Google “How to be happier” and, before you’re even finished typing, “How to be happier at work” is the first suggestion to pop up. Happiness at work is evidently on a lot of people’s minds, considering that search term’s popularity on Google, a company that just so happens to employ a chief happiness officer. (Check out his business card. He’s literally a “Jolly Good Fellow.”)
Why wouldn’t feeling happier at work be at the top of our collective consciousness? After all, most of us spend a third of our days working. Our time on the clock might as well be pleasant and fulfilling.
Related: The Pursuit Of Happiness
If it’s not, if you’re a sad, sullen downer of a worker – and your boss could very well be onto this – studies suggest that you’re significantly more likely to slack off and be less productive. On top of the emotional toll on your own well-being, your blues could also be a costly drain on your company’s bottom line and seriously bum-out those who work around you.
— Kim LachanceShandrow (@LaShandrow) May 26, 2016
On the upside, a growing body of data-based evidence suggests that being happier at work can make you more engaged, less likely to quit and better at collaborating, among many other benefits. Generally speaking, the happier you are, the better your brain works and the better you feel and perform at work, says Dr. Emiliana Simon-Thomas, a veteran neuroscientist and the science director of the UC Berkeley Greater Good Science Center.
“When workers are happier, they’re healthier and accomplish more,” she says. “They tend to enjoy their relationships at work and elsewhere. They work better on teams. They’re more well-liked by their co-workers and they’re more immune to burnout. So, if I’m an employer, helping them feel happier on my watch isn’t even a hard sell. Putting happiness where the vision and mission are, it’s a given.”
While earning her doctorate in brain cognition and behaviour at the university, she focused on how negative states such as fear and aversion influence thinking and decision-making. Now, she mainly studies happiness and the behaviours that bring the feel-good emotion about.
Simon-Thomas is also the co-creator and co-teacher of an eight-week EdX online course titled “The Science of Happiness.” I should mention, in the interest of full disclosure, that I’m currently enrolled in the free class.
Related: Happiness at Work
I spoke with her recently about her top five tips for being happier at work, for both employers and employees. Here they are:
1. Bring your personal baggage to work
“The professional culture norm has long been to leave your personal baggage at home. You come in. You do work. We don’t always know if our co-workers are parents. We don’t know if they are caring for others who demand a lot of their time and energy outside of work. We often don’t know much about our co-workers and what they’re personally going through.
“What researchers are realising is that the separation of professional and personal is a poor model. It minimises workers in a way that makes it more difficult for them to be happy, to feel valuable, connected, trusted and cared-for at work. It’s time to promote empathy in the workplace, to ask questions and feature opportunities for employees to share their real-life moments. A good starting place is to have off-site play days for your staff, when they can talk about who they really are, what they’re really about and where they really come from. Knowing that information about your co-workers, like if they’re in the midst of a challenging personal situation, which we all go through, can be helpful to understanding where the person is coming from. It promotes compassion and happiness, and it puts money in your company’s bank in terms of trust and social connections.”
Bottom line: Getting personal at the office increases co-worker trust and compassion.
2. Stop competing with co-workers. Work is a team sport
“Work is often framed as being something you earn. Maybe others think you were the lucky one who got a new position, or a raise, or maybe you’re the most qualified one. It’s very competitive and people get jealous and harbor resentment. Workplace competition is counter to cooperation, as it creates a sense of holding on to what’s yours and making sure nobody else intrudes upon your territory.
“In actuality, and empirically-speaking, that mentality is not as productive. It doesn’t lend itself to happiness, nor to the type of achievement that stems from the cooperation of your teammates.
Instead, break down departmental silos. Don’t act like rivals. Help each other. Create a culture of happiness, cooperation and an open idea – and resource-sharing environment. Make it the norm. People naturally work together much better when they’re not pitted against each other.”
Bottom line: Teamwork makes the dream work.
Related: Work Smarter Says Matsi Modise
3. Take a breather and pause when things get hot
“Taking a deep breath as often as you can at work, or having some kind of extra awareness of what’s going on in your own psychological milieu, is so important. Engaging in mindful habits, like breathing deeply before meetings or on break or whenever you can fit it in, can reduce the toxic rumination and racing thoughts that often lead to stress and anxiety – the things that ultimately take our minds off of work and render us less productive.
“Focus on your breath when you’re in a moment of reactivity, when you’re tempted to perhaps yell at someone about something they did that irritates you. Notice the urge, get curious about it, feel the joy of letting go and repeat.
“Instead of being like, ‘Oh, no, I’m not going to scream at that person!’ and then avoiding that feeling and replacing it with something else, perhaps panic, work on your awareness and breathe through it. You don’t have to in a way that is so heavy-handed that you meditate right then and there. Just take that inhale and breathe it out slowly and notice where your urges are. If you have the urge to lash out, consider the possibilities. You probably won’t feel better after and lashing out won’t work at work. Breathing will.”
Bottom line: Stop, think and breathe in the heat of the moment.
4. Express gratitude for the people you work with
“Gratitude has been proven to present a huge opportunity for increasing happiness. There are lots of opportunities at work to be grateful for the people you work with. It’s up to you to show it, to vocally, explicitly express gratitude to the co-workers and teammates that make your livelihood, progress and daily efforts possible.
“Expressing thanks and showing you’re grateful for them brings about a deep, mutual sense of belonging and cohesion. It also creates empathy and trust in the workplace, which is essential to accomplishing collective work goals together. The giver and the receiver will feel a sense of purpose, a sense of camaraderie and like they matter in the bigger scheme of the enterprise.
“This one especially applies to bosses, who often feel, ‘I don’t have to thank my employees because I’m paying them.’ Thank each other, no matter where you are on the organisational chart. It goes a long way, starting at the top, where leaders can model gratitude, and not with employee-of-the-month programs that can cause animosity. It could be as simple as taking a few seconds to pop your head into someone’s office and saying thank you to them for expending their life-energy to make your business successful.”
5. Play nice with your co-workers and show mutual respect
“Just be nice, as simple it sounds. It’s one of the most measurably effective things you can do to easily and immediately increase happiness at work. Researchers saw this in a recent nursing industry organisational trust study and intervention. The nurses who took part were burning out and unhappy.
“To the surprise of the researchers, the nurses weren’t burning out because of the long hours and pay and compensation issues. What was really heard loud and clear: There was a culture of incivility that everyone was grappling with – a habit and culture of being unkind, competitive, snarky and hostile to each other. In working through those systemic causes of unhappiness, and learning to be simply nice to each other, the nurses were eventually able to come to a place of well-being.”
Bottom line: Be kind, don’t be cutthroat and lay off the snark.
This article was originally posted here on Entrepreneur.com.
Don’t Victimise Your Mind: The 6 Keys To Develop Yourself And Your Business
This writing offers six keys to self and business development.
“Plan your work and work your plan” – Ann-Marie Heidingsfelder
Considering the plethora of permutations within the self and business development fields it is truly hard to develop yourself and your business. The good news; however, is that it is possible for all to achieve fulfilment and sustainable business success should we consciously choose to and act on our choice with a mountain of good old-fashioned ‘grit’ to underpin our efforts.
This writing offers six keys to self and business development:
1. Find your purpose
It is highly probable that a number of readers might roll their eyes when they read again that they have to find their purpose and brand such a suggestion as cliché. Well the thing with clichés are that they are mostly true but they require investigation and reflection beyond surface judgements and thoughts in order to have true practical meaning in your life.
Finding your purpose for yourself personally and for your business means that you attach a lot of positive and transformative meaning to what you are doing. This meaning transcends yourself and adds value to society. Having sincere purpose is a source of inspiration and can get you through severe challenging times.
2. ‘Stack’ your inspirations
I prefer the term inspiration over the use of the word motivation. Motivation is as fickle as your will power and is finite. True inspiration mainly fuelled by a strong and enduring sense of purpose has the power to help you overcome the most challenging circumstances.
For the purposes of enduring success and fulfilment you need to connect the dots between whatever inspires you which will create a powerful and symbiotic effect that will give more meaning, confidence and improved results to what you are doing.
In practical terms this means to:
- Listen to music daily if music inspires you.
- Workout daily if well-being is a source of inspiration to you.
- Read the work of others daily if knowledge inspires you.
- Sing in the shower if your own singing inspires you.
- Meditate daily if seeking within for answers inspires you.
- Sleep deeply and at least six to eight hours if deep rest inspires you.
- Look at images of great works of art if art inspires you.
- Daily look at your written Vision and goals.
- If dancing inspires you dance every day.
The above are just a few examples of what might inspire you. You need to ‘stack as many inspirations’ as possible in one day in order to experience a great day.
3. Unlearn the victim mentality
The victim mentality presupposes an inclination towards a life of excuses and justifications however valid or invalid they appear to be. Several ancient teachers have taught us to look deeper into our own trials and tribulations and shift the paradigm of suffering them to honestly learn from them and become stronger as a result:
“I take pleasure in my infirmities” – St Paul
“The wound is where the light seeps in” – Jalal ud din Rumi
Reflect on the challenges in your life purely from a learning perspective and stop assigning blame to others or even yourself. Changed behaviour is the only true apology. Past guilt and less than desirable past results can weigh us down within a state of fear and anxiety within the present moment.
Direct your energy towards actionable solutions to challenges as opposed to diluting your finite energy reserves by overthinking on past negativity.
4. Unlearn the desire to always be right
Do not get stuck in the perpetual cycle of frustration caused by you thinking that everybody thinks or should think like you. Yes, you are mostly right but only within the realms of your own perspective.
Be open to other alternatives, truly listen to opinions and learn from others. Instead of holding on to an opposing view for the sake of defending your ego and the desire to be right attempt to ‘connect the dots’ between opposing philosophies and find the common ground between them. This attitude builds relationships and slowly but surely builds bridges between enemies.
5. Unlearn your need to ‘do something in order to get something in order to be something’
For most an expectation is to do well at school, then university, find a great job and build a family. All of this has to be done to truly be someone in society. A key and paradigm shifting realisation for me in life was that ‘you don’t get what you want but what you are’ – This means that you attract both your empowering beliefs and your limitations of who you are to yourself not what you want.
Therefore if you want more love in your life, first be more loving. If you want more money first truly develop an abundance mentality and not only pay lip service to the idea of abundance.
6. Take swift and confident action, daily
Procrastination is the top enemy to success. Overthinking leads to more anxiety. Yes think but do it rapidly and effectively by asking and answering key questions such as:
- Will this serve my purpose?
- Will this be worth it?
- What are the potential risks and what can I immediately do to counter act them?
- Does this resonate with me and does it align with my values and mission?
- How can I build capacity for this?
If I am unsure I should immediately take action on quickly finding out more and then execute. Procrastination reduces productivity by a great deal and builds your level of anxiety.
How To Leverage Your Skills To Start A Side Business
Start a service-based business with knowledge you have acquired over the years.
According to the Global Entrepreneurship Monitor 2016 report, more than 25 million Americans have initiated entrepreneurial ventures. Being an entrepreneur is synonymous with being a risk taker, and one of the best ways to minimise this risk is by starting on the side, from home. In fact, according to the same report, more than half of U.S. entrepreneurs start and operate their businesses from home.
Many aspiring entrepreneurs fail to start a business due to lack of funds and business knowledge. The truth is, in most cases, none of that is required. Entrepreneurs get rewarded for solving people’s problems exactly the way employees get paid for their services. Starting a business is about creating value by solving problems and addressing needs, therefore, capturing an opportunity to serve others and getting compensated for your work is entrepreneurship in its purest form.
Especially for service-based businesses, this does not require a website, marketing campaign, business plan, round of investment funding or any other assets but your existing skills, knowledge and a laptop.
In my experience mentoring entrepreneurs with different backgrounds and visions, I found that most aspiring entrepreneurs worry too much about their 100th customer when they haven’t even acquired their first. Most entrepreneurs worry about growth stages before building a foundation.
This article shares three simple steps to help you clear your thoughts and focus only on the activities that matter in the beginning of a business venture.
1. Define your service
The key is to stick to your area of expertise. While you may have plans to start a thriving business with many products, services and customer segments, thinking too big too soon will have failing consequences. The challenges entrepreneurs face trying to run before they walk is overwhelming, and this causes failure.
What is it that you do today? This will be your service. If you were hired to do a job, chances are you are good at what you do. If you are a social media marketer, other companies need your services and consulting. The same applies to project managers, designers, programmers, teachers, engineers, researchers, assistants, scientists, coaches, speakers, etc.
Grab a piece of paper and write down your solution – “I offer X.” Before defining your ideal customer, start by writing down your service. It’s fine if your solution is as general as, “I offer social media, consulting, accounting or research services.”
Defining your ideal customer in the next step will help you become more specific and targeted.
2. Define your ideal customer
Service providers are often challenged with the ideal customer definition. This is understandable because virtually speaking, using some of the services mentioned earlier, many companies of different sizes need project management, design, programming, teaching and coaching services. Focusing on the ideal customer doesn’t just save time and money in finding and serving the customer but more importantly, it helps in the outcome of your contribution and your results. An ideal customer is “ideal” because you know how to help them get results. They need people like you.
The ideal customer definition process starts exactly like service definition. Start with the company that trusted you to do a job — your existing or previous employer. Chances are, many similar companies need your help and expertise. You may want to avoid serving your employer’s competitors, however, using them and their needs as a benchmark will quickly help you identify similar companies in different categories or industries.
No matter how competitive your space is, the barriers to acquiring the first customers will still be much lower than learning a new skill to serve customers in less competitive industries. Stick to your background. Especially in the beginning, focus on customer segments with the least players. The bigger the company, the longer the sales cycle. In this case, even if your experience is in helping Fortune 500 companies scale, you may want to focus on smaller companies with similar profiles and help them grow as big as your current or previous employers.
Your value proposition combines service and ideal customer definition. I help [ideal customer] with [your service], and I do it differently or uniquely by [how are you different].
For example, I help professionals leverage their skills to launch service-based businesses by providing them with a clear roadmap to paying customers, and I do it uniquely through a tested and proven framework that aims to minimise costs and reduce time to acquisition while bringing clarity and trust in the entrepreneur’s journey.
3. Define your acquisition channel
This step is simply about connecting the first two steps. In other words, how do you convey your service to your ideal customer? Use this as a rule of thumb. Your first customers are hand picked. Yes, social media, SEO, funnels, affiliate marketing and all other marketing strategies can help, but you must get your hands dirty to close your first customers quickly.
When you start and don’t have proof or case studies, people will invest in you, therefore, presenting and selling yourself is your best bet. From experience, here are the two best channels to accomplish this goal.
- Cold emailing, including using the power and network of LinkedIn. Drafting a personalised email or message that goes directly to your potential customer’s inbox is one of the best ways to grab their attention, especially when you are addressing businesses. Keep your message short, mention an interesting fact about their industry, comment on one of their recent posts or accomplishments, and present your services and how it can help them drive results.
- In-person events, especially smaller conferences, meet-ups or social events. Defining your acquisition channels is essentially about finding a way to signal your availability to your ideal customer. Local and national events are a great way to build personal relationships that can soon turn into business partnerships. Spend time developing and nurturing relationships and the rest will follow naturally.
Finally, and above all, the world needs your skills and expertise, and people are ready to compensate you for your contribution. We are all entrepreneurs in one way or another. Entrepreneurship is about creating value through solutions. You do that already, so it’s about time you capture other opportunities on the side or full-time.
This article was originally posted here on Entrepreneur.com.
5 Healthy Habits Businesses Should Adopt In 2019
Here are five beneficial habits your business should adopt in 2019.
When we think of adopting healthy habits, we usually think in terms of our bodies or our personal lives. But as an entrepreneur, shouldn’t you be adopting healthy habits for your business too? After all, like our bodies, businesses perform better – and are better able to withstand the occasional storm – when they’re functioning at an optimal level. So how does the concept of “health” translate in a small business context? Here are five beneficial habits your business should adopt in 2019:
1. Streamline your cash flow
You can have all the impressive clients you want, but if they’re not paying you on time (or at all), your cash flow will suffer – making it very hard for your business to function. Similarly, if you don’t strategically keep money in your business (for example by only paying bills when you need to), you can also run into trouble. Since cash flow is so important to a healthy business, take a high-level view of the money that’s coming in and the funds going out on a regular basis. Then, make sure that the two work in tandem, so that your bottom line stays as stable as possible.
2. Apply the KonMari method
Author and organising consultant Marie Kondo has exploded in popularity in recent years, and her 2011 book, “The Life-Changing Magic of Tidying Up” has been published in 30 countries. In a nutshell, the KonMari method is all about keeping only those things that spark joy in your life – whether it’s clothes, books or furniture. The result, Kondo believes, is a happier, calmer, more contented life.
You could apply this principle to business too. For example, which clients are more trouble than they’re worth – and conversely, which ones give you joy that you could find more ways to work with? Or, what services does your business provide that your heart’s really not into – and which ones are you passionate about? This mindset could apply to almost any business context, from a branding refresh to streamlining your service offering, or even just clearing the clutter from your office.
3. Use tech to get organised
Admin tasks can often be overlooked in a small business, because employees are typically wearing so many different hats: they’re salespeople, account managers, the HR department and more. But if you let the admin slip, your business can suffer, and this can spill over into your dealings with customers. Luckily these days, there’s lots of tech available to help you with almost every aspect of business administration, from invoicing and budgeting, to timesheets and project management. Most of these are available at a minimal cost (or even free), so they don’t require a huge outlay. Making this small investment can pay for itself many times over in helping your business run more smoothly.
4. Get the pipeline rolling
The key to keeping your business healthy is to keep the momentum going, which means keeping the flow of new customers. Even if you’re in a comfortable position right now, you never know what’s around the corner in terms of your industry, new competitors or the economy in general. That’s why it’s important to keep stoking your sales pipeline by looking for new leads all the time. Be proactive: go to networking events, ask to be introduced to companies you want to work with, or even just try and upsell to existing clients.
5. Keep your people healthy
When it comes to the health of yourself and your employees, the personal and business worlds definitely merge. After all, if you or your employees are constantly sick, they can’t be giving their best to your business. Several medical schemes, such as Fedhealth, have a medical aid offering specifically for corporates and their employees. Besides helping to lower absentee rates and improve productivity, you’ll also boost employee morale by the improved benefits you’re offering.
By adopting just a few healthy habits within your business, you’ll make sure that in the long run, it’s as successful as it can be. It works the other way too: A successful business will have a positive impact on you as the business owner – you’ll enjoy going to work and be happier in general, which will go a long way to keeping you healthy too.