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Spoil Yourself And Book Your Stay At Constance Aiyana

Set in the fragrant Pemba Island along the 2000 years old Indian Ocean trade route, Constance Aiyana is where you surrender to your senses and the beauty of Pemba, with 30 magnificent villas all facing the turquoise lagoon.

Constance Hotels & Resorts

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If picturesque, warm and exclusive are the prerequisites for your memorable honeymoon, mini-moon even babymoon, then search no more, Constance Aiyana in Pemba, Zanzibar is the destination for you.

Pure and chic, Constance Aiyana has been designed and built around the concept of simple materiality and consummate craftsmanship. Born from the vision of Ashok Sungkur, renowned Mauritian landscaper who fell in love with the island of Pemba, Constance Aiyana is an invitation to escape. Local artisans took eight years to create it, using only locally-sourced materials – an approach adopted by Constance Hotels & Resorts to ensure that all of its properties respect and integrate into their environments.

The architecture, high ceilings, pastel white colours, luxuriant vegetation and gardens, traditional building materials come together perfectly and melt into the sublime natural décor of this paradise. The lobby and reception overlook the sea with large open areas ensuring a free flow of wind, air and energy. Simplicity and sensuality is what make Constance Aiyana so special.

Pemba Island is reachable via ferry or a small Cessna aircraft; and then a 90-minute road transfer to our properties’ location on the extreme northern edge part of Pemba island on the Ras Kigomasha peninsula. Constance Aiyana offers an isolated retreat complete with all the luxuries and the service you’d expect of a five-star resort – minus the commercial trappings that tend to go with such destinations.

In addition it overlooks a marine reserve, where commercial fishing is not allowed. The water is shallow close to the shore, and then it drops off to the deep Pemba Channel, between the island and the mainland. The resort’s boat is available if you want to go on an outing.

Related: Constance Prince Maurice – For Unspoiled Luxury Between Lake And Lagoon

Highlights of your stay

  • The ever-present rhythmic sound of sea
  • Discover Pemba island still untouched, raw and pure
  • Reconnect with nature and experience a land rich in life and uninhabited space
  • 30 beachfront villas to choose from – ranging in size from 90m2 to the largest 250m2.

Bird-watchers, nature lovers, daring divers and adventure seekers, come discover the fragrant Pemba Island where one can indulge in a memorable sensory holiday. If you feel adventurous, there is always a rejuvenating spa treatment… The healing, cleansing element of water is a prominent feature at Aiyana, especially at the Maji Spa – “Maji” is Swahili for water. Set in a serene garden, the spa has five treatment rooms and a hydro. Our skilled therapists team will soothe your stress and rejuvenate your body and mind.

More about the Constance Hotels and Resorts Group

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The Constance Hotels and Resorts Group owns and manages a number of luxurious island destinations, made up of 5-star Resorts: Constance Belle Mare Plage (Mauritius), Constance Ephelia (Seychelles), Constance Moofushi (Maldives), Constance Tsarabanjina (Madagascar) and 5-star deluxe Hotels: Constance Prince Maurice (Mauritius), Constance Lemuria (Seychelles), Constance Halaveli (Maldives) and Constance Aiyana (Pemba, Zanzibar).

Distinctive elements for these hotels and resorts include magnificent locations with some of the most beautiful beaches in the world; distinctive architecture and design; warm hospitality; completely personalised guest experiences; gastronomic excellence matched by internationally recognised sommeliers; Constance Kids Clubs at all hotels and resorts; complete wellness and rejuvenation with USpa by Constance; and some of the most beautiful natural diving locations in the world (PADI and CMAS are available at all hotels). Constance Belle Mare Plage, Constance Prince Maurice and Constance Lemuria Seychelles on Praslin all have 18-hole championship golf courses.

Contact us now for your island destination holiday in some of the most idyllic spots in the world.

Related: Savour Life On A Magical Secluded Island Hideaway

 

Central Reservations: Tel: +230 402 3636 or visit www.constancehotels.com/en/hotels-resorts/zanzibar/aiyana/

Constance Hotels & Resorts is a collection of luxury hotels in authentic destinations across the Indian Ocean. Beautiful Mauritius, Magical Maldives, True Seychelles, Authentic Madagascar & Soulful Zanzibar. From luxurious glitz to Robinson Crusoe-like escape, you will be whisked off to timeless adventures in our hotels surrounded by a turquoise lagoon and genuine personnel. Your choice of 5-star Resort is: Constance Belle Mare Plage (Mauritius), Constance Ephelia (Seychelles), Constance Moofushi (Maldives), Constance Tsarabanjina (Madagascar) and 5-star deluxe Hotels: Constance Prince Maurice (Mauritius), Constance Lemuria (Seychelles) and Constance Halaveli (Maldives).

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Customers Are The Heart Of Innovative Businesses

Keep your customer at the heart of your business.

Viga Interactive

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One of the main reasons start-ups fail is because they don’t create solutions that meet their customers’ needs. Failure is avoidable. Businesses that understand their customers feelings, challenges, expectations and motivations make themselves indispensable in highly competitive markets because they recognise that true innovation is led by customer insight.

An incredible example of a business that believes in innovation driven by insight is Netflix. They revolutionised the way people watch video content by listening to their customer’s needs. You’ve probably heard the story before: after paying a $40 overdue DVD fee, Reed Hastings co-founded Netflix. He was simply too busy to return his DVD. He recognised that this experience wasn’t exclusive to him, but that it was a problem that many people faced. He saw a gap in the market for receiving and returning videos more effectively, and that is how the $150 billion business was born.

If your start-up doesn’t fulfil a human need, then you’re setting yourself up for failure. It’s not enough to have a cool idea. Ask yourself, “What is the market need behind the offering?” and then test ways of delivering your offering in the most user-friendly manner. Talk to your consumers, understand their likes and dislikes and establish your business purpose before haphazardly allocating funds to R&D.

Related: How Netflix Is Now Disrupting The Film Industry By Embracing Short-Term Chaos

You can’t go from being a California based DVD-by-mail provider, to becoming the world’s largest online video streaming service without a business plan. It’s important to recognise the step-by-step process of success. Netflix didn’t go from delivering DVD’s to pouring capital into the production of video content within six months. That sort of development would have bankrupt the company almost immediately. It took 21 years for the business to become content creators.

  • In 1999, the company became a subscription service because they found that customers preferred paying a monthly fee rather than making a once off purchase.
  • Then, in 2009, the company used investor capital to expand their DVD collection because their clients wanted a larger selection of movies.
  • In 2010, the business expanded internationally because they saw a gap in the market across various countries.
  • Finally, in 2013, Netflix created its first original content series because customers craved fascinating content beyond the overused Hollywood archetype.

The point is: Progress didn’t happen overnight. The business had to set goals and objectives. They then had to fund their growth by presenting market opportunities, backed by customer insights, to their investors. Establish your start-up one step at a time and make sure every progression isn’t innovation for innovations sake – it must be inspired by a human need.

13-reasons-whyNetflix was founded by a computer scientist and a marketing director. While one partner focused on Netflix’ service development, the other focused on sales. Since the company’s origin, collaboration and balance have been the cornerstones of the business’ success.

Netflix is currently composed of a diverse team of tech-professionals and designers. They understand the importance of combining technology and design to offer customer-inspired user-experiences.

After conducting consumer research, Netflix discovered that series and movie artwork influences viewing decisions by 82%. This has resulted in the creation of more descriptive and provocative designs. Netflix is known for leveraging human-behaviour to revolutionise their service offering.

As an entrepreneur, you can increase your ROI by partnering with the experts that understand human-based innovation.

Keep your customer at the heart of your business.

Related: What These 5 Digital KPIs Say About Your Business

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Building Customer Relationships

Are you working in a retail environment? Explore the Wits Plus online short course in Customer Relationship Building through the DigitalCampus.

Wits Plus

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Most retail businesses agree that providing excellent customer experience is imperative for a retail store to be successful.

But what is customer experience?  According to Forrester, an independent market research company, customer experience is “How customers perceive their interactions with your company”.

They explain that good customer experiences have three relevant characteristics for the customer:

  1. They are useful, thus deliver value and meet customer needs.
  2. They are usable, so the value is easy to find and engage with.
  3. They are enjoyable, and emotionally engaging so people want to use them.

The customer ‘interactions’ are the two-way exchanges that customers have with the company. A customer will make a judgement as to whether the company meets their needs, is easy to use and enjoyable to do business with. These judgements happen every single time the customer interacts with the company: when they navigate the company website, call the contact centre, enter the retail store, buy company products, talk to an employee, respond to an advert and so forth.

Providing excellent customer experience is challenging. The systems and processes required for excellent customer experience include understanding your customers, building a positive emotional connection with them, capturing and acting on feedback, developing and training everyone in the company and measuring the return on investment. All this is difficult enough to manage in a national company but what does it mean in this age of international and multinational companies?

Related: Customer Control For Entrepreneurs

Providing a superb customer experience is first underpinned by understanding the cultures, history, experiences and sensibilities of customers and then respecting them. Again, this is more manageable if your company is national and its cultural values are aligned with the national values and history. However, achieving this in a multi-national organisation where the historical experience and cultural values of the organisation may not be aligned with the country they are operating in, can be a real challenge.  A diverse workforce is also imperative to providing an outstanding customer experience and the importance of diversity is magnified in a multinational organisation.

This is demonstrated by the infamous ‘H&M hoodie incident’ that happened early this year. In Sweden the only jungle is urban, there are no wild monkeys and the black population is relatively small. As one would expect in a Scandinavian organisation, the H&M group board has good male-female diversity, but there are few black Swedes in senior decision-making positions. Few Swedes have experienced how skin colour can provide an all-pervasive feeling of difference, of ‘us and them’, and they have little, if any, understanding of these issues on a personal level.

However, H&M is a global organisation and therefore needs to have an intimate understanding of the different cultures and sensibilities of their customers in the different countries where they have a footprint; and respect them. The simple expedient of introducing a process whereby a local executive ensures that a new product is culturally sensitive could have demonstrated some organisational understanding of this issue.

The H&M hoodie debacle is an excellent example of how not understanding the customer can negatively impact on customer experience; how it can break the emotional engagement with customers and lose their trust. This incident has made it difficult for South African customers to engage positively with H&M. The importance of diversity in the senior teams throughout a multinational can directly impact the customer experience and the bottom line. In short, one picture and a hoodie nearly undermined the reputation of the organisation in South Africa!

Are you working in a retail environment? Explore the Wits Plus online short course in Customer Relationship Building through the DigitalCampus.

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Company Posts

Entrepreneurs Can Explore Opportunities In Growing Digital Textile And Interior Décor Markets

Those wanting to explore opportunities in digital textile printing can speak to experts at the Sign Africa and FESPA Africa Expo, taking place from 12-14 September at Gallagher Convention Centre.

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According to Mark Sollman, application manager at Mimaki, ‘Digital printing technologies are revolutionising the interior décor business. Not only can these items be produced more rapidly and with less waste than with traditional manufacturing processes, digital printing offers the ability to customise – or even personalise – interior décor.’

The global printed textile market is huge, estimated at over 32 billion square metres of output annually. Print is widely used to decorate the surface appearance of furniture and surfaces. Digital textile printing is ideal for customisation – allowing consumers to print unique products for their homes or businesses.

There are also emerging niche opportunities. For example, with the wide use of online travel review sites, hotels are increasingly keen to deliver a fresh experience. A ‘TripAdvisor effect’ has been identified, with the claim it reduces the hotel renovation cycle from every seven years to every five years, consequently boosting the market for printed décor.

There are many T-shirt printers offering a web-to-shirt service, where the buyer uploads their own unique image to be printed on to a garment on demand. The printing takes a large part of the value and will be done close to the buyer. For a fashion collection, stock-outs may be avoided by printing and making popular sizes and styles locally in small quantities.

Related: Explore Business Opportunities In Print At The Sign Africa And FESPA Africa Expo

This makes higher manufacturing cost less of a problem, and internet retailers can extend this with only commissioning the product after a sale has been completed online. Increasingly, supply chains are being pressured to provide greater flexibility, which inkjet textile printing is able to provide.

Applications with interior décor include; customised wall coverings and photo wall murals; window coverings and wall decals; curtains and blinds, cushions, lampshades and bags.

Those wanting to explore opportunities in digital textile printing can speak to experts at the Sign Africa and FESPA Africa Expo, taking place from 12-14 September at Gallagher Convention Centre. There are also a range of educational features, including: 

Textile Experience

Visit this hands-on workshop where printers can learn different techniques all taught by Charlie Taublieb, who has been in the screen printing industry since 1976, and heads up Taublieb Consulting in Greenwood Village, Colorado, a company specialising in technical screen printing consulting for textile printers. This takes place from 12-14 September, in hall 1 on the Rexx Screen & Digital Supplies stand.

T-Shirt and Bag Printing Workshop

Free demonstrations by local experts on T-shirts and bags with speciality printing techniques, direct to transfer and screen printing. For more info visit http://bit.ly/EntrepreneurSignAfrica5

Related: Considerations For Signage And Printing Industry Start-Ups

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