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Self Development

Why Confidence Is So Important In The Workplace

If you are not sure on how to gain confidence and are curious as to why it is so important in the workplace, read on for some helpful advice.

Amy Galbraith

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Confidence is not something that everyone has. Not all of us are able to walk into a room and exude charisma and panache, but confidence is a trait that can help immensely in the workplace. It can help you to interact with your colleagues, keep you motivated during stressful times and can also boost your productivity during the working day.

If you are not sure on how to gain confidence and are curious as to why it is so important in the workplace, read on for some helpful advice.

Why is confidence so important?

Assertiveness gives you an edge

Being assertive does not mean that you are aggressive or arrogant. Assertiveness means that you are able to take initiative on tasks and handle pressure without too much stress. It also means that you are willing to take on new challenges in the workplace.

Being confident and assertive will help you to reach new heights in your career. Your employer will notice that you are able to handle stressful tasks with ease and that you are able to create solutions to problems using your own ideas. Confidence will help to boost your performance in the office and this could, in turn, lead to a possible promotion as well.

Effective communication works wonders

Being able to communicate clearly and effectively is a major asset to have in any office. Having confidence allows you to do this easily, enabling you to effectively get your message across to colleagues and clients.

Putting forward an air of confidence when communicating might sound difficult at first, but if you practise, it will become easier. Communication skills are at the top of almost every employer’s list when it comes to recruiting new talent, and being self-confident will help to build these skills. A confident person believes in their communication abilities, which shows in their verbal and written language.

Productivity levels are boosted

If you are confident in yourself and in your work, you are more likely to be more productive. This is because you will not have to second-guess your work and you can complete tasks on time and on budget.

Productive workers are highly valued in any company, and confidence goes hand-in-hand with producing work. You will be able to take on more projects, challenge yourself to move out of your comfort zone and reach new goals for your company. Your employer will notice that you produce high quality work and this could lead to new challenges, a role change and even a promotion.

Related: Entrepreneurs And A Politically Neutral Workplace – Finding The Perfect Balance

How to gain confidence in the workplace

Shift your views

Confident people rarely think about how others impact them, rather they think about the impact they have on others. In order to gain confidence, you will need to shift your views and think about how you can and do impact your colleagues.

This shift in view will empower you as you will realise that it is what you do that matters and not what others do to you. You should also look at how you handle pressure. If you are usually someone who needs guidance in difficult situations, try to change your viewpoint to seeing yourself as someone who can give advice in stressful times. A simple shift of view can help you to feel more self-confident, and others will soon follow suit.

Tell people you will finish the task

Feeling confident starts with stating your goals. Let people know that you will finish a task at work, and go on to finish that task. By voicing your goals to your team, you are holding yourself accountable, which will help to boost your confidence.

Saying your goals out loud will give you credibility and people will take note that you always stay true to your word. You must be sure that anything you take on can be finished by the deadline, otherwise incomplete tasks and a huge workload can diminish your confidence. Be sure to manage your time wisely and you will be able to finish any task you set your mind to.

Improve your knowledge

You can easily build your confidence by improving your knowledge and learning more. This can be done easily, by watching TED Talks on topics that interest you, attending seminars on how to build self-confidence or taking online courses in your field.

Confidence grows when you learn more about a topic that you enjoy or when you gain more skills in your field. You will also have new knowledge that can contribute to your position, which will help to boost your confidence too. It is never too late to learn something new and you should never let your age prohibit you from taking courses or going to seminars.

Final thoughts

Being confident can help in many ways in the workplace. You will be more productive, you will be able to communicate effectively and you will become more assertive too. These are all traits that employers look for in potential talent, so building your confidence is a win for both you and the company. Improve your knowledge, shift your views and hold yourself accountable in order to boost your confidence and enjoy work even more.

Read next: 3 Ways Workplace Gamification Can Backfire – And How To Avoid Them

Amy Galbraith is a junior writer at Rogerwilco. She has had a passion for professional writing since graduating from the University of KwaZulu-Natal with a Masters degree in English Literature. She now writes compelling copy for an exciting variety of clients, and enjoys writing on topics including education, finance and millennial issues.

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Self Development

Don’t Victimise Your Mind: The 6 Keys To Develop Yourself And Your Business

This writing offers six keys to self and business development.

Dirk Coetsee

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“Plan your work and work your plan” – Ann-Marie Heidingsfelder

Considering the plethora of permutations within the self and business development fields it is truly hard to develop yourself and your business. The good news; however, is that it is possible for all to achieve fulfilment and sustainable business success should we consciously choose to and act on our choice with a mountain of good old-fashioned ‘grit’ to underpin our efforts.

This writing offers six keys to self and business development:

1. Find your purpose

It is highly probable that a number of readers might roll their eyes when they read again that they have to find their purpose and brand such a suggestion as cliché. Well the thing with clichés are that they are mostly true but they require investigation and reflection beyond surface judgements and thoughts in order to have true practical meaning in your life.

Finding your purpose for yourself personally and for your business means that you attach a lot of positive and transformative meaning to what you are doing. This meaning transcends yourself and adds value to society. Having sincere purpose is a source of inspiration and can get you through severe challenging times.

Viktor Frankls’ – A mans’ search for meaning and Simon Sineks’ – Start with why – offer excellent and practical strategies towards finding your purpose.

2. ‘Stack’ your inspirations

I prefer the term inspiration over the use of the word motivation. Motivation is as fickle as your will power and is finite. True inspiration mainly fuelled by a strong and enduring sense of purpose has the power to help you overcome the most challenging circumstances.

For the purposes of enduring success and fulfilment you need to connect the dots between whatever inspires you which will create a powerful and symbiotic effect that will give more meaning, confidence and improved results to what you are doing.

In practical terms this means to:

  • Listen to music daily if music inspires you.
  • Workout daily if well-being is a source of inspiration to you.
  • Read the work of others daily if knowledge inspires you.
  • Sing in the shower if your own singing inspires you.
  • Meditate daily if seeking within for answers inspires you.
  • Sleep deeply and at least six to eight hours if deep rest inspires you.
  • Look at images of great works of art if art inspires you.
  • Daily look at your written Vision and goals.
  • If dancing inspires you dance every day.

The above are just a few examples of what might inspire you. You need to ‘stack as many inspirations’ as possible in one day in order to experience a great day.

3. Unlearn the victim mentality

The victim mentality presupposes an inclination towards a life of excuses and justifications however valid or invalid they appear to be. Several ancient teachers have taught us to look deeper into our own trials and tribulations and shift the paradigm of suffering them to honestly learn from them and become stronger as a result:

“I take pleasure in my infirmities” – St Paul

“The wound is where the light seeps in” – Jalal ud din Rumi

Reflect on the challenges in your life purely from a learning perspective and stop assigning blame to others or even yourself. Changed behaviour is the only true apology. Past guilt and less than desirable past results can weigh us down within a state of fear and anxiety within the present moment.

Direct your energy towards actionable solutions to challenges as opposed to diluting your finite energy reserves by overthinking on past negativity.

4. Unlearn the desire to always be right

Do not get stuck in the perpetual cycle of frustration caused by you thinking that everybody thinks or should think like you. Yes, you are mostly right but only within the realms of your own perspective.

Be open to other alternatives, truly listen to opinions and learn from others. Instead of holding on to an opposing view for the sake of defending your ego and the desire to be right attempt to ‘connect the dots’ between opposing philosophies and find the common ground between them. This attitude builds relationships and slowly but surely builds bridges between enemies.

5. Unlearn your need to ‘do something in order to get something in order to be something’

For most an expectation is to do well at school, then university, find a great job and build a family. All of this has to be done to truly be someone in society. A key and paradigm shifting realisation for me in life was that ‘you don’t get what you want but what you are’ – This means that you attract both your empowering beliefs and your limitations of who you are to yourself not what you want.

Therefore if you want more love in your life, first be more loving. If you want more money first truly develop an abundance mentality and not only pay lip service to the idea of abundance.

6. Take swift and confident action, daily

Procrastination is the top enemy to success. Overthinking leads to more anxiety. Yes think but do it rapidly and effectively by asking and answering key questions such as:

  • Will this serve my purpose?
  • Will this be worth it?
  • What are the potential risks and what can I immediately do to counter act them?
  • Does this resonate with me and does it align with my values and mission?
  • How can I build capacity for this?

If I am unsure I should immediately take action on quickly finding out more and then execute. Procrastination reduces productivity by a great deal and builds your level of anxiety.

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Self Development

How To Leverage Your Skills To Start A Side Business

Start a service-based business with knowledge you have acquired over the years.

Abdo Riani

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According to the Global Entrepreneurship Monitor 2016 report, more than 25 million Americans have initiated entrepreneurial ventures. Being an entrepreneur is synonymous with being a risk taker, and one of the best ways to minimise this risk is by starting on the side, from home. In fact, according to the same report, more than half of U.S. entrepreneurs start and operate their businesses from home.

Many aspiring entrepreneurs fail to start a business due to lack of funds and business knowledge. The truth is, in most cases, none of that is required. Entrepreneurs get rewarded for solving people’s problems exactly the way employees get paid for their services. Starting a business is about creating value by solving problems and addressing needs, therefore, capturing an opportunity to serve others and getting compensated for your work is entrepreneurship in its purest form.

Especially for service-based businesses, this does not require a website, marketing campaign, business plan, round of investment funding or any other assets but your existing skills, knowledge and a laptop.

In my experience mentoring entrepreneurs with different backgrounds and visions, I found that most aspiring entrepreneurs worry too much about their 100th customer when they haven’t even acquired their first. Most entrepreneurs worry about growth stages before building a foundation.

This article shares three simple steps to help you clear your thoughts and focus only on the activities that matter in the beginning of a business venture.

1. Define your service

The key is to stick to your area of expertise. While you may have plans to start a thriving business with many products, services and customer segments, thinking too big too soon will have failing consequences. The challenges entrepreneurs face trying to run before they walk is overwhelming, and this causes failure.

What is it that you do today? This will be your service. If you were hired to do a job, chances are you are good at what you do. If you are a social media marketer, other companies need your services and consulting. The same applies to project managers, designers, programmers, teachers, engineers, researchers, assistants, scientists, coaches, speakers, etc.

Grab a piece of paper and write down your solution – “I offer X.” Before defining your ideal customer, start by writing down your service. It’s fine if your solution is as general as, “I offer social media, consulting, accounting or research services.”

Defining your ideal customer in the next step will help you become more specific and targeted.

Related: 20 South African Side-Hustles You Can Start This Weekend

2. Define your ideal customer

Service providers are often challenged with the ideal customer definition. This is understandable because virtually speaking, using some of the services mentioned earlier, many companies of different sizes need project management, design, programming, teaching and coaching services. Focusing on the ideal customer doesn’t just save time and money in finding and serving the customer but more importantly, it helps in the outcome of your contribution and your results. An ideal customer is “ideal” because you know how to help them get results. They need people like you.

The ideal customer definition process starts exactly like service definition. Start with the company that trusted you to do a job — your existing or previous employer. Chances are, many similar companies need your help and expertise. You may want to avoid serving your employer’s competitors, however, using them and their needs as a benchmark will quickly help you identify similar companies in different categories or industries.

No matter how competitive your space is, the barriers to acquiring the first customers will still be much lower than learning a new skill to serve customers in less competitive industries. Stick to your background. Especially in the beginning, focus on customer segments with the least players. The bigger the company, the longer the sales cycle. In this case, even if your experience is in helping Fortune 500 companies scale, you may want to focus on smaller companies with similar profiles and help them grow as big as your current or previous employers.

Your value proposition combines service and ideal customer definition. I help [ideal customer] with [your service], and I do it differently or uniquely by [how are you different].

For example, I help professionals leverage their skills to launch service-based businesses by providing them with a clear roadmap to paying customers, and I do it uniquely through a tested and proven framework that aims to minimise costs and reduce time to acquisition while bringing clarity and trust in the entrepreneur’s journey.

3. Define your acquisition channel

This step is simply about connecting the first two steps. In other words, how do you convey your service to your ideal customer? Use this as a rule of thumb. Your first customers are hand picked. Yes, social media, SEO, funnels, affiliate marketing and all other marketing strategies can help, but you must get your hands dirty to close your first customers quickly.

When you start and don’t have proof or case studies, people will invest in you, therefore, presenting and selling yourself is your best bet. From experience, here are the two best channels to accomplish this goal.

  1. Cold emailing, including using the power and network of LinkedIn. Drafting a personalised email or message that goes directly to your potential customer’s inbox is one of the best ways to grab their attention, especially when you are addressing businesses. Keep your message short, mention an interesting fact about their industry, comment on one of their recent posts or accomplishments, and present your services and how it can help them drive results.
  2. In-person events, especially smaller conferences, meet-ups or social events. Defining your acquisition channels is essentially about finding a way to signal your availability to your ideal customer. Local and national events are a great way to build personal relationships that can soon turn into business partnerships. Spend time developing and nurturing relationships and the rest will follow naturally.

Related: 50 Jobs, Gigs And Side Hustles You Can Do From Home

Finally, and above all, the world needs your skills and expertise, and people are ready to compensate you for your contribution. We are all entrepreneurs in one way or another. Entrepreneurship is about creating value through solutions. You do that already, so it’s about time you capture other opportunities on the side or full-time.

This article was originally posted here on Entrepreneur.com.

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Company Posts

5 Healthy Habits Businesses Should Adopt In 2019

Here are five beneficial habits your business should adopt in 2019.

Fedhealth

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When we think of adopting healthy habits, we usually think in terms of our bodies or our personal lives. But as an entrepreneur, shouldn’t you be adopting healthy habits for your business too? After all, like our bodies, businesses perform better – and are better able to withstand the occasional storm – when they’re functioning at an optimal level. So how does the concept of “health” translate in a small business context? Here are five beneficial habits your business should adopt in 2019:

1. Streamline your cash flow

You can have all the impressive clients you want, but if they’re not paying you on time (or at all), your cash flow will suffer – making it very hard for your business to function. Similarly, if you don’t strategically keep money in your business (for example by only paying bills when you need to), you can also run into trouble. Since cash flow is so important to a healthy business, take a high-level view of the money that’s coming in and the funds going out on a regular basis. Then, make sure that the two work in tandem, so that your bottom line stays as stable as possible.

2. Apply the KonMari method

Author and organising consultant Marie Kondo has exploded in popularity in recent years, and her 2011 book, “The Life-Changing Magic of Tidying Up” has been published in 30 countries. In a nutshell, the KonMari method is all about keeping only those things that spark joy in your life – whether it’s clothes, books or furniture. The result, Kondo believes, is a happier, calmer, more contented life.

You could apply this principle to business too. For example, which clients are more trouble than they’re worth – and conversely, which ones give you joy that you could find more ways to work with? Or, what services does your business provide that your heart’s really not into – and which ones are you passionate about? This mindset could apply to almost any business context, from a branding refresh to streamlining your service offering, or even just clearing the clutter from your office.

3. Use tech to get organised

Admin tasks can often be overlooked in a small business, because employees are typically wearing so many different hats: they’re salespeople, account managers, the HR department and more. But if you let the admin slip, your business can suffer, and this can spill over into your dealings with customers. Luckily these days, there’s lots of tech available to help you with almost every aspect of business administration, from invoicing and budgeting, to timesheets and project management. Most of these are available at a minimal cost (or even free), so they don’t require a huge outlay. Making this small investment can pay for itself many times over in helping your business run more smoothly.

4. Get the pipeline rolling

The key to keeping your business healthy is to keep the momentum going, which means keeping the flow of new customers. Even if you’re in a comfortable position right now, you never know what’s around the corner in terms of your industry, new competitors or the economy in general. That’s why it’s important to keep stoking your sales pipeline by looking for new leads all the time. Be proactive: go to networking events, ask to be introduced to companies you want to work with, or even just try and upsell to existing clients.

5. Keep your people healthy

When it comes to the health of yourself and your employees, the personal and business worlds definitely merge. After all, if you or your employees are constantly sick, they can’t be giving their best to your business. Several medical schemes, such as Fedhealth, have a medical aid offering specifically for corporates and their employees. Besides helping to lower absentee rates and improve productivity, you’ll also boost employee morale by the improved benefits you’re offering.

By adopting just a few healthy habits within your business, you’ll make sure that in the long run, it’s as successful as it can be. It works the other way too: A successful business will have a positive impact on you as the business owner – you’ll enjoy going to work and be happier in general, which will go a long way to keeping you healthy too.

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