Particularly for small and emerging businesses, encouraging employees to use their own devices – smartphones, tablets and perhaps even laptops – for work purposes is a way to keep the hard costs of going-to-market down.
The problem is that when devices are not company owned, it’s more difficult to ensure that proper security measures like anti-virus software, secure internet settings and firewalls are installed, properly managed and regularly updated.
Even when employees use devices that belong to them, not on loan from a friend or relative, it is unlikely that a business owner can exercise complete control over devices not company-owned.
Giving away control of company information is not a fair price to pay for the use of employees’ devices because the fact is that hackers are not the greatest risk to a company’s security.
Whether inadvertently careless or intentionally destructive, it is employees that are the greatest threat.
These mobility-related security measures will keep your on-the-go business protected:
Your IT policy must be mobile too
Include specific guidelines regarding the use of company- or employee-owned mobile devices in your IT policy. Everyone from top management down must be held to the same policy for it to be taken seriously, and because top management can also be responsible for security breaches.
Security basics are not negotiable
Insist on anti-virus and malware software on all mobile devices used on the company network, and don’t expect your employees to pay for it. Chances are that staff won’t remember to update their software on their own so automate the process as much as possible.
Take advantage of built-in security
All modern mobile devices have a degree of security built into the operating system, so use it. Password-protect devices, use lock-screens and consider remote access options that allow you to wipe machines that are lost or stolen.
Apple devices offer ‘Find My iPhone’, and ‘Android Device Manager’ similarly allows users to locate misplaced smartphones and tablets before company data on the devices is misplaced too.
Don’t forget to protect your network
As a minimum, protect your network with a managed virtual private network (VPN) and a dynamic firewall to encrypt network communication.
A VPN is a gatekeeper that verifies permissions when data is transferred between mobile device and business IT network.
Ask if employees have to be mobile
Consider the degree to which employees need access to company information to do their jobs, and manage their access to sensitive data accordingly.
For example, consider whether new employees require full access to your network immediately, or whether you can delay access to the completion of a probation period. By limiting access to your valuable data, you limit the fallout from a security breach.
Related: The Internet of Things
Even when employees leave the company under the happiest of circumstances, it is important to disconnect them from the company network, and prevent access to company data timeously. Consider retaining the ability to remove company data from a device remotely just in case an employee leaves the company involuntarily.
Taking risks may be in an entrepreneur’s DNA, but a cautionary approach to IT security – mobile or otherwise – is good business practise that allows SME owners to take full advantage of trends like business mobility to manage and grow their companies.
Forever Learning, Discovering And Empowering
From work-life balance to finding the right support, Constance Kawelenga CA(SA), director and owner of Zuva Financial Services, shares her top tips on how to manage a successful business as a sole proprietor.
“Every business has its own slice of the market; one just needs to define their service offerings and target market.”
“When I established Zuva Financial Services, it was under the ‘illusion’ of a work-life balance. I say ‘illusion’, because when you work for yourself, you put in just as many hours, if not more, than when you work for someone else.
“I also wanted the flexibility to be able to shape my working space around my own lifestyle and family, and not to have to account to anyone else. The rigorous training to become a chartered accountant taught me to be highly disciplined. That means when I work for my own business, I am just as tough on myself, if not tougher, than any boss would have been in a different setting. The plus for me is that I am able to be there for my family when I need to be, and compensate for this in a way that best suits my lifestyle.”
Being your own boss has its pros and cons. However, for Constance, it is all worthwhile. Setting targets for her business every year and achieving those targets is deeply satisfying. Again, this is something she attributes to her training — she values client success and feedback.
“Whenever I get affirmation from clients regarding the value that we are adding to their business, and they refer other clients to us, I celebrate those achievements. The growth of Zuva Financial Services’ has resulted mostly from referrals or word of mouth and that, to me, is a testimony to the value that our clients place on our services.”
Related: The Power Of Finding Your Why
Overcoming a lack of internal support
The hardest thing about being the owner of Zuva Financial Services for Constance is the lack of an internal support structure. However, Constance has developed a network of technical specialists that she can call upon to consult. She agrees that technical support remains the toughest challenge of being a sole practitioner.
“We offer a mixed bag of services such as accounting, taxation, secretarial, payroll and even Black Economic Empowerment consulting. Additionally, I have audit clients — some in industries with specific reporting requirements such as estate agents and attorneys working with trusts. On a smaller scale, the breadth of services is almost the same as those offered by bigger firms. The difference is that I don’t have the internal resources such as a technical department.
Prior to establishing Zuva Financial Services, Constance spent six years in audit, mostly in Zimbabwe, but also in Botswana and South Africa. Since then, she has also been exposed to other financial roles, where she fulfilled financial management roles for different organisations such BMW Financial Services.
Constance advises those aspiring to follow in her footsteps and open their own companies not to overthink it, or doubt themselves.
Don’t overthink it
”It took me such a long time to take my first step because I could not believe that I would be able to build up a client base. Today, there are times when I am overwhelmed by the workload on my plate. It reminds me of my mother-in-law’s advice when I started my business. She told me that every business has its own slice of the market; one just needs to define their service offerings and target market.”
Constance describes herself as “forever learning, discovering and empowering.” She adds: “We each have a unique walk in life — ours is to boldly step out and embrace it”.
TuksNovation – Accelerated Innovation With The University of Pretoria
The University of Pretoria’s high-tech business incubator will be launched on the 6th of August by Minister Zulu, Department of Small Business Development at UP – Hatfield Campus, to alleviate the serious challenges related to unemployment South Africa is faced with.
According to Trading Economics (2017), the youth unemployment rate in SA is extremely high at 55,9%. The University of Pretoria is aware of this challenge and has embarked on launching a high-tech business incubator and accelerator.
This business technology incubator, known as TuksNovation, will promote job creation by providing support for the commercialisation of technology, networking, mentoring and sustainable spin-off technology companies.
Fuelling the economy
In a knowledge-driven economy, universities play a major role in regional socio-economic development. Innovations arising from a university’s intellectual capital can stimulate economies through new product development. Universities are therefore highly valued in terms of economic potential.
Although the creation of spin-offs is one of the key mechanisms that universities can leverage to promote socio-economic development, few universities in South Africa have done so, and the impact has been very modest. This low success rate can be attributed to the absence of an entrepreneurial culture, limited access to funding, as well as technology transfer offices at universities that lack critical skills and capacity.
The elements of success
TuksNovation is based on the triple helix model of Etzkowitz and Leydesdorff (1995). According to the University of Stanford Human Sciences and Technologies Advanced Research Institute (H-STAR) (2011), the triple helix concept comprises three basic elements:
- It allows universities to play a more prominent role in innovation, on par with industry and government in a knowledge based society.
- There is a movement towards collaborative relationships among the three major institutional spheres, in which innovation policy is increasingly an outcome of interaction, rather than a prescription of government.
- In addition to fulfilling their traditional functions, each institutional sphere also performs 34 new roles. Institutions that are currently taking on non-traditional roles are viewed as a major potential source of innovation.
Over the long-term, the business incubator aims to enable the development of industrial clusters with a positive economic impact in Tshwane. It is set up in partnership with the Department of Small Business Development’s Small Enterprise Development Agency (SEDA).
How it works
TuksNovation aims to build strong networks among academia, government and industry to create new spin-offs that can benefit society. According to Prof Elma van der Lingen, Chairperson of the Graduate School of Technology Management (GSTM) at the University of Pretoria, the TuksNovation model is based on allocating seed funding to students who are keen to become entrepreneurs and are conducting research on projects that have the potential to develop commercially viable technology.
“Annual TuksNovation competitions will be held on campus and interested students will be able to participate in order to qualify for TuksNovation seed funding to develop their ideas into commercial products,” she says.
The competitions will have strict guidelines and will be evaluated by a committee comprising mainly representatives from industry and technopreneurs. The technology development phase of the projects will be conducted in a virtual incubator in the University’s laboratories and at facilities at local industries.
The students will receive expert technical guidance from academics at the University, as well as technological entrepreneurship training. Various in-kind contributions will also flow from building strong industry networks.
Some benefits from this relationship could include:
- The use of industry facilities
- Research on industry-related problems
- Employment for students and mentorship.
Funding for the business phase of the projects is secured from external funders, such as venture capitalists, investors, and corporations.
Students with commercially viable technology will make pitches and submit business plans to potential investors in order to secure funding. SEDA covers the incubator’s initial operational costs. TuksNovation will initially support the development of spin-offs in the Faculty of Engineering, Built Environment and Information Technology, but will expand to other faculties involved in science and technology at UP, depending on the availability of funding.
Knowing The Basics Is Not Good Enough Anymore
Being able to confidently speak and write in English has never been so important. Using the right words in the right way can make a massive difference to any company.
Do you know the difference between “organize” and “organise”? Do you believe “device” and “devise” are the same thing? Do you think a comma and a semicolon could be used interchangeably? Why is “talk about” considered informal language? How does one create cohesion in your writing?
Few people in the business sector ask these questions; it could be because they do not focus on the language they use in business correspondence or, as second language speakers of English they do not know the answers. With many pupils in South Africa receiving basic education in their mother tongue, many enter the business sector not knowing the basic rules of how to articulate an idea coherently or cohesively. It is often when they are asked to compile a formal business report or prepare a presentation that few realise the importance of upskilling their English proficiency.
At the Wits Language School’s English Communication for Professional Development unit, that is the main focus: Enhancing participants’ English language skills for the business environment in an interactive manner. Whether you need to go back to the basics; learn how to write and edit emails, proposals, memos, minutes or reports; enhancing your speaking and pronunciation skills in order to deliver confident presentations; or practise your critical thinking skills when using English in your everyday life, there is the right course to fit your needs and help you climb that corporate ladder by focusing on what many regard as a “soft skill”.
Related: Tips To Becoming Fluent
Business English students can generally be classified into two sections: those who recognise the need to address their language skills, and those who believe they do not need any language training. The first group often walks into a class not knowing what to expect and leave with more confidence in their English spoken and written forms. The second group leaves the class understanding language structures better and rely more on grammar and writing rules than on what “sounds right”. Regardless of the group you might fall in, participants who successfully complete the courses gain knowledge, understanding, confidence, a higher aptitude in English and critical analysis of the language they are expected to converse in.
Take for example the following sentences – “I write reports”, “I am writing a report”, “I wrote a report”, “I have written a report”, “I have been writing a report” and “I had written a report”. Although all of these sentences are grammatically correct, they are very different in meaning and intention. “We could invest”, “We must invest”, “We might invest” and “We should invest” indicate different intensities and degrees, and “Please see attached” is better than writing “Kindly see attached”. One should avoid using a colon after a verb or preposition when you list things, and “U.S.A.” and “USA” refer to two different writing styles (one of which is preferable in South Africa).
Today, many companies are recognising the importance of English in the workplace as a way to create better internal and external communication, as well as creating uniformity in general forms of correspondence and business documents. While some companies offer their staff financial assistance in upskilling themselves, other companies opt to complete training as a group. With classes being presented in a communicative and fun way, English training has never before been made more accessible and exciting. Public classes run every Saturday over a 10-week period, while more customised corporate training takes place during the week at a time and place convenient for the client. Participants often comment that they start to analyse, question and edit their writing more critically and that their superiors at work see a marked change once they start a short course from Wits Language School.
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