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5 Tricks To Remember Anybody’s Name

Tips on remembering people’s names.

Jacqueline Whitmore

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What’s in a name? A lot, it turns out – particularly when it comes to garnering new business contacts.

When you remember somebody’s name – even after meeting them just briefly – it sends the message that the interaction was important to you. Perhaps no other skill can make others feel as valued, or open as many doors to new connections.

While some people possess a gift for remembering names, for others, it’s more of a learned skill. But every new introduction is an opportunity to practice recognising faces, and, as you improve, others will begin to perceive you as a valuable connector in business and in life.

Use the strategies below to practice – and make it a point to challenge yourself at networking events.

My advice? Start slowly, and then increase your repertoire with each new introduction:

1. Repeat names throughout the exchange.

Repetition helps your brain form the connections necessary to retain information. As soon as you’re introduced, say, “It’s lovely to meet you, Jane.” Refer to the person by name upon greeting and then repeat it again in parting.

2. Make mental associations.

Make a visual connection with a person’s name to something memorable in your world – the more outlandish, the better.

For example, if you meet someone named Jay who happens to be a music producer, visualise a blue jay at a mixing board. The humourous image will imprint his name and career onto your memory.

3. Study names in print.

Use your eyes as well as your ears. When someone wears a nametag, for instance, look at the nametag as well as the face to create an association. As soon as you receive a business card, glance at the name and say, “Thank you, John.”

4. Ask for clarification with difficult names.

If a new acquaintance has a name that is difficult to pronounce or happens to mumble their introduction, simply ask him or her to repeat it. Then say it again yourself for verification. In addition to gaining clarity, the extra effort will speak to your attention to detail.

5. If you forget a name, address it head on.

If you absolutely can’t remember a name, try to offer any information you can remember, such as where the two of you may have met. Alternatively, if you shake hands and introduce yourself, your contact will most likely follow suit.

If you think you know someone’s name, but are unsure, venture a guess: “Bill, right?” Or you could simply apologise and say, “I’m sorry, I’m a little forgetful at the moment. Please remind me of your name.” Don’t worry, it happens to everyone.

 

Jacqueline Whitmore is an etiquette coach and founder of The Protocol School of Palm Beach. She is also the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).

Self Development

5 Inspiring Quotes From Madiba To Stir You Into Action On Mandela Day

In honour of Mandela Day, here are 5 of Nelson Mandela’s most inspiring quotes.

Casandra Visser

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Bouncing Back

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“Do not judge me by my successes, judge me by how many times I fell down and got back up again.”

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Self Development

25 Bad Words That Make Other People Feel Inferior

If the harshest thing you have to say about someone is partly true, say the other part.

John Rampton

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word-choice

Did you know that in every language, there are more negative words than positive ones? It seems we need lots of words to describe our negative feelings, but we’re content with a handful of positive ones.

For instance, researchers have found that most cultures have words for seven basic emotions: Joy, fear, anger, sadness, disgust, shame and guilt.

That’s one positive emotion, and six negative

It’s no wonder so many of us have a hard time keeping our negative comments in check. Over the past six months I’ve been working on the verbal language that I’ve been using that I don’t even realize hurts others and in some cases makes them feel inferior. I even noticed that I’ve used a couple on my personal and business website. This is a “no-no” that I needed to fix.

This post will list 25 negative words you should avoid…so that you stop hurting, belittling and intimidating those around you!

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Self Development

How To Control What You Can And Influence What You Can’t In Your Life

Every day you need to get up and face numerous challenges. Here’s how you can keep your head in the game — even when all you want to do is quit.

Erik Kruger

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resilience

On Monday you wake up ready to take on the world. You’re focused, determined and business is doing well. Tuesday feels like you’re invincible and things could not be going any better. Wednesday, your world collapses. You doubt your ability to deliver to your clients. You wonder whether you should still pursue the same business. You think that quitting at this stage is easier than dealing with the ups and downs of entrepreneurship. And you are dramatically reminded that entrepreneurship is hard.

Mix in human nature and it becomes borderline insanity to try and build a business. And yet, the reward is worth it. I therefore want to share three strategies that might help you cope with this tough but deeply rewarding pursuit.

Influence and control

Most of the things in business and life are out of our control. You cannot control how other people react to your service or product. You cannot control how your employees will show up. You cannot control how the market will react and how that will affect your business.

Related: How You Can Do Big Things

This makes it very important to control what you can and then influence the rest to the best of your ability.

So, what can you control? You can control your actions, reactions and perceptions of the challenges you face. Meaning essentially, that you can control yourself and your efforts.

Do this with excellence and you will automatically influence the people around you and the situations you find yourself in.

Override your moods

If we only did the hard work when we felt like it, we would hardly get anything done. Our moods fluctuate like the tides of the ocean. Not because we are temperamental but because the external world has a profound impact on us.

When you wake up to news that the economy is in recession, it has the potential to plant seeds of doubt in your mind. When you receive an email from a disgruntled customer complaining about your service, it has the potential to ruin your day.

The fact is that you can receive a hundred testimonials singing your praise, but you will obsess and become despondent over that one negative comment.

This means that we have to move beyond our emotions. Sure, they are important in the decision-making process and for fostering meaningful relationships. But you cannot allow them to dictate when you will do work.

In other words, work hard, irrespective of your moods, especially on the days when you don’t feel like it.

Create a calibration practice

One of the best ways to deal with this rollercoaster effect is to create a daily calibration practice. I am a big fan of any action taken on a daily basis. Not only because of the accumulation effect that occurs over time, but also because it keeps you focused.

So, what does a daily calibration practice look like?

It differs for everyone. It could range from meditation to a vision board to journaling to listening to a specific playlist of songs. My suggestion is that you give journaling a go.

Because it’s sometimes difficult to start a new calibration practice, I have included my journaling template for you.

It’s called ‘J1G’ (pronounced as jig). I use Evernote or a notebook from HumanWrites for journaling purposes.

J: Journal

For the first few minutes, simply allow your hand to run across the paper. The idea is for you to dump as many of your thoughts onto the paper as possible.

Some questions you can answer in this section are:

  • What am I currently excited about?
  • What am I currently worried about?
  • Where am I currently winning?
  • What can I learn from what happened yesterday?

1: The one thing that you want to get done today

In this time, I usually have a look at my to-do list and decide which one action I want to get done today. Write it down and then expand on why it is the most important action. How will it move you or your business forward?

Related: Better Thinking For A Better World

G: Gratitude

In the last section, you simply write down three things that you are grateful for. Trust me, this is an important daily practice, but even more so on the days when you feel as if life is beating you down.

When you focus on the things that you are grateful for, you crowd out fear and shift your state of mind to a more positive and productive one.

The punch line

If you can stick to the three ideas I outlined above, I guarantee you will develop more resilience and perseverance. You are an entrepreneur because you chose to be one. Do not allow life to impose its will on you. I have no doubt that you will be better off because of all the challenges you face. Not in spite of them.

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