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9 Overlooked Ways To Make Visitors Love Your Website

You never get a second chance at a first impression. Make sure your website gives a good one.

Lesya Liu

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company website design

In this day and age, it’s pretty clear that a website is one of the most, if not the most, important parts of your digital presence. A lot of times, it can be the first and only touchpoint you get to impress your potential customers. So how come so many websites still load funky on mobile devices or completely ignore the rules of aesthetics?

What can you do to not be that person with a weird, flash website?

It’s best to enlist the help of a professional designer. Yet, if you feel brave enough to conquer the laws of design, remember these rules.

Related: 3 Must-Haves For Your Company Website

1. Make it fast

A modern website needs to be designed for the modern browsers. Not only does a cleaner site create a better user experience, it also improves its functionality. One of the most important things to constantly monitor is the speed of your site.

Did you know that 40 percent of people abandon a website that takes more than three seconds to load?

It’s hard to resist installing all the coolest software, and making some money displaying ads, but these things slow down your site. Your site speed might really suffer, and you’ll lose your readers along with it.

2. Make it responsive

I don’t need to tell you that a lot of site traffic will come from mobile devices. If your website is still not responsive, you have to take care of that right now. It is a horrible experience when a website takes too long to load, the text appears way too small to read, and your fingers are too fat to click on one thing instead of three. Guess what? People won’t tolerate this. They will simply leave your site.

Additionally, Google now penalises sites that are not mobile-friendly. Forty-eight percent of consumers start mobile research with a search engine. So you’re losing out on potential sales in more ways than one.

Related: Mobile Friendly Vs Mobile Responsive Websites: What’s The Difference?

3. Make it stylish

Be clear on what mood and impression you want to project, and what colour palette will help you achieve that. Select a palette, and stick with it. It makes people think you have bipolar disorder, when different pages have inconsistent background colours. It’s generally a good idea to have one neutral colour and one bright colour to balance the two.

4. Make it legible

reading-content-online-legibility

Select a font that will complement your overall imagery and that will be easy to read. Please don’t use Comic Sans or Times New Roman. While there is nothing wrong with those fonts, they don’t convey an image of a polished, well-defined brand.

Related: Breeze Website Designers’ Bongani Gosa On Learning From Mistakes

5. Make it easy on the eyes

Just because you’ve got so much space on a screen, doesn’t mean you have to use it all. Nicely space out text and images, and employ the power of white space.

It makes reading easier and creates an overall pleasurable experience; whereas websites that are too crowded create a sense of information being crammed onto website and pushed onto readers.

6. Make it easy to navigate

Your navigation should be as minimal as possible. You neither want, nor need every single page to be represented under the navigation tree.

Instead, it might be a clever idea to have a general page underneath each option that further directs traffic with various links or buttons.

If you can’t decide among all the pages you have, you can gain a great insight into how your traffic flows through your site by visiting Google Analytics and selecting behaviour.

7. Make it clear

When people visit your website for the first time, make sure you screen them out with a clear mission or even a slogan right up front. This way, only people, who are looking for the types of information you provide, will stick.

One way to see if you’re doing a good job at attracting the right kinds of readers is to look at entry rates, exit rates and bounce rates for individual pages.

If a page has a high number of entries, but 80 percent of that traffic is bouncing, there is clearly an issue with the page.

8. Make it focused

It’s ok to have varied interests and be knowledgeable in more than one topic.

Yet, you have to narrow in on a couple of topics or less. You may select wider topics such as “digital marketing” instead of “social media marketing.” But it goes back to being useful to a very specific group of people. Drive that focus and usefulness home before taking on any more topics.

Related: A Few Things You Might Not Think Of When Creating Your First Business Website

9. Make it valuable

Provide value all the time. Provide value with your blog, your online sales and your copy that not only sells but educates. Make visitors want to stay on your website for as long as possible.

Remember, your company’s website is your first and last chance to impress website visitors. Make sure it’s a pleasant experience – with clean copy, a well-defined objective and a relaxing experience.

This article was originally posted here on Entrepreneur.com.

Online Marketing

WordPress Vs The World: Building A Website In 2019

Building a website on your own can be daunting, but it doesn’t have to be. With CMS platforms like WordPress available for free, anyone can design their own website.

Steven Slotow

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Just How Did WordPress Capture 60% Of The Web?

To the everyday person, WordPress may be well-known as an online platform where anybody can set up a quick site and create a personal blog about their hobby. However, for many, many businesses worldwide, this leading Content Management System (CMS) is actually the foundation of their entire web presence and the back-end editor of their website and landing pages.

WordPress emerged about 15 years ago, amidst the rapid growth of the World Wide Web, and has quickly become a solid favourite of website builders, both amateur and pro. But why? WordPress’s popularity has, in a large part, been thanks to its strong and active community of followers and users. WordPress is user-shaped with hundreds of developers worldwide contributing continuously by imagining, building and supporting thousands of themes and plugins for the CMS platform that keep it constantly evolving into a better version of itself.

Related: How To Create The Best Small Business Website: 5 Easy And Effective Steps

Just How Popular Is WordPress And Why?

According to web survey organisation W3Tech, WordPress runs a little over 32% of all websites on the Internet. That’s nearly a third of the entire web! Once narrowed down to only sites that are run using a CMS, the numbers translate to WordPress having nearly 60% of the pie. Aside from nurturing a growing community of user-generated plugins and themes, what else contributed to WordPress’s success?

Who doesn’t like a freebie?

The answer is “nobody”, and that’s why WordPress’s most crucial drawing card is that it’s accessible for free. It’s easy to download and offers an open source code, so you can make changes to tailor your website in the ways that you need.

Usability

WordPress is accessible and easy-to-use, with a wealth of features to choose from. You don’t need to be a professional coder or web developer to design a website with WordPress. In many ways, WordPress has cut out the middleman and provided an opportunity for any and everybody to try their hands at web design.

Innovative Plugins & Themes

The ability to mix and match features and looks is among the key components of WordPress’s consistent growth. With plugins, you can customise your website’s features with additional software. With the various themes that are added daily, you get to choose a style for your website that goes with your business look.

Related: 5 Mistakes To Avoid When Building A Website For Your Business

When its not WordPress, it’s…

WordPress may own 60% of CMS-based websites, but who is ruling the rest of the coop? There are a variety of other CMS options to consider for building a website, and often these options are catered specifically to the type of website you’re looking to build. There’s:

  • Wix – an incredibly simple and user-friendly website building platform that’s probably best known for “not having as much to offer as WordPress”. This might sound like a negative, but for many first-timers building a website, this is actually a much better alternative to what can sometimes be a bit of a complicated WordPress back-end.
  • Shopify – toting itself as the preferred CMS option for anyone wanting to build an online store, Shopify is purposeful, directed and won’t disappoint. The platform is secure and reliable and opens itself up quite well to a multitude of marketing techniques to drive business to the store.
  • Weebly – works well for small-scale entrepreneurs, helping them to build websites and even facilitate e-commerce. It’s a simple drag-and-drop platform that is inexpensive and intuitive. However, it lacks the community support of other platforms like WordPress.

So get experimenting and pick a platform. Once you’ve found what works for you, website building on your own is really about experimentation, trial and error and some late nights in the glow of a laptop screen.

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Online Marketing

5 Ways You Can Turn Your Instagram Account Into A Revenue-Generating Machine

Instagram is slowly transitioning into what will soon be a fully functioning ecommerce platform. Are you jumping in?

Michael C. Burke

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Instagram has earned a rep as the place to go if you want to see pretty images of flowers, quotes and sunsets. And, for the most part, ecommerce companies have shied away from investing a lot of time in the platform, because, let’s be honest, that clever GIF you posted last week probably won’t drive a lot of web traffic, or bring you a huge spike in sales.

But Instagram has kept innovating, adding new features that make life easier and its own platform more interactive for users. And the result has been that the application’s value proposition for businesses has become clear – something that’s readily apparent in the platform’s recent blog post extolling its new and expanded shopping features.

Back in March of this year, Instagram announced probably the biggest game-changer to date for ecommerce brands: shoppable posts. So, while Instagram was, and is, a place where you can go for your daily dose of inspiration or motivation, it is slowly transitioning into what will soon be a fully functioning ecommerce platform.

And the brands that adapt to this the most quickly may well be able to turn their ordinary Instagram account into a beautiful, highly creative revenue-generating machine.

With Instagram’s new shoppable media feature, eligible businesses now have the ability to tag products in their posts, and send users from their feeds to the add-to-cart section of a website with just three clicks. It’s also pretty easy to become eligible if you, as head of that eligible business:

  • Have the latest version of the Instagram app
  • First make sure you have a business profile on Instagram
  • Are an admin on a page or business manager account
  • Have a product catalog associated with a shop on Facebook
  • Sell physical goods and comply with Instagram’s merchant agreement and commerce policies.

With the amount of content that’s vying for our attention every day, increasing traffic to your site and acquiring new customers is not as simple as making your account shoppable. The truth is, you need to make sure you have the infrastructure in place before you even begin to tag and sell products on Instagram.

Related: How To Become An Instagram Millionaire

Here are my top five tips for success.

1.Your content needs to be great

Getting people to pay attention to your content on Instagram can be tough – and having mediocre content in 2018 just isn’t going to cut it. For this reason, it’s critical to hire a part time photographer/editor who can help you make your images look crisp, on brand, and, most importantly, professional. Start to think of your Instagram as the new “Shop Now” page on your website.

2. Your captions are awesome

The caption of an Instagram post is often an afterthought. Whether humour, sincerity, or education is your thing, make sure the copy that accompanies your imagery is authentic, engaging and on-brand. Using language that will resonate with your target audience only heightens the probability of its members liking, commenting, sharing in the DMs or even clicking on the tag to purchase your product. When it comes to combining shoppable posts with a witty caption, see how Liza Koshy does this.

hashtags

3. You’re using the best and most optimised hashtags

Researching the hashtags that your target customer is using on a daily basis will eventually pay huge dividends. It’s all about getting on that Instagram explore page and using the hashtags that your consumers love.

This also strengthens your chances of putting your posts right in front of your ideal audience. Use a mix of 20 to 30 hashtags per post and experiment to see which group of hashtags gives your posts optimum exposure. There are a ton of great apps out there, like Top Tags or Leetags, which tell you the hashtags that you should be using.

Related: 8 Tips To Attract Your First 250K Instagram Followers

4. You’ve made your posts shoppable

It’s finally time to tag your products and make your feed shoppable. Tagging your products will allow viewers to tap the image, then tap the description, which will bring them straight to the add to cart section on your website. Click here to read in detail how you can do this.

But be sure not to get carried away; it’s not a good idea to make every one of your posts on Instagram product-oriented. In our experience, a good percentage of shoppable posts is only about 40 to 50 percent. Have a look at some of the brands that are killing it when it comes to shoppable posts, such as Byta, and Nordstrom, and follow their lead.

5. You’ve begun engaging with posts under those hashtags

Now that you’ve done all the hard work – making your feed look clean, crisp and cohesive; writing some amazing, on-brand captions; using the best hashtags; and making all posts that have a product, shoppable – it’s time to begin engaging by liking images under the hashtags that your bread and butter customers use on a daily basis.

For instance, if you’re selling sneakers, identify four to five community hashtags that sneaker lovers use, such as #sneakerhead, #solecollector, #instashoes, #newkicks or #igsneakercommuity, and then like and comment on 100 to 200 images underneath these hashtags every day. This will draw the organic traffic to your account that is needed to turn your fresh new Instagram feed into a lead- and revenue-generating machine.

This article was originally posted here on Entrepreneur.com.

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Online Marketing

6 Steps To A Digital Strategy That Guarantees Results

Create your Brand Hero (Who exactly are you talking to?)

Chanelle Segerius-Bruce

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Digital Strategy

Your Brand Hero is often a mixture of some of your favourite past clients and could even be a version of you 3 to 5 years ago. Go deep and think about what they love to do, how they spend their time, what they passionately stand for and believe in, where they shop, what sort of holidays they like to take and what values are important to them.

Don’t worry about appealing to everyone, the more niche you can be the better. For example: “I help women with their health” vs. “I help new moms regain their energy through tailored exercise and nutrition”. In the second example, it’s crystal clear exactly who the programme is for.

Do market research. Send out a survey (without actually calling it a survey!) and ask them questions specifically around what their struggles or frustrations are. Ask them to select five ways that you propose to help them and see what they want. You can offer them a prize or a free value-packed download in return for completing the form. Keep it less than two minutes as people are time-poor these days.

Go one step further and select 5 to 10 people from the survey who filled it out in depth and jump on a call with them. Record it via Zoom and have it transcribed using Rev.com – now, you can use the actual words your potential used to describe their struggles into your upcoming marketing posts, email newsletters or sales copy.

1. Tell Stories

To cut through the 1000’s of marketing messages, your Brand Hero sees all day long online, you’ll need to use stories to connect in a genuine and authentic way. As the online market becomes more sophisticated people don’t respond to boring sales copy anymore. Injecting a story is crucial to creating a community around your brand.

People need to feel like they belong and that they know you intimately, especially if you have a personal brand but this can work for any company. Think about Richard Branson as head of Virgin. He blogs and shares his life via social media. He seems like an all-around nice guy who we love to follow and you’re probably interested when he launches a new product or service.

Humans learn through stories and find them easier to remember than a bunch of facts being thrown at them. Think about making your content shareable. Is what you’re creating and putting out into the online world worth a share? Would you share it? Would you be moved to buy from your own message?

“People don’t buy what you do, they buy why you do it” – Simon Sinek

Share your why. What’s the big why behind your brand and business? What’s driving you to do this? What’s important to you? What impact do you want to create in the world? Share that.

Related: How I Run An International Business From A Remote Beach Town In The Eastern Cape

2. Show behind the scenes, be real and human

A simple tactic to use for your digital strategy is to show behind the scenes of what it is you do. This can work across the board for many kinds of businesses and show the human side of your brand. Who’s doing the work? How’s your product being created? Where are your materials sourced from? Take people with you on a journey and let them see how it’s created.

If you’re a serviced-based business you can do the same. Instagram Stories, Facebook Live and Instagram lives would be perfect for this sort of thing. Once a week, create an hour by hour account of your day and give your audience a glimpse into your workday.

Be fascinating. Don’t spend all your time consuming content. Turn the tables and get into the mode of creating. Treat your business like a mini media company and always be thinking about what you can share.

Create before you consume!

3. Live video streaming

Live video streaming

Live video is by far the number one way to stand out from the crowd. Video will make up 82% of all internet traffic in 2021, according to forecasts released by Cisco. Get uncomfortable by doing the things not everyone’s willing to do. One of those is showing up and giving value on a platform like Facebook Live. Livestreams are great as you can interact with your audience, show your expertise and take Q&A directly from your potential customers.

From a practical point of view make sure you’re in flattering light (preferably natural light from a large window) or invest in some decent lights on a stand. Use a tripod. Get a Rode VideMic Me, a directional microphone for Apple iPhone and iPad so that your sound quality is good. Have your juicy topic ready and write out some bullet points on a whiteboard so you don’t lose track halfway through. Now 5, 4, 3, 2, 1 press that blue live button!

4. Grow your List with an opt-in freebie and give results ahead of time

It’s not enough to rely on social media platforms alone. With ever-changing algorithms and the fickle nature of human behaviour, putting your eggs in one basket could come back to bite you. You don’t own Facebook, Instagram, Twitter or Linkedin. Take Snapchat for example. When Instagram introduced Instagram Stories, and basically swiped the idea and format, Snapchat lost users in droves! Ensure that you build your email list as that’s a rather valuable asset for your business and if you decide to sell in future you’ll get a higher price if your database is substantial.

Create a valuable PDF, Video series or Mini-Course that people would be eager to hand their names and email addresses over to receive. Create a simple opt-in page or a pop-up on your website with the enticing freebie offer. Once people agree to hear from you, you can then follow up with a welcome sequence and email out your newsletter regularly from your chosen CRM (Customer Relationship Manager) such as Active Campaign, Drip or MailChimp.

Remember to share stories, behind the scenes and valuable content with your readers and don’t simply bombard them with sales offers.

5. Be consistent

Pick two social platforms to focus on in the beginning. Don’t feel as though you need to be on every single one. The most important thing to remember is consistency. Get really good at posting regular content on a consistent basis. Engage with your audience. Respond to direct messages and comments. Build a loyal audience before expanding out to other platforms.

You can use blog posts, like I do, as pieces of pillar content that can then be spread around social media and posted to many platforms. My readers know that every Monday I release a value-packed blog post that will help them move the needle forward in their business. This goes on Facebook, Instagram, Twitter, Linkedin, Medium and gets emailed out to my list via MailChimp.

Related: Creating Power Digital Campaigns

6. Use launches to sell new offerings

Everything mentioned above falls under regular, organic content. When you have a new product, service or program to put out into the world you’ll need to map out a launch plan. This will involve going live more often, posting more often, creating branded graphics for social media and putting some budget behind paid traffic. You can do this by boosting your Facebook lives for example or sending paid traffic to your opt-in freebie that you’ve created so that you build your following faster and have eager buys to launch to.

To keep up to date with Chanelle’s tips visit http://segeriusbrucecoaching.com/blog/

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