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Increasing Productivity

Foster Fairness in the Workplace

Focusing on transparency and frequent communication can reduce employee concerns and help improve productivity.

Marcus Erb

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How many times have you heard someone say, ‘That’s not fair’? If you’re a parent, then probably more times than you can count. If you’re a business leader, then probably only slightly fewer times.

Employee concerns over pay systems, managerial favouritism and equal recognition are common challenges in any company. While leaders of some of the best small and mid-sized workplaces struggle with fairness issues just like their corporate counterparts, we’ve found that they achieve more favourable results among their staff nearly 10% more often than large corporates do. This greater success is the result of thoughtful and comprehensive management approaches.

Opening channels

To help your organisation strengthen its own tactics, here are a few lessons to consider:

1. Reaffirm that everyone will receive an equal opportunity to be recognised

One of the fastest ways to erode a workplace’s sense of fairness is by giving recognition unequally. This challenge can be especially difficult when managing employees across multiple sites.

2. Create a sense that promotions are handled fairly

When an employee complains that a co-worker’s promotion wasn’t fair, his or her underlying question might actually be, “Why wasn‘t I promoted?” The best organisations address this by ensuring all employees receive frequent, constructive feedback and by providing personal support in professional development. For example, give your employees feedback at least once every month, if not at the end of every client engagement. To ensure this experience feels balanced, employees should also have the opportunity to give upward feedback to their manager on the client engagement. Or you can implement a coaching system where the company’s professionals have a coach who is typically a level above them. Coaches can meet regularly with their advisees to provide one-on-one feedback and discuss issues and goals the advisee may have. Coaches can also partner with employees to develop personal and professional development goals with action steps to achieve them.

3. Add transparency and a commitment to equity to the pay cheque

When it comes to a sense of fair pay, it’s not just the amount of the pay cheque that matters. The transparency of the compensation system and a clear commitment to equity by the organisation are critical in ensuring people feel fairly paid. One way to create transparency is to construct a total compensation document for each employee annually. These documents communicate each employee’s total compensation, including items such as base salary, bonus, medical coverage, paid time off and several other factors. Ensure that a detailed list of salaries and proposed raises and bonuses are reviewed annually. After making sure salaries are fair compared to industry and geographical benchmarks, make changes to individual employee’s salaries and bonuses to ensure internal fairness between offices and job roles.

4. Offer a fair appeals process

It is critical for employees to understand that they have a fair opportunity to have grievances heard by management. Implement an open door policy for all leaders and several upward feedback mechanisms that allow team members the opportunity to voice concerns or constructive criticisms to a fellow employee outside of their regular communication channel.

Workplace concerns about fairness are challenging for any business and can be frustrating for employees and leaders alike. Focusing on transparency and frequent communication can cut down these concerns, allowing everyone to focus on more rewarding and productive responsibilities.

Marcus Erb is a Senior Research Partner and Senior Consultant with Great Place to Work® Institute. He has worked with clients' senior executives and human resource teams to assess workplace culture, evaluate policies and practices, and recommend plans to strengthen them.

Increasing Productivity

5 Traits Of Highly-Effective Scrum Teams

Here are the top 5 traits of highly-effective scrum teams.

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Scrum teams can make quick work of complex projects. But accomplishing your company goals by utilising a sprint team is difficult because effective scrum teams are so exceedingly rare.

If you’re thinking of assembling a scrum team, you have to be sure that you’re working with talented individuals who can tolerate the stress hyper-ambitious project management frameworks invite.

Agile teams are ones open to change, to communication, and to improving processes as they define them. Scrum teams have all these same qualities but are unique from agile teams in a few key ways.

You must search for key attributes that define great scrum teams before you begin your company’s next project. Here are the top 5 traits of highly-effective scrum teams:

1. Adaptive

Scrum is one of the leading frameworks implementing agile. Agile is an iterative process whereby teams are self-organised and self-motivated, delivering working products in cycles and measuring the progress of their project through these deliverables.

Scrum team members do not hesitate to change requirements, expand or minimise scope, or add or remove a planned feature from an end product.

Changing roles, revisiting processes, or scrapping failed plans is not unheard of for scrum teams. In fact, even changes late in the development process are encouraged.

2. Ambitious

Scrum defines the length of the iterative processes. The time spent on each cycle is defined as a sprint. With each sprint, which is usually only two weeks long, a small fragment of the project is completed.

Upon the completion of the sprint, the scrum master (or project manager) leads a retrospective, using past evidence and performance evaluations to determine how they will go about completing the next sprint. The sprint structure demands ambition.

Successful scrum teams are passionate and ambitious. With each new sprint, they concentrate their goal of continually improving and expanding what their team can accomplish.

3. Open to criticism

One of the foundational principles of scrum is continual improvement. The sprints and the project retrospectives between them serve to help the team better identify problems. In order for this to work, every team member must be open to constructive criticism.

In addition, they must understand how to apply this constructive criticism to make processes better. The team, therefore, must communicate clearly and concisely.

The team as a whole must be on the same page about improving processes. The team must be cohesive, open to mentorship, and gentle but honest communication.

4. Experienced

An experienced team is much more likely to lead your company to success than an inexperienced one. It seems like an obvious bit of wisdom but it is nonetheless true. While you may be attracted to hiring a young team of passionate and promising project managers and developers, it’s a better idea to bet on an experienced bunch.

Scrum is an incredible project management framework. Still, there is no substitute for experience. No matter how strong a framework may be, it cannot buttress your project against unexpected challenges – only experienced project managers can do that.

5. Co-operative

Scrum team leaders have to underscore the importance of constant communication on a regular basis. Ideally, scrum team members are cooperative, communicative, and transparent. The best scrum teams can achieve a high level of cooperation with little to no contentious feelings.

Additionally, scrum teams are cooperative with the organisation as a whole. Often, scrum teams want to communicate and cooperate with other departments within a company. Instead of working in the dark, scrum teams prefer to engage business people, product owners, and marketers with their development process.

Conclusion

Scrum is one of the most popular project management methodologies based on the agile approach. Scrum is everything agile is but with a bit more of a backbone.

Scrum teams embrace fast-paced environments that use an iterative process to handle complexity. As such, successful scrum teams are adaptive, ambitious, and co-operative. They are open to constructive criticism and can leverage retrospectives to better the project.

No matter how hard your team tries, they are sure to encounter challenges. Experienced scrum teams can handle this pressure with cool, calm, and collected demeanour.

Expert scrum teams are rare, but it is possible to assemble one with the proper attention to the traits that comprise the most effective scrum teams.

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Increasing Productivity

How Training Your Employees Will Prepare Them For The Future

Below are just some of the ways in which training your employees will help to prepare them for the future.

Amy Galbraith

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Employee training is an important part of any growing business. Your staff are the backbone of your business and so should have their skills improved whenever possible. By investing in training courses for your employees, you will be preparing them for the future and helping your company keep ahead of the competition.

In order to be prepared for any future trends, you should invest in training courses for companies that focus both on your industry and on more general skills. Not convinced? Below are just some of the ways in which training your employees will help to prepare them for the future.

They will stay on top of evolving skills

In today’s technological and digitally focused world, the skills we are used to are continuously evolving. This might mean that your administrative assistant will need to be able to use chatbot technology in order to deal with client queries or that your marketing team will need to learn about a new Google algorithm as it comes out.

Having a team that is up-to-date on all the latest skills and trends is one of the major benefits of training courses for companies. It prepares them for the future by allowing them to stay on top of evolving skills that they need for working in a fast-paced environment. Their knowledge and abilities will improve, making it easier for them to adapt to any new changes that occur in technology and their skillsets.

Related: What To Include In Your Induction Training

They will be able to use the latest technology

This goes hand-in-hand with staying on top of evolving skills. Being able to use the latest technology is vital to your business’ success, and sending your staff on training courses for companies which operate in the technological world will help with this.

Imagine if you had a personal assistant who was unable to answer emails because they did not know how to access them? Or if you had a content marketing team who did not know how to resize images in Photoshop for a new campaign? This would cost you both time and money, making it difficult to keep your business operating smoothly. But sending your employees on training courses will teach them the basics of technology so they can stay abreast of new developments.

The entire team will build their knowledge

Sending your staff on a training course will help the entire team to improve and increase their knowledge. And this will help with productivity, collaboration and efficiency, all of which are expected by consumers in a world that is becoming increasingly fast-paced.

You will also be allowing those staff members with different levels of understanding of a topic to increase their knowledge on the topic. This will bring the whole team to the same level and allow everyone to have opinions and offer suggestions on issues. By having everyone on the same level, you will be creating employees who can share knowledge and collaborate on projects, finishing on time, within the budget and exceeding customer expectations.

They can prepare for redefined roles

Technology brings with it new and redefined roles for your employees to adapt to. And with new skills becoming difficult to find, smart business owners will send their staff on training courses for companies so they can learn new skills and be prepared for redefined roles.

In some cases, it might mean that your staff have to learn new automation programs that deal with workflow. This will change their role significantly as they will be working hand-in-hand (so to speak) with new software. Your employees will have to be able to adapt to and deal with a change in their role without any issues.

You might even have to assign them new roles if technology continues to advance, such as bookkeepers becoming data analysts once their roles have been automated.

Related: The Importance Of Training In A Small Business

You can address weakness in abilities

Preparing for the future means that you will need to look at your employees’ current performance levels. One effective way to do this is to take part in training courses for companies. This will allow you to see what weaknesses your employees might have and address and rectify them.

You can prepare them for the future by working on their present. Training courses will show them what areas they might need to improve on and work towards bettering their skills. Not only will this help to build their futures in your company, but you will also be helping your company have an edge over the competition. Well-informed and well-trained employees are ideal for building business success.

Sending your employees for training courses not only helps to improve your business but can build up their futures immensely. It will also help your employees to prepare for the future and allow them to easily adapt to any new roles, technology and trends. Their skills will improve and they will be able to stay up-to-date with everything that is happening in your industry.

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Increasing Productivity

Take Responsibility For Your Company’s Culture To Boost Productivity

A healthy culture isn’t a nice-to-have but a must-have.

John Rampton

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Whether you’re running an early-stage startup or a fast-growing company, every organisation has a culture. And it can determine whether your business succeeds or fails.

Your company’s culture comprises the actual work environment for your team and the standards everyone is held to. It also dictates how colleagues interact and communicate and the values and beliefs of your team. In fact, one survey shows that 86 percent of employees believe their company’s culture influences how productive they are.

No wonder Arianna Huffington has described corporate culture as “a company’s immune system.”

“Ultimately,” she says, “your health depends on your immune system.” Here are four ways a healthy company culture boosts morale and productivity.

It makes employees happy

A study conducted by economists at the University of Warwick found that happiness led to a 12 percent spike in productivity, while unhappy workers were 10 percent less productive. As the research team states, “We find that human happiness has large and positive causal effects on productivity. Positive emotions appear to invigorate human beings.”

If you have employees who dread coming into work and are spending more time looking at the clock than working, how productive do you really think they are? What’s more, happier employees tend to work better with others, solve problems instead of complain about them and make fewer mistakes. They also have more energy and motivation, which helps them learn faster and make better decisions.

Related: Wasted Employee Time Adds Up: Here’s How To Fix It

It promotes collaboration and stronger relationships

A healthy and positive company culture encourages your teammates to get to know one another. That friendly chatter eventually leads people to feel comfortable enough to share advice, opinions and ideas.

When there’s a large project looming, your team members will be able to work together faster and more efficiently because they know how to communicate. More importantly, this leads to your team building friendships – which has been found to increase productivity and engagement.

“People are more creative and productive when they experience more positive inner work life, including more positive emotions, stronger motivation toward the work itself and more positive perceptions of the organisation,” says Harvard Business School Professor Teresa Amabile, who co-authored “The Progress Principle.”

It inspires creativity

Let’s say that an employee or colleague comes to you with a suggestion. If you immediately dismiss her idea, do you think she’ll come to you the next time she has an “aha” moment?

Healthy company cultures encourage people to be creative through brainstorming sessions and new responsibilities. This not only gives them a chance to be heard, but it also helps them look for unique ways to solve problems.

It influences individual mindsets

Company culture also affects how each team member views his or her individual performance. It shouldn’t comes as a surprise, then, that healthy cultures foster more high-performing team members. Aaron Schmookler, leadership coach and co-founder of TheYesWorks, a training and team-building organization, calls this positive peer pressure.

“Why do aspiring Olympians train with other aspiring Olympians?” he asks. “In part, they want the high-performance drive to rub off on them if they don’t have as much of it as they wish.”

According to Schmookler, even when someone already has a high-performance mindset, she’ll want to keep it and deepen it so she can keep pushing forward. Being surrounded by others pushing for greatness makes the hard work feel easy.

Schmookler also says the opposite is true.

“We’ve all heard of workplaces where a new person comes into a low-performance culture and people tell them, ‘slow down.’ ‘You’re making us look bad.’ High-performance cultures have people who instead say, ‘Pick it up. You can do it.’”

Related: 7 Ways To Get Better At Working With Others

How to avoid toxicity

There’s a strong correlation between morale and productivity. If you want your team to be more productive, you’re going to have to foster a healthy and positive work culture. Emma Seppala, Ph.D., and Kim Cameron, Ph.D., suggest in Harvard Business Review that you can achieve this by fostering social connections.

Encourage your teammates to get to know each other by hosting social events or having them eat lunch together. You must also get away from your desk and have face-to-face interactions with your team. Go out of your way to help as well.

Leaders who are fair and self-sacrificing inspire employees to become more loyal and committed. If your team is swamped, step in to help. Encourage people to talk to you – don’t brush someone off when he has a problem. It gets the problem off his mind, which means he can focus on work.

A healthy culture isn’t a nice-to-have but a must-have. Culture exists, whether we actively cultivate it or let it develop on its own. To get the most productivity you can, make sure to build an environment where people feel respected and inspired. It will not only make your employees happier, but it will also fuel high-quality work.

This article was originally posted here on Entrepreneur.com.

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