As an entrepreneur, I’ve been exposed to hundreds of angel investors and VCs from around the country, few of whom realise that entrepreneurs are evaluating them as much as they are assessing us.
“I liked your company, but my partners didn’t,” or “Show us some traction, and we’ll invest.” It’s time for us to poke a bit of fun at the investor community and let them know what’s really running through an entrepreneur’s head during those financing pitches.
Before you get bent of out shape, know that there are many investors who I respect tremendously. They don’t conduct themselves in the ways I list below and have been genuine assets to my entrepreneurial efforts. Those investors are stark contrasts to VCs who inspired this list.
1. People who give “strategic” feedback within 15 minutes aren’t worth listening to.
Sketching on a whiteboard 10 minutes into a pitch while explaining how building a native app doubled a portfolio company’s traffic – and why we should drop everything to do the same – makes you look strategically incompetent. The most strategically sound people I know take their time to listen, gather and process information before offering feedback.
2. Stop trying to convince us that you’re brilliant.
Responding “Yep, got it,” to every sentence of a pitch tells us that you don’t have a clue but are trying very hard to appear as though you do.
Look, we don’t expect you to know everything about our industry, so no need to fake it. We’re at your office because you have a checkbook. We also hope you have some brains, but that’s just a bonus.
3. Stop overselling the credibility you earned via osmosis.
We want to see that you have real substance. We don’t care that another partner at your firm pulled the trigger on a Facebook investment or that you joined Twitter’s team once it was a rocketship with a multi-billion valuation. None of that signals that you, personally, are the right investor for us to work with.
Demonstrate you’re the real deal by thinking through our market critically and collaboratively, ideally through a conversation that challenges the way we think and ultimately educates us.
4. Don’t name drop.
You will instantaneously lose all credibility. Finding an obscure reason to name drop “Jack” (e.g. Jack Dorsey) doesn’t impress us. In fact, it simply demonstrates that you aren’t confident in your own substance and are trying to mask it by playing off others’ accomplishments.
5. We don’t believe your “value add” pitch anymore than you do.
Unless your words move mountains in our industry and you are completely in sync with our market, stop selling an entrepreneur on the “incredible value” you add to their company. The best thing most investors can do is to give operational teams space, let them execute and provide introductions and feedback when asked.
6. Stop saying “we” when you aren’t in the trenches.
Last time I checked, you aren’t the one fixing bugs at 3 a.m., taking customer service calls at 5 a.m., sleeping at the office to finish a major release or dealing with a broken coffee maker.
Public investors don’t walk around saying “we” simply because they own a few shares in Apple. In the same spirit, we ask that you please don’t walk around saying “we” in reference to your portfolio companies.
7. It’s offensive to call yourself an entrepreneur if you have never birthed a startup.
Joining Facebook as its 25th employee does not qualify you as an entrepreneur. Neither does launching a new product under Google’s roof, though it does make you an “intrapreneur.”
Entrepreneurs have tremendous respect and appreciation for early startup employees, operators and intrapreneurs alike but don’t discount how incredibly difficult it is to create a company out of absolutely nothing.
8. We don’t care what solutions worked for you in the ‘90s or ‘00s.
The game has changed dramatically. We respect that you’ve worked with great companies. Perhaps you even built one or two. You still need to remember that the game changes quickly and so does its solutions.
We employ numerous 20-somethings who likely understand the market today better than you do. The smartest investors know the best solutions are yet to be invented. They help you think critically through today’s market conditions to get there.
9. Looping in your secretary to schedule meetings makes you look ancient, Grandpa.
You walk around with a world of information in your palm, yet you require an assistant for a digital calendar entry my 5-year-old nephew could create. Come on, you’re better than that.
It probably takes you more time to communicate the meeting information to your assistant than it does to just schedule it yourself. Besides, aren’t you hoping to earn the respect of entrepreneurs who, typically, don’t have secretaries?
10. It’s utterly disrespectful that you show up late to meetings.
Look, we get that you’re busy. So are we. Learn to manage your schedule better. Only take meetings that you can attend. We don’t care why you’re late. All we’ll remember is that you wasted our time.
11. Don’t answer phone calls, texts or emails during a meeting.
You’re not that busy or important. If you schedule a meeting, come ready to pay attention. If you can’t commit to that, don’t schedule the meeting. Being busy is not an excuse. I guarantee that the CEO of a startup gets as many calls, texts and emails as you do.
What Funders Look For From The Funder’s Perspective
Essentially, Secha brings three key ingredients to the table.
Secha Capital is an FMCG and Agri fund that is focused on the ‘missing middle’, established but small businesses that need additional capital to assist them to reach next-level growth.
“We look for founder/market fit and product/market fit and recurring revenues,” explains Brendan Mullen, co-founder and Managing Director of Secha Capital. “We believe there are businesses that are too big for government grants, but too small for traditional funds, and that’s our focus.”
As a result, Secha addresses capital and management gaps of companies, and chooses its sectors based on research and surveys.
“We’re investment thesis driven,” explains Brendan, who contacted Danie because his team had been researching the fragmented packaged biltong sector in South Africa.
Essentially, Secha brings three key ingredients to the table:
- Growth capital: Often used as working capital, but can also be used to purchase machinery.
- Human capital support: Secha joins the team for a minimum of nine months and also sources an intern from a management consulting group or international MBA programme. The result is a skills transfer, a new perspective, additional bandwidth and operational support. “It’s often difficult for SMEs to attract the best and the brightest. We look at it like human capital arbitrage; bringing in a high-level person to really assist with projects and operations.”
- Channel access. This is the side of FMCG that requires the most persistence, and in many ways Brendan already has excellent contacts that the companies he invests in can leverage off. “It’s important to know buyers and be able to make the right connections and introductions in this business. That’s an invaluable level of support for entrepreneurs.”
For any entrepreneurs considering funding, it’s as important to consider what the investor brings to the table over and above capital — afterall, you are giving equity in your business away, a decision that only makes sense if the ultimate goal is growth.
From Secha Capital’s perspective, the first test that Stoffelberg passed was the taste test. Brendan saw the brand in a retailer and bought it. He then did some research and found a business with a one-page website and limited marketing — which meant there was an opportunity for Secha to add value.
“We were specifically looking for businesses in this sector that owned the entire processing part of the value chain. We wanted to be price makers, not price takers.”
An additional plus point was that Danie and Oom Stoffel had already secured their Halaal, HACCP and export certifications, which proved grit.
“We realised that they are the experts in meat. One of the key things they had in place was an exceptional team. Chris Bothma, who worked on the Blue Train as a head chef, is not only Stoffelberg’s chef, but he’s in charge of production, product innovation, recipes and he manages a team of 25 at head office. He’s also a shareholder in the business. Finding the right subject experts drives growth, and was a big plus point for us. If we find a business that has product/market fit and founder/market fit, we know it’s just a case of adding some other capabilities to achieve real growth.”
What funders look for
For Brendan, there are a few key areas that he considers when making an investment. First, he regularly taps into his networks to stay abreast of what’s hot and new, and what consumers are asking for. This will often lead to an investment thesis.
Next, he looks for a large TAM (total addressable market) with adjacencies. “You ideally want a large TAM in a fragmented area, with products that tend to be grudge purchases because top alternatives are not available, as well as a team or founder who really knows the industry, what’s broken, what can be fixed, and how to get recurring customers from that solution. In addition, we want to see what new value-adds you can you bring to the table.
“Stoffelberg is re-invigorating a dormant market, while another one of our investments, nativechild, is operating in a niche growth vertical within a much larger vertical and can expand from there.
“Look for opportunities in fragmented value chains, where there are no clear brands in that specific section of the market. Find that, and you can find a slice of that value.
“I also believe in founder/sector fit. Stoffelberg wouldn’t be here today if Danie and Oom Stoffel didn’t know the different players in the value chain, couldn’t anticipate pricing and didn’t understand consumer pain points. Domain expertise is huge.
Why Not Getting VC Funding Might Be Better For Your Business
Here’s why lifestyle businesses appeal to so many entrepreneurs.
When I started teaching a new venture creation elective to MBAs 15 years and over 2 000 students ago, I’d tell my student teams they each had to come up with – and develop a compelling plan for – a (theoretically) VC-backable start-up concept. Made sense, right? MBAs wanted to be part of building the Next Big Thing, and venture capital-backed start-ups had driven a massive tech boom over the prior decade – a wave I’d been lucky enough to ride.
But, it didn’t take me long to ease up on that “it’s gotta be VC-backable” requirement. Looking back, I had three reasons for that shift:
1. Start-up lessons tend to apply across the board
First, folks immersed in the action-based learning exercise of mapping out a start-up consistently reported back, after re-entering the workforce, that they were able to apply those learnings and frameworks to almost any entrepreneurial – or intrapreneurial – experience in their careers.
2. Many people find low-tech businesses more appealing
Second, a lot of teams would come up with quite interesting but low-tech startup ideas. As I discussed in my recent article, “Who Would Invest in Your Startup, and Why?,” low-tech businesses rarely represent interesting investments to VCs, primarily because of low valuation multiples (often due to limited growth upside).
3. A vanishingly small proportion of all startups raise VC financing
Finally, I looked at the numbers and realised that most startups – indeed, even most very successful start-ups – do not raise money from venture capitalists. According to statistics from the U.S. Census Bureau, 2017 saw approximately 556,000 business applications from corporations (what they call CBAs) in the U.S. (That’s only about 18 percent of all new business applications, to make sure we’re not counting sole proprietorships, two- to three-person professional services practices, and so on.) Meanwhile, Venture Monitor data from PitchBook and the National Venture Capital Association tells us that, during the same period, U.S. “first financings” from VCs (as opposed to follow-on financings) numbered 2,676, or less than one-half of 1 percent of new corporations started. Now granted, first financings from VCs will tend to occur one to three years after a company first incorporates, but the statistics year-to-year are similar enough that the proportionality doesn’t change in a meaningful way.
But, what I teach and how I teach it completely aside, my real “a-ha” has been a growing appreciation for non-VC-backable start-ups and how they can represent a genuinely appealing path for many entrepreneurs.
Let’s look at the positive side of the ledger for so-called lifestyle businesses:
Ownership and control
Raising equity financing from VCs – or, for that matter, angels – comes with a downside that few talk about: pressure to achieve a liquity event (sale of the company or IPO) within a fairly short time horizon (we’re talking three to six years, typically). Since your company needs to be pretty massive to go public, we’re really talking about pressure to sell the company. If you don’t raise equity financing, you’re in far better control of your own destiny. If you’re in a reasonably protected niche, you’ve got the luxury of time to grow at a more leisurely pace. It’s also up to you as to whether you want a board or directors and/or advisory board, and whom you want to invite to join.
Less dependency and greater chances of success
On the one hand, you’ll need to fund your lifestyle businesses through savings, credit cards, friend-and-family loans, bank lines of credit, small business loans and the like. And while it may sound sexier to load up on lots of VC rocket fuel for your start-up, as we’ve discussed, that funding path assumes you’ll be one of the select few who’s successful in attracting VC investment, and it comes with outside pressure to “go big or go home” and sell the company. So in general, you can think of well-crafted lifestyle businesses as being lower upside, but also lower risk.
Taking the lifestyle business route, you stand a higher chance of getting airborne and achieving some level of success.
More options in life
If you own and control the business, you can decide the degree to which you choose to grow it aggressively to maximise cash flow or wealth, versus taking a more casual approach. Perhaps you’ll decide to build the business to a certain plateau and then simply manage it for free cash flow that makes work an option. And, building a lifestyle business in this fashion by no means precludes eventually selling the company if you choose – or, alternatively, handing it down to your kids some day.
You can still leverage technology
Whereas a lot of lifestyle businesses are low-tech in nature, increasingly, we’re finding that even those entrepreneurs are creatively leveraging technology to successfully launch, grow and become more profitable. Social media campaigns, search-optimised websites, customer newsletters and referral networks can all play a crucial role. And behind the scenes, smart lifestyle entrepreneurs are exercising the muscle of low-cost, online tools for everything from brand management to accounting and finance, inventory control, customer relationship management, point-of-sale tools and HR management.
Building a VC-backed startup can be bracing and both personally and financially rewarding. Been there, got the t-shirt. But, nobody’s going to feel sorry for you if you get your lifestyle startup to the point where you’ve created life options such as hiring a general manager and calling in from the lake house a couple of times a week to check in.
This article was originally posted here on Entrepreneur.com.
7 Questions A Venture Capitalist Will Ask You Before Investing In Your Business
Are you ready for external financing?
It’s no secret that the number one cause of business failure is running out of cash. However, an injection of cash alone does not necessarily mean a business will be successful. Our role as a VC is to identify businesses that have a unique mix of skills and offerings that, when mixed with the right capital partner, are in the best position to succeed.
These businesses are generally run by entrepreneurs that seek to have an impact on some sector of society and have the drive, foresight and emotional intelligence needed to succeed. Finding businesses run by entrepreneurs who exhibit these qualities is a big part of our secret sauce, but equally, it’s important that we can work with, collaborate and align interests with these entrepreneurs, so that success ultimately results in both founders and investors alike realising profits and investment returns.
Understanding what VCs look for
After identifying businesses with potential, we spend a lot of time working with the entrepreneurs we’re considering investing in, asking questions like:
- Are we funding a business, an idea, a lifestyle or a big dream?
- Who are the clients, how did the business acquire them and why do they use their services?
- Does the business have a competitive advantage that’s difficult to copy?
- Can the business scale?
- And finally, is the founder and entrepreneur ready?
- Are they prepared to sell some of their company and work with external partners? Do they listen, seek and take advice?
- And when (not if) the company runs out of money, are they the first employee to forego their salary?
If you want to prepare yourself for a capital raise, these are the questions you should be asking yourself in preparation.
Right partners at the right time
Starting a business is hard. Partnering with the right investors with aligned interests is crucial and being comfortable in answering the above questions is just as important.
If answering these questions makes you uneasy in anyway, perhaps you aren’t ready for venture capital financing. Like most things in life, success comes down to people, and partnering with the right people and investors at the right time, is key. Not all entrepreneurs are comfortable working with partners. Understand what you want from a funder before you start looking for investors.