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Digital Marketing Helping SMEs Fight Above their Weight in the World of Business

Do you think Digitally for your small business? You should – Ethel Nyembe of Standard Bank gives her advice here.

Ethel Nyembe

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Digital-marketing

For most entrepreneurs and owners of small businesses, the realm of the internet, social media and digital marketing is a world that is the sole preserve of big businesses with deep pockets.

Nothing could be further from the truth however; digital marketing is for everyone, especially small businesses that have a product or service that is attractive to a customer base situated outside of their physical space.

Related: How to Put your Small Business in the Best Position to Get Credit from a Bank

The internet allows small businesses to tap into global knowledge and networks, and provides a major step towards guaranteeing the sustainability of businesses.

The internet also allows small businesses to tap into digital marketing opportunities which are an equal playing field for both small and big business to compete in.

The beauty of the digital market place is that people don’t have to know whether your business is a big or small business – or even where it is located.

Online customers will most likely measure the business on their product or service, the quality of their offering and the service experience they deliver.

Given that small businesses are often more responsive than large corporations, the chances of building a bigger, more faithful customer base of online customers is really good especially for efficient operators.

Small businesses should however ensure that their systems are equipped with the latest anti-virus and firewall software to prevent any security breaches.

Many concerns about the security of online payments have been solved, and millions of customers are moving across to the internet because of accessibility and convenience.

In addition, small businesses that want to make the transformation to a national and even international customer base should consider developing their website to meet industry quality norms, writing their own blog on their website so as to position themselves as leaders in their respective fields, researching suitable social media platforms for their companies and owning that space, and engaging customers using online marketing tools such as emails alerting customers of special offers.

Digital marketing really should be considered as an integral part of the everyday marketing arsenal that is available to small businesses.

Every time the business website is accessed by a potential customer, this is recorded and tracked providing the business owner with an account on how often their site is accessed and even which products are viewed the most.

Related: How to Fund your Small Business

As with any marketing plan, it is advisable to consider all the digital marketing options available and then opt for those that offer the most value to the business.

Small businesses should also consider their digital marketing strategy holistically, including identifying words that create search engine optimisation (SEO) for the company and its products.

It is also crucial that the digital marketing strategy is customer focused, and is easy for the end-user to navigate and to enjoy the experience. This may be the fine line on whether or not the business’ customer base stays or goes to the competition.

Ethel Nyembe has had a varied career ranging from Public Relations to Banking. Starting with a media career at the South African Broadcasting Corporation (SABC), Ethel wrapped up an eleven-year media career as the Deputy General Manager for Sales and Marketing for Sunday Times. 2004 marked Ethel’s introduction to a career in banking, where she began a six-year tenure at FNB. In the first quarter of 2010, she joined Standard Bank, where she is currently the Head of Small Enterprise, Retail Banking.

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Company Posts

The Future Of Fleet Management Is Now

TomTom Telematics

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Power up your fleet management and make even smarter business decisions with the new WEBFLEET. WEBFLEET is the award-winning Software-as-a-Service fleet management solution from TomTom Telematics, designed to provide you with the data needed to help your field operations become more efficient, more productive, safer and more profitable.

An improved interface and enhanced features mean WEBFLEET is now more powerful than ever before, and can be accessed anytime, anywhere on any screen. Find everything you need to help save on fuel, maintenance and administration costs, while delivering the quality service your customers demand.

It has already delivered proven results for customers across the globe and is powered by continuous innovation, meaning it is ready to grow with you and your organisation as goals and challenges change. Discover the future of fleet management now and help give your business an edge on the competition. Request a demo and find out more at telematics.tomtom.com/webfleet/landingpages/launching-the-new-webfleet.

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Company Posts

Take The Toll Out Of Tax

Remember that degree you’ve got in taxation? Of course you don’t, because you didn’t. Your job isn’t understanding tax code – that’s ours.

QuickBooks SA

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When you connect QuickBooks to your bank, credit cards and other accounts, your transactions are automatically imported for you, helping you ensure that come tax time, your books are balanced, and every rand is accounted for.

Once you find the right QuickBooks product for your business needs on your computer, downloading the QuickBooks companion app turns your phone’s camera into an instant receipt scanner. Snap, save and store tax deductible receipts with built-in receipt scanner. Simply take a photo of a receipt and QuickBooks will attach it to the expense in your books. Plus, the scanned receipt is saved as a digital file for documentation at tax time.

Not only does the QuickBooks app come with built-in receipt scanning to help you track and organise your expenses, it can enable you to run your business with the following features:

  • Automatically sort your expenses and save over 40 hours a month
  • Easily send invoices and payment reminders directly from your mobile device, anytime anywhere
  • Imports your transactions for you so you’ll spend only minutes reconciling your accounts at the end of the month
  • Create customised reports to get important insights specific to your business

Join over 5.6 million customers globally and find the QuickBooks plan that works for your small business on www.quickbooks.co.za. Save 30% on your subscription today! Terms and conditions apply.

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Cash Flow

Backing You With Smarter Tools

Manage income, track expenses and do more with the ultimate toolkit for your small business.

QuickBooks SA

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You work too hard to work this hard. The good news is that you don’t have to break your back or the bank to run a successful business. Managing your business is easier when you’re using smarter tools with QuickBooks.

Since its launch over 20 years ago, QuickBooks has aimed to power prosperity for small businesses and the self-employed with services that help you with income management, expense tracking and more, allowing you to focus on growing your passion.

The new “Backing You” campaign extends this commitment to support small business owners through the challenges of business ownership – with a little help from Danny DeVito.

“The importance of small business is personal to me. At a young age, I watched both my parents and my sister build their own business from the ground up and struggle to balance family obligations with growing their businesses,” says DeVito.

“When Intuit QuickBooks approached me for this campaign, I felt this was a way that I could give back to this very important industry, show them how to make their lives easier and make them laugh along the way too.”

QuickBooks gives you a set of business tools that’ll do all the hard work for you, making sure you get the time to do what really matters to you. “Because collecting receipts is so 80s, and who has time to chase payments?” says Danny.

Join over 5.6 million customers globally and find the QuickBooks plan that works for your small business on www.quickbooks.co.za. Save 30% on your subscription today! Terms and conditions apply.

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