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Self Development

It’s My Job And I’ll Cry If I Want To: The Case For Showing Emotions In The Workplace

Allowing workers to show their true selves has its benefits.

Amanda Slavin

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In a society that values strength, independence and self-reliance above all else, why express yourself? Why go out on a limb to reveal anything other than the highlight reel you post on social media in any situation, let alone in the setting where it could cost you the most: At work?

As it turns out, it could pay off in a big way.

Corporate robots are a dying breed

In today’s professional landscape, people want to bring their whole selves to work, even if doing so would break from the norms of “professionalism.” Millennials want work-life integration, not just work-life balance, meaning they’re not going to leave their emotions at home and send a cold, feeling-less, in-control-at-all-times automaton to the office in their place.

The insane precedent we’ve set for employees to remove so much of themselves from their professional lives is not only unhealthy for individuals; it’s also costing their employers in huge ways, even cutting enormous chunks out of corporate bottom lines.

By creating a workplace that does not allow people to share who they are, employers are essentially ensuring widespread workforce disengagement and high turnover.

I have a (somewhat) radial recommendation to overcome this massive issue: Cry at work.

Related: How to Harness Your Emotions

So, you want my employees to be crying – in the office?

Yes and no. In a perfect world, your employees would be perfectly balanced in their workloads and satisfied in their roles. They would never feel overwhelmed or dejected, and the need for showing negative emotions in the office wouldn’t exist.

We all know that’s not the world we live in. With the insanely fast pace of business these days, it’s likely that your team is going to feel frustration, anger, sadness and a whole host of other unpleasant emotions in the office.

I firmly believe that allowing, and even encouraging them to process these feelings outwardly is essential to having a successful business.

Here’s a personal example so you can see that it’s not as scary as it seems

One experience during last year’s holiday “break” led me to the brink of exhaustion. My team and I thought most people would be offline, but instead, our clients were in need of assistance, and I ended up picking up a heavy load because we hadn’t planned accordingly. I was working until the late hours every night during a week I had planned to spend with my family, and I was frustrated. This was directly impacting my health, and I was putting my professional success in front of my own personal and physical health.

After the holiday, during our weekly check-in, I expressed this frustration with the entire team. I cried during this call, explaining that I had felt really alone and like I could not really depend on anyone. I empathized that I knew everyone worked so unbelievably hard and that we all needed this break, but ultimately we hadn’t set ourselves up for success. We had to work harder and smarter so that we could truly take a well-deserved break and be present with our loved ones and ourselves.

The team responded immediately, and not only understood my perspective, but jumped into shape to do the work. In the end, we were able to satisfy our clients’ needs and set aside a time of rest for all of us, including myself.

Sometimes tears are the most productive solution, because they show your humanity and rally your colleagues to support you.

Related: 10 Ways Smart People Stay Calm

OK, I get the picture; now what do I do?

encouraging-emotional-expression

There are so many strategies you can try to create an expressive, engaged workplace in which everyone can show how they really feel, but the ones I recommend starting with are:

1. Encourage expression

Create an environment where people can openly share their emotions, whether that’s an all-team happy hour when a new client is won, or encouraging employees to vent their frustration on a tough day. Sometimes, this even means encouraging crying in the office.

2001 study by Vanessa Urch Druskat and Steve B Wolff found that teams who score high on tests for emotional intelligence (or emotional quotient, EQ) perform markedly better than those who score poorly. “Our research shows that, just like individuals, the most effective teams are emotionally intelligent ones.”

And they aren’t the only ones preaching the EQ gospel. Their findings have been replicated by hundreds of workplace and emotional researchers and published in dozens of peer-reviewed journals.

One of the most effective strategies that my company, CatalystCreativ, has used to help businesses create a more empathetic and expressive culture is teaching ways to foster traditionally “feminine” traits above more “masculine” ones. By valuing and expressing traits such as receptivity, surrender, vulnerability and tenderness, employees of all genders show higher rates of engagement and job satisfaction, and companies themselves perform better.

Think your male managers won’t go for it? That would objectively be a bad choice. A 2011 study conducted at Stanford examined feminine and masculine traits in male and female employees, and compared these traits to their rates of promotion compared to their peers. The results were surprising: “Feminine” men got two times the promotions of their traditionally masculine peers.

Those workers able to blend feminine and masculine traits in the workplace tend to excel beyond their peers, and companies that encourage this expression among all employees will reap the financial rewards.

2. Reduce stress

Although all workplaces today are somewhat stress-inducing, those that discourage emotional expression are particularly problematic.

By not crying and sharing emotions, employees are bottling in stress. I could site literally thousands of sources explaining that stress is horrible for health, and everyone is now aware of its awful effects, which extend to harming work productivity.

Professor Roger Baker, a clinical psychologist and professor at Bournemouth University in the U.K., claims that “crying is the transformation of distress into something tangible, and that the process itself helps to reduce the feeling of trauma.” And he’s not the only one who feels this way.

William Frey, a biochemist at St Paul-Ramsey Medical Center, found that tears contain the stress hormones prolactin and adrenocorticotropic hormone, meaning that crying literally flushes stress-causing chemicals out of the body.

If you’re still unconvinced about allowing, and even encouraging, your employees to cry in the workplace, consider this: Stress costs U.S. companies $300 billion per year, due to health care and missed work days alone. And while eliminating all stress is impossible, allowing employees to process and express it is the only way to reduce its negative effects on your business.

So, if you’re reading this as an employee, go big. I encourage you to show up to work as your whole self every day. If you’re an organisational leader, I hope you recognise the absolute necessity of creating a more open workplace for your employees. One in which they can celebrate, laugh, talk about their real selves and yes, even cry.

This article was originally posted here on Entrepreneur.com.

Amanda Slavin is the CEO of CatalystCreativ, a creative agency that empowers brand success by forging deep audience engagement. Slavin’s work has merited Cannes Lion Awards, and the business of such clients as Google, the New York City Ballet, the NFL Raiders and more.

Self Development

Fear As Foe And Friend: How To Master This Important Relationship

Our beliefs direct our behaviour and decision making. To conquer you fears, face them.

Erik Kruger

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There is a story that I love. It goes something like this: A long time ago a man was sitting in a bar in Damascus having a beer. As he finished his last sip he looked over to the corner and staring back at him was Death. The man froze. It was widely known that the day you see death is the day you die.

A few seconds later the man regained composure and ran out of the bar. Without looking back he jumped on a horse and rode as quickly and as far away as he could. Later that day he arrived in a town called Samarra.

The man checked into a motel, rushed up to his room, locked the door, and as he turned around, sitting in the corner was Death. Noting the man’s surprise, Death said to him, “You think that you’re surprised? Just imagine how surprised I was this morning when I saw you in the bar in Damascus knowing that I had an appointment with you here, tonight, in Samarra.”

This is a story about the inevitability of death. No matter how hard we try, it’s the fate that we cannot escape. However, that’s not the focus of this article.

Facing your fears

Instead, consider the way the man reacted to death. More specifically, how he reacted to fear. That’s something I’m sure you can relate to.

The life of an entrepreneur is filled with fear. The fear of failure, the fear of losing it all, the fear of judgement, the fear of rejection, the list goes on. We can never eliminate these fears. Trust me, I’ve worked with the best and they still struggle with many of these fears. The thing about entrepreneurs at the top of their game is that they are better at dealing with fear.

Related: 8 TED Talks To Help You Overcome Your Fear Of Failure

Imagine if instead of running away, the man in our story decided to embrace his fear. Imagine he calmly (while shaking inside) walked over to death and asked him why he was staring at him. Death might have told him about their inevitable appointment. The man could have left the bar to get his affairs in order. He could have had a final meal with family and friends. He could have gone for a last swim in the ocean. And then, when the time was right, met death as an old friend.

Does that not sound like a much better approach than to run away and hide? But how you can embrace fear? The answer to that is simple but by no means easy. Dealing with fear is all about the context and meaning we assign to it.

Unpacking context

When you’re working in your office, how scared are you of being bitten by a shark? Fear is very much dependent on the context. In many instances we have (some) control over context.

So, how can you control your context or environment? What can you do to actively decrease the fear becoming manifested? Fear of public speaking? Control the context by preparing well, getting coaching, dressing well, being ready. Fear of rejection? Control the context by understanding your prospect well, being prepared, showing up early so that you aren’t rushed, being friendly and welcoming.

Finding meaning

This is always one of my favourite areas to play in as coach. It has to do with the meaning we assign to situations in our lives. More simply put, the beliefs that we have and how they direct our behaviour and decision-making.

Back to our shark example, and this time you find yourself in the ocean. How worried are you now about a shark attack? Much more. However, next to you is a shark expert frolicking around. Happy as can be. How worried is he about the shark attack? Not at all. Why? Because he understands shark behaviour, he knows the statistics and miniscule chances of a shark attack occurring. Same context, different beliefs, resulting in different levels of fear.

This means that another way of dealing with fear is to examine the belief you have that creates the fear. Perhaps it’s an outdated or untested belief. The only way you will know is by looking at it.

Through the fear

Fear is a dark passenger. Ready to tell you stories of doom and gloom. Ready to make you forget about the big dreams that you have. But it does not have to be. You journey. Your rules.

Learn to master your feelings and the approach that you take towards the challenges and risks in your life, and you will not only feel lighter, but able to embrace fear as an old friend without becoming consumed by it.

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Self Development

Peak Performance: Multiply Personal And Team Business Performance

Anyone can be a ‘Peak Performer’ and that includes you!

Dirk Coetsee

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‘Continuous improvement is better than delayed perfection‘ – Mark Twain

As a Peak Performance coach my purpose is to make others successful, fulfilled and happy

The universal Principles of Peak Performance applies to Entrepreneurs, career orientated individuals, business teams, sports teams and individual performers such as public speakers and musicians.

Do you want to learn how to multiply your performance as an entrepreneur, career orientated individual, musician, public speaker, or sportsperson and reach the peak of your industry or sport? If you answered yes to the aforementioned question, then this article is meant for you.

The outputs of ‘Peak Performance’ coaching varies due to its universal application but includes multiplying profits and productivity, drastically increase team performance in business or in sport , and dramatically improve your performance as an artist, musician, or individual sports person.

A Peak Performance is described by psychologydictionary.org as:

“A performance at the best level of a person’s physical and cognitive abilities’

  • Which leads me to the ancient Chinese philosophical concept of ‘wu-wei’ meaning ‘effortless-effort’. It is truly awe inspiring to bare witness to an entrepreneur or athlete delivering a supreme performance with joy emanating from their being as proof of them being in a ‘peak mental state’.

‘Peak performance is not only about achieving a wonderful result it is also about experiencing the joy bubbling from your heart as you let go of all your fears , doubts and procrastination and just enjoy the moment as a soulful experience’.

Related: Peak Performance: How Do I Build A Culture Of Sustainable Growth?

Those entrepreneurs or performers that have not released the peer pressure, doubts and fears that circumvent their thinking and feelings place limitations on the fulfilment , happiness and joy that they could have experienced should they have let go of all ‘mental baggage’ that they carry. One of the keys to unlock your potential is to leave your past baggage behind as you go through the door of positive change and development.

This article will highlight three prominent barriers to your ultimate ‘Peak Performance’ yet will reveal three key principles that when consistently applied will empower you towards unleashing your potential and become a ‘Peak Performer’ in any area of your life.

1. Barrier to Peak Performance: Limiting beliefs

When you entertain such limiting beliefs as ‘I am not worthy’, ‘I do not possess the resources to succeed’, ‘I am not intelligent enough’, it will limit your performance within any area of your life within which you entertain those beliefs.

Some top sport performers believe that only the seriously talented can be at the top and that talent means you do not have to work hard. For sure it is possible to reach the top based on superior talent alone but you will not be a sustainable success. Those with the potent combination of talent, mental strength and the willing ness to work hard will eventually catch up and dramatically outperform those with the limiting belief that my talent alone is enough.

2. Barrier to Peak Performance: Procrastination

If you are a serial procrastinator as an entrepreneur by the time you have actually executed a decision the ‘Peak Performer’ has already executed, failed and corrected his/her mistakes several times and is outperforming you.

3. Barrier to Peak Performance: Perfectionism

“Continuous improvement is better than delayed perfection” – Mark Twain

Perfectionists often suffer from a fixed mind-set which is revealed thoroughly when the face glaring imperfections. This fixed mind-set dictates that perfectionists will rather walk away from the situation than aim to continuously improve which is a key driver to Peak performance. It is perfectly ok to fail as long as you apply the learnings of the failure and grow.

Be open to the fact that more often than not you are going to face imperfect conditions and timing in business, bad weather and facility conditions in sport, and ups and downs in any career.  The discipline and willingness to continuously work hard even for small improvements removes the focus on perfectionism to learning and growing continuously.

The above three barriers to ‘Peak Performance’ are very prominent ones but not the only ones that you will have to break through on your journey towards being a ‘Peak Performer’.

When you google who was the mentor of Nelson Mandela Oliver Tambo’s’ name will pop up. Tony Robbins had a mentor. Ray Dalio has been coached by Tony Robbins in return. And that brings the good news – you can be coached or mentored to break through the barriers that limits your performance.

Related: The Anatomy Of Peak Performance

The key questions here are:

“Are you coachable?” and “Do you want success and happiness badly enough?”

1. Empowering belief towards Peak Performance: Purpose

Clarity of purpose is a key driver towards ‘Peak Performance’. Purpose is ‘your why’, that very good reason why you do what you do. Two entrepreneurs of equal intelligence, resources, talent and skill start a venture within the same industry, whom will outperform the other?

The one does not really love the industry and is not truly inspired by what he is doing, the other has a real sense of Purpose and truly loves the industry. Logic dictates that the one with the real sense of purpose will more easily overcome obstacles and will truly be inspired towards Peak Performance.

The fine print to Purpose is that Purpose is a powerful belief but yet is just a belief. Underpinning purpose you must consistently do what is required to actualise your purpose and do so with patience and discipline.

2. Empowering belief towards Peak Performance: Peak mental state

We all know from personal experience that when you are de-motivated and negative thoughts dominate your mind that a very good performance is unlikely to result from that state.

You can train yourself or be trained to almost always be in a peak mental state where you are anchored in positive beliefs and in strong positive emotions about those beliefs. From this state a Peak performance is much more likely.

3. Empowering belief: Take immediate, consistent and disciplined action

When we feel overwhelmed we either do nothing or very little in general. We also tend to procrastinate when we are unsure of the course of action we should be taking or when we doubt our abilities. When we know exactly what our purpose is we do know what our priorities are and once we are sure of our priorities when know how to allocate the right amount of time to our activities that serves our purpose.

We all feel overwhelmed and or fearful at some point. The key here is to still take action in the face of being overwhelmed and fearful. When overwhelmed and fearful a critical question to ask yourself is: What is the smallest and easiest thing I can do right now to start improving the situation? Once you have taken action it creates momentum and it gives you confidence to take the next action required.

Use your fears and doubts as triggers to take action. Small actions at first to train yourself and to give you more confidence to gradually take bolder steps. The Navy seals in general are not fearless human beings they were just trained to use their fears as ‘triggers’ to take action and this is possible for everyone.

Here is an empowering belief for you:

Anyone can be a ‘Peak Performer’ and that includes you!

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Self Development

Research: The Power Of Meditation That Will Blow Your Mind

How transcendental meditation can improve your life and help you achieve the highest levels of success. Don’t believe us? Keep reading and find out

Nicole Crampton

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the-power-of-meditation-that-will-blow-your-mind

If I told you a group of meditators could stop a war, eradicate violence, reduce infant mortality and increase primary school attendance rates – would you believe me?

This exact scenario happened in our neighbouring country Mozambique. In 1992, the civil war that lasted 15 years came to an end. Joachim Chissano the leader of the winning forces took control of the country, instead of enacting revenge on the rebel forces, he promised there would be no prosecution or punishment.

He even went so far as to offer them half of the positions in the Mozambican army, and he gave them a chance to gain power through political means. Two years later, Mozambique’s had her first ever multiparty election, Chissano and the former rebel leader were up against each other in the polls.

After winning, he focused on reducing poverty to establish lasting peace. Between 1997 and 2003, 3 million people, out of a population of 20 million, were rescued from extreme poverty. This led to a 35% decrease in infant mortality and a 65% increase in the number of children attending primary school.

The following sections will help you on your journey to find your personal “woosah”:

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