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Marketing Tactics

Marketing To SA’s Youth: 7 Ways To Fly Or Fail

Marketing tactics to help you reach South Africa’s youth.

David Blyth

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Young-millennial-entrepreneurs

Gone are the days of children being seen and not heard. Today’s youth have a voice and they are not scared to use it. The problem, at times, is that we’re not yet listening. We should be.

This is a savvy, influential generation, with sheer numbers, decision-making power and tech know-how behind them. Marketers, like parents and employers, need to take cognisance of the youth and their quirks and preferences.

In A Youth Lost in Translation, our recent White Paper, we delved deep into the views of 5400 urban and peri-urban youth in South Africa – not an easy task given how large and disparate it is.

Keep in mind, however, that with direct youth spend at R121.5 billion per annum, this is a market worth getting to know.

In fact, the global youth market is the largest market the world has ever seen. Furthermore, Africa is home to most of the world’s young people. Almost half of South Africa’s population is under the age of 24. The sheer volume of the youth market makes it clear that what they think really matters.

Our report separates the rather loose term “youth” into three age segments: Kids (3 to 12), teens (13 to 18) and young adults (19 to 23). The youth are true digital natives, growing up in a world where cellphones and Internet access are a part of everyday life.

Related: 6 Free Online Classes For Digital-Marketing Beginners

But their experience is touched by their uncertainties in the economic and social environment, and driven by unprecedented access to information.

They are vocal, diverse and connected. Confusingly for Baby Boomer-generation marketers, their opinions and tastes are ephemeral. Encouragingly, however, this is also a generation that appreciates being heard.

Having investigated their thinking, here are some of the findings that we think marketers need to sit up and take notice of:

1. South Africa’s youth want to feel respected

Marketers need to avoid assuming a position of authority over them. Respect and trust is earned among this segment regardless of a brand’s perceived credentials. Engage, don’t dictate.

2. The evolution of ‘pester power’

South Africa’s youth are key to accessing the family wallet. It’s critical to listen to them, interact with them and garner their support if you’re targeting their parents’ funds. This goes for the Millennials as well as kids – as many are still living at home and influencing family spending decisions. Appreciate don’t underestimate.

3. Meet them where they’re at

Young-entrepreneurs

Our youth live in a digital world, and marketers need to reach them in a non-intrusive yet relevant way within this space. Brands need to become savvy with the do’s and don’ts around engaging with them across both physical and digital domains.

Be in their world, not yours.

4. Earn their respect by being a responsible brand

The youth respect brands that give back to the community and do good. Focus on gaining respect from the youth and it will help build a long-standing bond.

Related: 3 Online Marketing Strategies To Kick-Start Stagnant Sales

5. Learn to listen better before engaging

Keeping up with the youth will require a consistent and conscious effort. They are an incredibly dynamic generation that embraces change, so marketers will need to keep engaging them in conversation to avoid falling behind. Listen and respond.

6. Don’t nag and don’t preach

The youth want a conversation, not to be talked at. They want to know that their opinions are being heard and considered. Be the confidant, not the teacher.

7. Be authentic

The youth are quick to pick up on insincerity and forced messaging from marketers. Don’t try too hard to be cool or assume you know what they want to see or hear. Instead, do your homework. You’ll gain their respect and potentially some of their spend. Be you, be true.

David Blythe is an experienced marketing and brand strategy practitioner. He joined Yellowwood in 2011 and has subsequently led marketing strategy projects for Liberty Group, Rand Refinery, Sun International and Tsb Sugar. He is currently Yellowwood’s group managing director. Yellowwood is Africa’s leading marketing strategy consultancy, offering insight, strategy, planning and design to clients who are serious about business and brand growth. For more information, contact Yellowwood on +27 (0)11 268 5210 or +27 (0)21 425 0344 or visit www.ywood.co.za.

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Marketing Tactics

How Is Influencer Marketing Going To Change In The Future?

How is influencer marketing going to be in the upcoming time? Read on.

Maulik Patel

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Influencer marketing is definitely not a new story. It’s been more than a decade now that it is immensely dominating the world of digital marketing. While being extremely cost-effective, influencer marketing strategies have very soon ended up with a great exposure. The businesses are building an immense level of reputation and earning various links with the help of this innovative marketing concept. In fact, the influencer marketing agencies are coming up with new approaches of implementation with each passing day.

Moreover, like any other type of marketing, the trends of influencer marketing are ever changing. Like how the story was five years back is not the same now and it is going to further evolve in the future.

The anticipated influencer marketing challenges

With the continuous growth of social media, influencer marketing is definitely going to face a myriad of obstacles. A few of the most expected ones are as follows:

Expenses

The demand for influencer marketing is continuously on the rise and eventually, the cost is going up. If you want to enter into the market of influencer marketing and establish yourself as an influencer then you need to give a lot of efforts while building a personal brand and earning the reputation for yourself.

You want to become one among such influencers who’ve already amassed a great following means that you’ll need to make it worth it- sometimes paid promotion could be the right tactic. In the future, this scenario is going to be even more prominent as people will have to spend huge bucks to be a worthy influencer.

Customers faith

In recent times, consumers have gradually started distrusting the huge brands when they realised that the corporations are working for only profit without having the user’s interests in the mind. So, for them, influencers are now no more than some mere conduits for big commercial names. So, it is going to be really tough for the influencers to get the trust of consumers back.

High level of competition

Social media is no doubt such a place now which is teeming with massive competition and threats. Many influencers who are already thriving and the people who have an urge to become influencers turn it into a complicated scenario for you to enter in this space as an influencer in your own right.

Related: 6 Reasons Why Influencer Marketing Really Works

How can influencer marketing unfold in the future?

Of course, there are multiple ways in which the entire story of influencer marketing can change in the coming years. Let’s check out some of the most expected developments:

Exchanges will be ahead of favours

The chapter of influencer marketing is probably going to be a pretty much an impartial marketplace in the coming time. The brands are more likely to enter into a mutual collaboration with the influencer marketing agencies in terms of interchanging shares, posts, audience visibility while being more organic rather than asking for the favour of mentioning the brand’s name to the influencers

Networking will be preferred over individuals

Gone are the days when influencer marketing used to be the story of respective individuals. Now, markets are assumed to start focussing on the entire networks or industries. The future influencer marketers can get rid of the problem of being based on individual interactions by getting the insights of blog comments, forums etc.

Change in the concept of disclosure

Why has not native advertising sustained over the long term?

It’s because the publishers always negate to disclose which posts are the paid promotions. In such a scenario, influencer marketing strategies can move a bit ahead of this transparent problem in the future. All that they are expected to do is formally announce the sort of partnership or arrangement that is existing behind each and every content. The experts believe that this process might end up being quite a tedious one. Howbeit, the consumer trust will not be hampered at all.

Limited and sensible partnerships

Influencers might lean more towards self-preservation in the coming days. Rather than establishing a relationship with hundreds of marketers or products, influencers are expected to focus more on developing authentic professional relationships which really make some sense. For examples, the influencers are intended to concentrate more on such relationships which can be profitable for themselves as individuals and also seem to be appealing to their followers. Say, a move towards quality over quantity!

Winding Up

No doubt, the evolution of influencer marketing is not only dependent on the aforementioned factors. There’s much more that can happen. The time can only reveal that. Influencer marketing is certainly going to change on its own in either of the two ways, a more sophisticated one or become a mere peripheral strategy which won’t be completely accessible.

Let’s just wait and watch how it comes up to us in the future!

Aren’t you taking an advantage of the current extraordinary status of influencer marketing in the meantime?

Related: 4 Young Marketing Influencers You Can Learn From

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Marketing Tactics

Top Marketing Trends For 2019

When you reflect on marketing trends that have taken centre stage in 2018, what stands out?

Emma Donovan

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Maybe it’s the proliferation of Instagram stories or  influencer marketing? Or the fact that video content has become even shorter and simpler with the rise of GIFs.

The real question is how have you incorporated these trends in to your marketing strategy, and what should you focus on in 2019? Here are six up and coming trends that you don’t want to miss:

1. Say hello to the social CEO

Customers want ‘real’ brand stories and to know what drives them. Leaders who are successful on social media show their companies’ human side and give their brands’ credibility and personality. This builds loyalty and, in some cases, an emotional connection that goes beyond the product or service.

Customers who feel this connection may even go on to become brand ambassadors.

Tip: Share stories that demonstrate your leadership style as well as company culture.

2. Initiate conversations

While 2018 brought the chatbots, the trend for 2019 is really using these bots to gather information about consumers by engaging with them on a personal level and steering them towards a sale. Bots are being trained to be authentic and sound more like people than the robots they are.

For example Facebook Messenger becomes more and more useful for brands as the platform allows customisation of automated messages and the ability to initiate a conversation at the right time.

Tip: You can also integrate this with Facebook shopping and increase conversion rates by enabling the bot to sell products to a consumer through the Facebook platform.

Related: Pay Per Click Advertising. When, How And For What?

3. Keep it local

Influencer marketing can be short lived or a little superficial. So try to identify and partner with local influencers that are happy to work on long-term campaigns. Also use multiple touch points including podcasts, YouTube and Snapchat as well as Instagram and Facebook.

Tip: Before you reach out to an influencer, follow them and learn a bit about the way they represent brands and engage with their fans to see if they’ll be a good fit. 

4. Try Instagram ads

As Facebook ads continue to dominate our feeds, advertisers are looking for a new place to stand out and get noticed. Instagram ads are on the rise, according to the Merkle report that showed that while Facebook ad spend grew 40% year-on-year in the second quarter of 2018, Instagram ad spend jumped 177% in the same time period.

Tip: Do some A/B split testing with different styles of images and calls-to-action.

5. Personalise email communication

Make sure to use automation and personalisation to really make your customers feel that you are listening.

Using hyper-segmentation, you can target very specific parts of your market. This will ensure that they receive personalised emails based on what they have expressed interest in or actions they have taken with regards to your brand.

Tip: Use automated campaigns after a first purchase; to request a review on social platforms; or just thank customers for shopping and remind them to share their purchase online.

Related: Free Sample Marketing Plan Template

6. Post in real time

In an effort to bring offline marketing into the online world, Instagram TV or IGTV allows brands to create a place for consumers to watch live events or brand content in their own time.

In addition, IGTV replaces the need for YouTube in some cases as brands are able to upload 10 or more minutes of footage directly to Instagram for consumers to watch as ‘episodes’.

This will become more prevalent in the years to come as businesses include this in their strategy. IGTV videos are less formal and will typically cost less than a traditional TV advert to create.

Whatever trends come our way, the key is to remain agile and adapt to how customers engage with your brand. And more than ever before, it’s important for all marketing touch points to align and communicate the same message.

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Marketing Tactics

4 Young Marketing Influencers You Can Learn From

Whether you’re a CMO or just trying to build your own brand, these influencers can help you reach your goal.

Jonathan Long

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Today, social media is a very crowded and competitive ecosystem – it can be extremely difficult for brands to break through and spread their message to a large number of potential new customers.

Marketing via social media has become a necessity. According to a post by DMA, 45 percent of surveyed marketers are looking to increase brand awareness through social media. The same post stated that spending via social media is expected to increase 18.5 percent in the next five years.

This article was originally posted here on Entrepreneur.com.

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