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Juggling Balls and Balancing Choices is an Act of Courage

When business coaches list the traits of great leaders, vision, passion and team building usually rise to the top. Often overlooked is courage.

Kate Swoboda

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Business leaders make tough choices and juggle competing priorities, which calls for courage just as much as it tests decision-making abilities.

It is courage that differentiates the person who describes her business as “juggling” tasks from the leader who handles stress efficiently and sees problems as opportunities to innovate.

Here are five ways leaders show courage:

1. Modelling risk taking.

You think you’re ‘just’ organising a team around a new product launch? You think your company’s new blog is some random little writing experiment? Think again. It takes courage to start new initiatives, because every time you make a decision or try a new strategy, you risk being wrong in a very visible setting.

Related: Leading Courageously 

Even bolder is a leader who acknowledges that the new project might not work out. This can feel like a show of weakness, but it’s an approach that pays off in fostering loyalty and creativity within your organization. You’re sending a signal that a failed initiative isn’t going to take down the company.

2. Creating quality teams.

Rather than hoard credit for good ideas, leaders practice courage when they surround themselves with talented people — colleagues, coaches and clients — who complement their strengths. If you’re a business owner who sees the big picture but isn’t as good at the day to day, it’s important to actively seek out the people who are better at these vital tasks than you are.

A courageous leader isn’t afraid to recognize those places where the wing people support their goal.

3. Practicing integrity.

Integrity is matching your words and actions — which can be easier-said-than-done. If you ask your team to come in early and stay late to wrap a major project, you’re right there with them.  If you say you’ll meet with a member of the team so that this person can do her job better, you make the time. You’re putting yourself out there as a model of the follow-through and drive that you want to see from your team.

Related: 9 Sales Tips For Introverts

Integrity shouldn’t be mistaken for perfectionism. The key is that courageous leaders don’t pretend that the rules apply to everyone but them. In this case, practicing courage is all about looking directly at yourself and taking responsibility for your behaviour, even when you would rather pass the buck or pretend there isn’t a problem.

4. Emboldening others.

Leaders respect and utilise multiple perspectives. They understand that not all ideas can be used for a project — but that it’s important that people don’t feel shut down when they generate ideas and risk sharing them.

The next time you’re running a meeting and someone shares an idea that isn’t really workable, pause to share genuine appreciation for the thought that person put in. It takes courage to listen to various perspectives and encourage debate and discussion rather than dismissing ideas, even those you can’t implement, as they arise.

5. Encouraging innovation and independent learning.

Leaders don’t naysay, bring up every potential challenges and say things such as, ‘Look, I’m just being realistic.’ Leaders understand that ‘realistic’ is completely subjective, and every experience contains lessons. After all, it’s entrepreneurs who risk it all, daring to dream big and jumping into action.

How does any leader, from a new manager at the bottom of the totem pole to a rapidly rising star, step into greater authority? By leading with courage. Ask yourself which of these qualities are your strengths and where you might shore up more reserves to become something great.

Related: 15 Free Online Courses That Are Actually Worth Your Time

Kate Swoboda is the author of the Courageous Living Program, founder of the Courageous Coaching Training Program and creator of YourCourageousLife.com, where she defines courage as feeling afraid, diving in anyway and transforming. Swoboda was deemed by Greatist as one of the top 50 bloggers making a difference in fitness, health and happiness.

Work Life Balance

Having The Time Of Your Life

How can you avoid a To-Do list that never gets ticked off by the end of the week? Or maximise the number of hours you work on critical projects, to achieve your career goals? And why is it important to take time out?

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Being an entrepreneur is a constant balancing act between the demands of your business needs and your personal life. The key to a work/life balance that ensures you achieving your work and personal goals for the year ahead, is effective time management.

Time is our greatest resource and there are many ways in which to maximise your ability to manage this precious commodity. But how can you avoid a To-Do list that never gets ticked off by the end of the week? Or maximise the number of hours you work on critical projects, to achieve your career goals?  And why is it important to take time out?

Unfortunately, time does equal money

In the modern workplace and in most businesses, time is synonymous with money. Whether you bill by the hour, or bake by the truckload, time is essential in running a successful career and business. Just think of how important time is in the service industry, and how time influences purchasing decisions. Think of all the drive-through fast food chains in a city – all there to save time. Because time is indeed money, it is critical to prioritise your time effectively. Keep in mind your most pressing deadlines, plan ahead and prioritise clients and customers effectively.

Related: 6 Steps To Go From Procrastinating To Productive

Me-time with a twist

Self-management impacts on your personal effectiveness and includes managing yourself and your time, being responsible for your achievements and being accountable for your results and successes. In business, if you prioritise a company’s time more efficiently, it can lead to improved customer service, improved delivery, increased profits, and increased market shares.

Imagine what it could do for you if you made the mind shift to prioritise your time and self-regulate your time daily?

Visualise that empty inbox

Start by removing thoughts of procrastination and imagine yourself as a “doer.” Think of the benefits of becoming a doer. What would our work life be like if we organised our tasks in order of importance, and not in order of enjoyment? What would it feel like to be thought of as someone who “got things done” and was “reliable?” How would we handle our paperwork? Imagine having an empty in-tray.

Critically, managing your time and self-regulating the hours, minutes and seconds in a work day will free up time for the people that matter in your life. Go watch that ballet recital or cricket game you never have time for. Have a coffee with a fellow entrepreneur and see how these small acts of rewarding you for time well spent, with energise you in your daily tasks.

Ditch the time wasters

A Time Waster is anything (or anyone) that doesn’t contribute to your daily goals or your To-Do List. Many of these time wasters have become a natural part of our work style. Now is the time to change – to reverse the process. It will take time and effort to get rid of time-wasting habits. Research shows that it takes approximately 21 days to change a habit.

For example, at first, we will have to make a conscious effort to keep our meetings on track. If things are dragging on, we need to stand up and indicate that the meeting is over (if you are running it), or to be excused (if your input is no longer required). This applies to all the time-wasting habits we have acquired.

Related: The Tools That 5 Highly Productive Entrepreneurs Use

It may be uncomfortable at first to tell a colleague that you are busy and unable to chat – but as you get used to being assertive and as they get accustomed to the fact that you are not always available – then it will become easier.

More tips to deal with time wasters

  • Fix a time for paperwork and admin;
  • Have clear daily objectives;
  • Delegate work as needed;
  • Group your telephone calls;
  • Be assertive with unannounced visitors.

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Work Life Balance

The Secret To Living A Balanced Life As A CEO? Pick A Strong Second In Command

The key is to find a partner who is strong in areas where you are weak.

John Suh

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Entrepreneurs are not known for having work-life balance. In my experience, trying to find balance as a start-up founder is like looking for a real-life unicorn. If you’re looking to create something that is disrupting an industry, the path isn’t going to be easy.

Building out a new idea practically guarantees imbalance. This is especially true in the early stages of a start-up. Prior to joining LegalZoom, I would work 100 hours a week. It was a fast-paced start-up world. I had to make certain sacrifices. For example, I chose not to have a family right away, because I knew I wouldn’t be able to be the present father I wanted to be. However, I was prepared to make those decisions. I believed in the work I was doing, and I knew it was going to take blood, sweat and tears.

So, what’s my advice to entrepreneurs on achieving balance? First, grow the company. Even in a company of 25 people, the burden of leadership generally falls on one person. It can take upwards of 100 people to really notice a shift in leadership. But, second, and most importantly, look for a co-partner that is just as strong as you are.

The one-two punch

Usually, when companies are founded, there is one individual who is celebrated. We forget there’s almost always another person behind the scenes helping to call the shots. Oftentimes, that person doesn’t want to share the spotlight. He or she is happy to have a non-public facing role and just want to get the work done.

We tend to talk about the visionaries, but there has to be a person in the company who helps turn that vision into reality. We all know Walt Disney, and maybe even the previous longtime CEO Michael Eisner, but what about Frank Wells? As the president and COO alongside Eisner, Wells helped lead the company through a 10-year period of unprecedented growth. Steve Jobs will forever be remembered as the visionary behind Apple, but Steve Wozniak provided the necessary engineering expertise to drive the company forward. Even today, many believe Elon Musk needs a strong second-in-command to help run Tesla.

I call this dynamic the “one-two punch” in leadership. As a CEO, you have to think critically about your second-in-command – whether it’s the COO, CTO or CFO.

Related: 5 Central Responsibilities Of Every CEO

We all want to be able to spend our time doing the things at which we excel. Excellence is what drives the company forward. At LegalZoom, I’ve been able to spend 80 percent of my working hours on tasks that leverage my strengths. The only way that I can do that is by having a partner who is strong in areas I may be weaker. In a strong one-two punch combination, both of us are spending 80 percent of our time on our strengths. The key is that those strengths don’t overlap.

How to find a great co-captain

The longer you wait to find your “two,” or if you make a mistake in selecting that person, you set yourself up for trouble. How do you find a second-in-command that can help you lead your company to success? It may seem obvious, but the first key is to understand where your weaknesses lie. It is essential that your co-leader make up for the skills that you lack, and vice versa.

It’s important to consider a person’s background as well, but don’t be afraid to look beyond the resume. I’ve judged candidates before based on raw talent and a gut feeling on their potential. Sometimes the best person for the role doesn’t necessarily have the strongest resume. Instead, he or she has a high level of motivation and a killer work ethic. These are the individuals that never hear “no.” They look for solutions rather than just identifying issues – and they are critical in the startup world.

Ultimately, while you bring different skill sets and career aspirations to the table, you and your co-partner must connect at a collegial level. At the end of the day, you have to appreciate what the other does. You have to share a common vision and mission.

Finding balance, after all

Any CEO with some semblance of balance in their life owes it to the small army of individuals behind them helping to make it happen. While you should prepare for imbalance early in your career and understand the sacrifices it takes to start a company, with the right “two,” you’ll have the support needed to succeed.

Related: Entelect CEO Shashi Hansjee’s 4 Life Hacks and 1 Little Quirk That Deliver the Dough

This article was originally posted here on Entrepreneur.com.

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Travel At The Touch Of A Button

The revolutionary Travelit app has been developed for the global marketplace to meet your business travel needs.

Tourvest

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Travelit has launched an easy-to-use mobile app that simplifies the trip approval process, provides a full trip itinerary and assists in management of travel expenses.

“The app is designed in South Africa, for the African and global marketplace,” says Wayne Muirhead Chief Sales Officer at Travelit. “We have developed the app locally with our own developers, and opted not to use a white labelling solution.”

The app interface enables the requirements of travellers, approvers, users, as well as finance and procurement role players to be met so each trip is seamlessly planned and executed.

Stress-free financial administration

“Expense management is an integral part of the complete travel cost; businesses want to understand their complete travel bill,” says Wayne. This is why the app incorporates features that facilitate:

  • Capturing of photographs of receipts real-time
  • Immediate allocation of expenses to the correct description
  • Uploading expenses for workflow approval
  • Attachment of an expense to a travel trip, or generating a non-travel related expense.

Simplified trip approval process

In addition, approvers’ features enable simple visibility into the trip’s cost and details:

  • Approval of booking requests
  • Trip confirmation once trip has been successfully approved
  • Managing alerts — approval notifications, pre-trip notification as well as travel notifications
  • Out of office activation for approvers.

Related: How Travelit Makes Travelling Affordable For Small Businesses

Trip management made easy

With Travelit’s new app, travellers have the ability to update, create new profiles directly from their phones and update and store all their information, including:

  • Updating of profile details
  • Personal information
  • Visas, passports, meal types, seating preferences
  • Loyalty programmes.

As a traveller, when you are travelling, you require information, updates and access to your travel documentation in real time. The Trip Manager function provides you with this through the following functions:

  • View current, pending and past trips
  • Trip itinerary information
  • View trips that are awaiting approval
  • View supplier vouchers
  • Locate properties via the Map option
  • Boarding passes are available
  • Real-time alerts to travellers.

Related: Save Up To 25% On Your Travel Costs

Happy travels

“We have done a soft launch with the app and offered it to strategic users and clients within our ecosystem,” says Wayne. These corporates have enjoyed the functions within the app, such as:

  • Real time information for the traveller (itineraries, vouchers, boarding passes)
  • Approval notifications and the approval capability
  • Notifications
  • Contact information for the consultants after-hours, and assistance
  • Access to the traveller profile to ensure their data is updated and correct
  • Check-in to the airline.

The Travelit app is available in the Google Play Store and iOS Store. Travelit will make monthly app releases by offering users ongoing functionality and features.

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