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Increasing Productivity

5 Characteristics Of A Culture That Develops And Executes Breakthrough Ideas

Innovation happens by design. Build it in to your company, and it will show through in your results and relationships with customers.

Sonia Thompson

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Peter Drucker, the father of modern-day business management, noted that a business has only two functions: marketing and innovation.

Companies that have wholeheartedly embraced innovation – Amazon, Apple and Tesla among them – garner admiration, sales and additional marketing in the form of earned media.

And while businesses of all sizes know innovation is an important lever that will fuel their long-term success, many struggle to do it effectively. They get stuck in a rut of doing “what we’ve always done.” Others hop on the latest trends when they are forced to do so, rather than becoming pioneers in the space. No bueno.

Jeff Bezos credits a major part of Amazon’s massive success over the years to its people’s willingness to innovate. In his 2015 letter to shareholders, he explained the source of the $100 billion dollar company’s ability to innovate: “One area where I think we are especially distinctive is failure,” he wrote. “I believe we are the best place in the world to fail (we have plenty of practice!), and failure and invention are inseparable twins. To invent you have to experiment, and if you know in advance that it’s going to work, it’s not an experiment. Most large organisations embrace the idea of invention, but are not willing to suffer the string of failed experiments necessary to get there.”

If you want a business where innovation is the norm, you’ve got to create the right environment – one that’s conducive to change and diversity of experience as well as opinion. No matter your history, you can build a company that delights your customers with your products, services and experiences on a consistent basis. Here’s how.

Related: 3 Ways To Find Ideas For A New Business

1. Create a culture of experimentation

Articles, books, and other resources give the same account: Failure is a precursor to success. When you accept failure as a part of the learning process that helps you achieve your goals, you get more comfortable with this concept.

The key to making failure work for you is conducting experiments that are small enough you won’t be left shirtless if things go south. Creating a company culture that experiments on a regular basis thrives only when you’ve also developed a consistent feedback loop. This crucial communication tool ensures you’ll have the clues needed to iterate and produce something remarkable.

2. Make idea generation a habit

Innovation begins with an idea. And to exponentially increase the odds of producing a winning idea for your business, quantity trumps quality. Of course, not every idea will be a great one. But a large arsenal of thoughts from which to choose makes it easier to refine your understanding of what your customers want from you.

Whenever I write a new article, I generate 25 potential headlines. Pushing myself to generate more ideas forces me to think beyond the obvious and stretch my mind to come up with more creative options.

Work to make idea generation a habit in your business. Encourage team members to bring forth their own suggestions, and create a system to catalog what is presented.

3. Diversify your experiences

diverse-experienceWhen it comes to innovation, realise that homogeneity is a liability. Steve Jobs knew this to be true. It’s why he encouraged others to branch out to take the road less traveled. “If you’re gonna make connections which are innovative … you have to not have the same bag of experiences as everyone else does,” Jobs said in 1982, as he accepted the “Golden Plate” award from the Academy of Achievement in Washington, D.C. He was 26.

Make it a point to step outside your comfort zone. Accumulate new experiences for yourself both professionally and personally. As you look to build a rockstar team, be intentional about seeking talent that brings to the table diverse backgrounds, experiences and ways of thinking.

The observations, skills and expanded frame of reference you obtain as a result will prevent you from being satisfied with the status quo.

Related: 10 Business Ideas Ready To Launch!

4. Encourage dissent

Want to improve the quality of your ideas? Encourage others to tear them down. A capable team of people whose opinions you value will generate constructive criticism to help make your idea better. You’ll produce a much better product or offering than you ever could have done alone.

Research backs up this principle. Data from UC Berkeley demonstrates that conflict improves the ideation process. A team whose members cosign everything you say can’t help you or your company become more innovative.

Consider setting up regular team meetings to solicit input on how to take an idea from good to great. Create an environment that assures team members their opinions are valued and welcomed. Once you do, they’ll feel comfortable enough to be more vocal about using their expertise to raise the quality standard for whatever your business delivers.

5. Obsess over your customers

Your business exists to serve your customers. The more value you provide, the more they will reward you with their loyalty. When you focus your efforts on knowing your customers intimately, you’ll gain a tremendous amount of insight into how to solve their problems like none other.

Talk to your customers every chance you get. Take the opportunity to walk a mile in their shoes so you can develop a deeper empathy for their issues. Seek out pain points at every step of their customer journey and brainstorm ways to improve the experience for them.

This article was originally posted here on Entrepreneur.com.

Sonia Thompson spent nine years as a marketer growing healthcare brands around the world. She is a marketing strategist, consultant and author. Thompson writes about how the entrepreneur's mindset, company culture and diversity help businesses win more customers.

Increasing Productivity

Working Remotely? Why You Need A Car

The cars available at vehicle auctions in South Africa consist of both sedans and zippy hatchbacks which are perfect for town driving and will get you to your in-office meetings on time.

Amy Galbraith

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Remote work can be an amazing experience. You do not have to wake up at 5 am to beat the morning traffic and you can work from the comfort of your own home office (or bedroom). Working remotely can become lonely and you might have to visit the office for certain projects. This means that you will need to have a car.

If you are in search of an affordable but reliable car, vehicle auctions in Gauteng could provide the perfect car to meet your needs. Not sure why you need a car if you are working from home? Below are just some of the reasons why it is a necessity.

You might need to go into the office

While some remote work does not require you to be in the office, there are some instances that you might be required to go into the office. This can prove difficult if you do not have a car and have to rely on public transport.

Public transport can be unreliable, which means that you might not arrive on time for meetings or project conferences. Being on time for meetings and group chats is important, and being late can add to your stress levels. Having a car will help to make this journey easier. The cars available at vehicle auctions in South Africa consist of both sedans and zippy hatchbacks which are perfect for town driving and will get you to your in-office meetings on time.

Related: Is Remote Work Taking A Psychological Toll On Your External Workers? Researchers Say Yes

You will need to perform daily errands

Whether you work from home, from a coffee store or in an office, the truth of daily life is that there are always errands to run. And without a car, you might not be able to perform these errands easily.

Grocery shopping can become heavy to carry home if you walk, and an appointment in a suburb far from your own might have to be cancelled. While these might not be as important as your work, you will soon find it frustrating having to call for a lift from a service such as Uber whenever you need to leave home. Not only will this become costly, but you will find it ineffective if you are in a rush or need to be somewhere at a certain time.

You might get lonely

Remote work does allow you a lot more freedom, but you have to put in the same hours as an office job. And these hours can become lonely if you are cooped up inside all day, alone. Having a car will allow you to meet up with friends in the afternoon or weekends.

Auctions will provide you with a diverse array of cars to choose from, including 4×4 options for those who enjoy longer journeys and adventures. Becoming lonely can be distracting and cause you to run behind on your work. If you are looking at working remotely but know that you could fall victim to this feeling, be sure to socialise with friends and family whenever possible. Having your own car will make this possible.

There will be client meetings

Remote work will mostly mean that you work from home or from your favourite coffee store. But it can also involve meeting clients to discuss a brief, which can be tricky if you have to rely on public transport. Not only will being late cause you to stress, but it will be a bad representation of your company for the client.

If you are able to drive yourself to meetings in your own car, there is a higher chance of a successful meeting. An Uber driver might get lost and a bus might break down, but your own car is reliable and affordable. If you have to meet a client urgently about a project, having to rely on public transport can be disastrous.

It is vital to take the fact of client meetings into account when you decide to work remotely and ensure you are able to represent your company the best way possible.

Related: How Much Does Your Remote Team Actually Need to Know?

There will be company get-togethers

A company that consists mostly of remote workers is guaranteed to have regular get-togethers so that all the team members can meet each other and get to know one another. Sometimes, these get-togethers might be far away, and you will need an easy and effective mode of transport.

If you are in search of a car to get you from home to the next work gathering, the auction cars in Gauteng will certainly fit your needs. Not attending company get-togethers and events will reflect poorly on your ability to work in a team, regardless of if your team works together in an office or not. You will be able to learn more about your team and the company as a whole at these events.

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Increasing Productivity

5 Traits Of Highly-Effective Scrum Teams

Here are the top 5 traits of highly-effective scrum teams.

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Scrum teams can make quick work of complex projects. But accomplishing your company goals by utilising a sprint team is difficult because effective scrum teams are so exceedingly rare.

If you’re thinking of assembling a scrum team, you have to be sure that you’re working with talented individuals who can tolerate the stress hyper-ambitious project management frameworks invite.

Agile teams are ones open to change, to communication, and to improving processes as they define them. Scrum teams have all these same qualities but are unique from agile teams in a few key ways.

You must search for key attributes that define great scrum teams before you begin your company’s next project. Here are the top 5 traits of highly-effective scrum teams:

1. Adaptive

Scrum is one of the leading frameworks implementing agile. Agile is an iterative process whereby teams are self-organised and self-motivated, delivering working products in cycles and measuring the progress of their project through these deliverables.

Scrum team members do not hesitate to change requirements, expand or minimise scope, or add or remove a planned feature from an end product.

Changing roles, revisiting processes, or scrapping failed plans is not unheard of for scrum teams. In fact, even changes late in the development process are encouraged.

2. Ambitious

Scrum defines the length of the iterative processes. The time spent on each cycle is defined as a sprint. With each sprint, which is usually only two weeks long, a small fragment of the project is completed.

Upon the completion of the sprint, the scrum master (or project manager) leads a retrospective, using past evidence and performance evaluations to determine how they will go about completing the next sprint. The sprint structure demands ambition.

Successful scrum teams are passionate and ambitious. With each new sprint, they concentrate their goal of continually improving and expanding what their team can accomplish.

3. Open to criticism

One of the foundational principles of scrum is continual improvement. The sprints and the project retrospectives between them serve to help the team better identify problems. In order for this to work, every team member must be open to constructive criticism.

In addition, they must understand how to apply this constructive criticism to make processes better. The team, therefore, must communicate clearly and concisely.

The team as a whole must be on the same page about improving processes. The team must be cohesive, open to mentorship, and gentle but honest communication.

4. Experienced

An experienced team is much more likely to lead your company to success than an inexperienced one. It seems like an obvious bit of wisdom but it is nonetheless true. While you may be attracted to hiring a young team of passionate and promising project managers and developers, it’s a better idea to bet on an experienced bunch.

Scrum is an incredible project management framework. Still, there is no substitute for experience. No matter how strong a framework may be, it cannot buttress your project against unexpected challenges – only experienced project managers can do that.

5. Co-operative

Scrum team leaders have to underscore the importance of constant communication on a regular basis. Ideally, scrum team members are cooperative, communicative, and transparent. The best scrum teams can achieve a high level of cooperation with little to no contentious feelings.

Additionally, scrum teams are cooperative with the organisation as a whole. Often, scrum teams want to communicate and cooperate with other departments within a company. Instead of working in the dark, scrum teams prefer to engage business people, product owners, and marketers with their development process.

Conclusion

Scrum is one of the most popular project management methodologies based on the agile approach. Scrum is everything agile is but with a bit more of a backbone.

Scrum teams embrace fast-paced environments that use an iterative process to handle complexity. As such, successful scrum teams are adaptive, ambitious, and co-operative. They are open to constructive criticism and can leverage retrospectives to better the project.

No matter how hard your team tries, they are sure to encounter challenges. Experienced scrum teams can handle this pressure with cool, calm, and collected demeanour.

Expert scrum teams are rare, but it is possible to assemble one with the proper attention to the traits that comprise the most effective scrum teams.

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Increasing Productivity

How Training Your Employees Will Prepare Them For The Future

Below are just some of the ways in which training your employees will help to prepare them for the future.

Amy Galbraith

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Employee training is an important part of any growing business. Your staff are the backbone of your business and so should have their skills improved whenever possible. By investing in training courses for your employees, you will be preparing them for the future and helping your company keep ahead of the competition.

In order to be prepared for any future trends, you should invest in training courses for companies that focus both on your industry and on more general skills. Not convinced? Below are just some of the ways in which training your employees will help to prepare them for the future.

They will stay on top of evolving skills

In today’s technological and digitally focused world, the skills we are used to are continuously evolving. This might mean that your administrative assistant will need to be able to use chatbot technology in order to deal with client queries or that your marketing team will need to learn about a new Google algorithm as it comes out.

Having a team that is up-to-date on all the latest skills and trends is one of the major benefits of training courses for companies. It prepares them for the future by allowing them to stay on top of evolving skills that they need for working in a fast-paced environment. Their knowledge and abilities will improve, making it easier for them to adapt to any new changes that occur in technology and their skillsets.

Related: What To Include In Your Induction Training

They will be able to use the latest technology

This goes hand-in-hand with staying on top of evolving skills. Being able to use the latest technology is vital to your business’ success, and sending your staff on training courses for companies which operate in the technological world will help with this.

Imagine if you had a personal assistant who was unable to answer emails because they did not know how to access them? Or if you had a content marketing team who did not know how to resize images in Photoshop for a new campaign? This would cost you both time and money, making it difficult to keep your business operating smoothly. But sending your employees on training courses will teach them the basics of technology so they can stay abreast of new developments.

The entire team will build their knowledge

Sending your staff on a training course will help the entire team to improve and increase their knowledge. And this will help with productivity, collaboration and efficiency, all of which are expected by consumers in a world that is becoming increasingly fast-paced.

You will also be allowing those staff members with different levels of understanding of a topic to increase their knowledge on the topic. This will bring the whole team to the same level and allow everyone to have opinions and offer suggestions on issues. By having everyone on the same level, you will be creating employees who can share knowledge and collaborate on projects, finishing on time, within the budget and exceeding customer expectations.

They can prepare for redefined roles

Technology brings with it new and redefined roles for your employees to adapt to. And with new skills becoming difficult to find, smart business owners will send their staff on training courses for companies so they can learn new skills and be prepared for redefined roles.

In some cases, it might mean that your staff have to learn new automation programs that deal with workflow. This will change their role significantly as they will be working hand-in-hand (so to speak) with new software. Your employees will have to be able to adapt to and deal with a change in their role without any issues.

You might even have to assign them new roles if technology continues to advance, such as bookkeepers becoming data analysts once their roles have been automated.

Related: The Importance Of Training In A Small Business

You can address weakness in abilities

Preparing for the future means that you will need to look at your employees’ current performance levels. One effective way to do this is to take part in training courses for companies. This will allow you to see what weaknesses your employees might have and address and rectify them.

You can prepare them for the future by working on their present. Training courses will show them what areas they might need to improve on and work towards bettering their skills. Not only will this help to build their futures in your company, but you will also be helping your company have an edge over the competition. Well-informed and well-trained employees are ideal for building business success.

Sending your employees for training courses not only helps to improve your business but can build up their futures immensely. It will also help your employees to prepare for the future and allow them to easily adapt to any new roles, technology and trends. Their skills will improve and they will be able to stay up-to-date with everything that is happening in your industry.

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