)|
|Set-up Costs:||Large Store: R4 740 000.00 (Incl R 2 000 000.00 initial stock)
Mini Store: R 3 180 000.00 (Incl R1 200 000.00 initial stock)
|Management Fees:||Gross monthly incomes (Rands excl. VAT)
5% of Gross Sales per annum
About the Franchise
ACDC Express is an electrical retail franchise, specialising in everything electrical. Established in 2007, our core focus is to provide customers with quality electrical solutions.
We offer a full turn-key solution and a unique concept store that provides customers with a convenient and versatile shopping experience, allowing customers to browse at leisure in what is effectively an electrical ‘supermarket’. In addition, ACDC Express actively participates in adding value to the customers by not only meeting customer expectations through superior customer service, but continuously offering excellent after sale service. Our independently owned stores are primarily supplied by ACDC Dynamics, which boasts a product range of over 55 000 individual items. These products are crucial in daily operations within the home, office and factory. This automatically creates a great and continuous demand for these products.
The growth and success of the ACDC Express Franchise Group is attributed to 2 basic principles, which form the cornerstone of the business: Customer Relationship Management and maximising business efficiency.
Vision & Mission
To be the preferred electrical retailer.
To be the best solutions driven electrical retailer. Focused on customer service and convenience to ensure electrical needs are satisfied
Distribution Reach – Nationwide
At ACDC Express we strive for service excellence. We look to ensure our services are of the highest quality and that they are always centered around our ACDC Express customers. We facilitate regular training sessions to equip our staff with superior product knowledge and unrivalled customer support and service etiquette.At Head Office the brand managers and training facilitators work intensely on all aspects of the brand to ensure that our sales staff are equipped with up to date information and an ability to provide excellent after sales service. To extend our accessibility we offer direct communication lines to all our ACDC Express customers who visit one of our national stores via Facebook or our website (www.acdcexpress.com). Our latest offerings and promotions are also included in our newsletters. It is possible to subscribe to our exclusive subscription list through registration on our website.
Available Franchise Locations:
- Messina/Louis Trichardt
- Port Shepstone
- Cape Town
- Montage Garden
- Parkland Stellenbosch
- Piet Retief
- East London
- Port Alfred
Top Locations For A Sunburst Electric Franchise
With over 270 possible Sunburst Electric franchise locations nationwide, the perfect fit for you is out there.
Our pre-selected locations are known as “Zones”. Purchasing a zone will allow a franchisee to trade and market in that area. We have based the designated zones on the research that was conducted by a research consulting firm. A franchisee can purchase a maximum of 2 zones at a time, purchasing multiple zones will enable the franchisee to receive a discounted price on the other zones.
Top Zones per Province:
- Cape Town
- Hout Bay
- Jeffery’s Bay
- Port Elizabeth
- East London
- King Williams Town
- Durban South
- Richards Bay
- Rustenburg North East
- Rustenburg South West
If you want to learn more reasons to invest in an electrical franchise, or if you would like to take the next step in joining Sunburst Electric, don’t hesitate to contact us today!
How You Can Plug Into Business Excellence With A ACDC Express Franchise
As the global pioneer in electrical franchising, ACDC Express is built for success, according to its franchisees, Tsholo Wesi and Puseletso Ndizilili in Kimberley and Andries and Seriska Mulder in Nelspruit. Both are running thriving businesses.
- Company: ACDC Express
- Nature of Franchise: Electrical Retail Franchise
- Established: 2007
- Footprint: 29 Stores Nationwide
- Investment Required: R150 000 (excl. VAT)
- Set-up Costs: R3 180 000 to R4 740 000
- Management fees: 3% – 4%
- Marketing Fees: R85 000 or 5%
- Contact person: Mario Mahlangu
- Email: firstname.lastname@example.org
- Visit: acdcexpress.com
- Call: +27 (0)10 202 3360
About the brand
ACDC Express has a vision to be the preferred electrical retailer. Its franchise network aims to be the best solutions-driven electrical retailer, focused on customer service and convenience to ensure that customers’ electrical needs are satisfied. DIY enthusiasts, contractors and large corporates are all catered for in the product range of over 75 000 individual items available at ACDC Express stores.
It is this variety, extensive choice and customer experience that led Andries and his wife Seriska to invest in the flagship ACDC Express franchise in 2008.
Related: ACDC Express Franchise Opportunity
“My wife had a mining supply company and I was a fuel retailer when we decided to become ACDC Express’ first franchisee,” says Andries, who relocated with Seriska from Phalaborwa to Nelspruit to launch their new venture. “Seriska’s company was successful and we wanted to branch out into the electrical industry. ACDC Express stood out for us in this regard.”
The power of past entrepreneurial experience
As a serial entrepreneur, Andries knew that his previous experience as a franchisee would come in handy when ensuring business success.
“I’ve always been an entrepreneur,” he says. “My father ran a men’s outfitter shop while I was growing up and that led me away from the path of formal employment.”
Tsholo’s entrepreneurial background also drew her to the franchise. “I have always been interested in construction and I realised that we can’t all be contractors. So, I decided to look at a field that supplies into that industry. I did my research and realised the electrical field was an option,” she says.
Capitalising on opportunities and high demand franchises
Tsholo, who runs her franchise alongside her business partner Puseletso, has been a business owner for over a decade and still runs her events management company alongside her ACDC Express store.
Related: ACDC – The Electrical ‘Supermarket’
She couldn’t pass up the opportunity to capitalise on the high demand for an alternative electrical supplier in the Northern Cape when she set up her 100% black women-owned franchise in May 2017.
“A franchise enables a small business to compete with big businesses, due to the pool of support from the franchisor and network of other franchisees,” she says.
“Banks are more willing to finance franchisees, because the market has been tested. The effort to start the business is less due to the support provided by the franchisor.”
The benefits of an ADCD Express franchise
An ACDC Express franchise has a number of draw cards for prospective business owners. For Tsholo, it was the personalised ‘supermarket’ experience, whereby customers are able to browse the store at their own leisure.
For Andries, it has been the opportunity to provide greater input to the franchisor and fellow franchisees to expand the footprint of ACDC Express.
“We helped determine the changes that were invested into future franchises and watched their implementation right before our eyes,” says Andries. “The franchisor is always prepared to listen to our suggestions.”
Support from franchisors lead to success
Tsholo and Andries both believe that the support of ACDC Express is more than sufficient, as the franchisor sets up the business, provides continuous support and training, and offers ongoing advice to its franchisees.
This combination of a hands-on franchisor as well as franchisees who are driven and hardworking ensures the success of the business.
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