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Start-up Advice

Exploring a Franchise Opportunity? 5 Key Questions to Ask

Enjoy your exciting exploration of franchising and keep an open mind as you discover the possibilities.

Anna Wilds

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A franchise lets people experience the freedom of business ownership with the security of operating with a proven business model.

A prospective franchisee learns more about this financial operation and embarks on a discovery process. As a franchise coach, I like to prepare candidates with what to expect from such initial exchanges and some key questions to ask.

Related: Essential Tips for Bootstrapping

Once you request information from a franchisor, a franchise representative will follow up with you promptly. At this point, your franchise-discovery process begins, and the two parties will start to get to know each other.

This begins a mutual elimination process as the two sides check each other out to see what the other brings to the table and what he or she is looking for.

A franchisor will want to know if you have what it takes from personal, professional and financial standpoints.

As a franchise candidate, you’ll wish to know if operating a franchise provides the means to an enjoyable work life, an attractive financial return and a balanced lifestyle.

After mutual exchanges of initial information, and if no roadblocks are identified right away (like the franchisor is not operating in your market or you just filed for bankruptcy), expect to receive an overview of the franchise concept over the phone or by email.

The franchisor will undoubtedly provide the big picture and move into more details in subsequent conversations. With a well-structured discovery process, you’ll know the steps involved and the approximate time frame it takes to complete them.

Plenty of questions will fly back and forth, but here are five that should be on any serious franchise candidate’s list:

Related: 7 Unexpected Signs You Might Be an Entrepreneur

1. How does this franchise work?

Discuss with the franchisor what’s the core business, what the company sells, who are the targeted customers and how they are attracted. Ask if a franchisee is expected to be a full-time operator or if a semi-absentee model applies.

After receiving the overview of the company, expect more detail in follow-up communications about the operational details, marketing, software and technology, real estate (if applicable) and other relevant business elements.

2. What training and ongoing support is provided franchisees?

After gaining a basic understanding of the business and how it works, you’ll want to learn about initial training and ongoing support for franchisees.

Find out how long the training takes and where it’s provided: online, in a classroom or in the field. Inquire about mechanisms for continued support.

A franchisee should not feel it’s a mystery to figure out where to go for help when questions arise.

3. What is the company’s competitive advantage?

Figure out what makes this franchise stand out from its competition.

Ask who the competitors are and what this franchisor does better or differently from other players in the field. This will help you determine what makes the franchise’s offerings attractive to a potential owner and prospective customers.

4. Does the company have a standardised operating system?

One of the biggest advantages of working under a franchise model is not having to reinvent the wheel. Figure out if all the kinks have been worked out in daily business operations. Find out if there’s consistency throughout the system so that customers in your local market receive the same experience as those in other regions.

5. What’s the real cost of buying this franchise?

Ask about other initial fees (beyond the franchise fee) that may apply for training, software or territory. Gain a firm grasp of the total investment involved. Find out the up-front expenses for opening the business and if you must have to pay for the grand opening’s marketing.

Learn how much cash you should have in the bank to cover operating expenses until the business breaks even. Find out all financial obligations.

Related: When in Startup Mode, Embrace Speed! Speed! Speed!

Editor’s note: This piece has been updated to clarify that this initial discovery process takes place over the phone and by email.

This article was originally posted here on Entrepreneur.com.

Anna Wilds lives and breathes her rewarding work as a the CEO and Founder of Franchise Locators. The Augusta, GA native is a business owner, MBA, female veteran, corporate refugee, and experienced investor who likes to have the last word (just ask her husband). To find the right business for you, contact Anna at anna@franlocators.com or (762) 233-7227.

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Start-up Advice

6 Resources For Start-ups Looking For Funding

Here are 6 online resources that can help you pay the bills and grow your business at the same time.

Josh Althuser

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Anyone who has ever considered starting their own business, or is currently in the process of doing so, knows that every little bit helps when it comes to making ends meet. Part of the charm of start-up culture is the low-budget creative atmosphere that seems to continually fuel innovation. But, eventually you’re going to have to keep the lights on and water running, and you can’t do that with creativity alone.

Whether you are a business that is just starting out, or already well on your way, there are plenty of online platforms that offer start-ups advice and funding opportunities. Here are 6 online resources that can help you pay the bills and grow your business at the same time.

1. Kickstarter

kickstarter-logoAt one point it seemed that anyone with a clever idea could make a video showing why the world should invest in the next big thing. While a lot of crazy projects have gotten funded over the years, utilising a crowdfunding platforms like Kickstarter continues to be a viable way to get your project off the ground. Of course, if you want to reach your funding goals, it’s best that you have already done your market research, have a solid plan, and treat crowdfunding like a global VC.

Visit Kickstarter here.

Related: 4 Tips To Secure Funding For Your Start-up

2. Toptal

toptal-logoThose who are new to the start-up world might not know exactly where to start when it comes to looking for funding. While the freelance economy has grown immensely in the last 5 years, it’s important to know where to look.

Platforms like Toptal offer a wide range of freelance professionals that specialise start-up funding. Start-ups seeking a consultant on Toptal can also rest easy knowing that they carefully screen each candidate, ensuring they have the necessary professional background and experience to guarantee a successful project. 

Visit Toptal here.

3. Appbackr

appbackrIf you couldn’t already tell by the name, appbacker is definitely worth checking out if you are a start-up working in app technology for both Android and Iphone. The platform helps people discover different apps through the crowdsourcing model. Investors can scroll through apps from around the world, and if they like what they see, they can choose to invest. Funding incentive is based on an investor’s ability to purchase an app at the wholesale price, eventually making a profit once the app starts flying off the shelves in the official app store.

Visit Appbackr here.

Related: 7 Strategies For Development As An Entrepreneur

4. Gust

Gust logoInvestors are more likely to invest locally, which is why Gust is an attractive option for start-ups around the world, as they represent over eighty countries worldwide. Founded by a team of investors and lawyers, Gust knows their way around the start-up world.

With portals for both start-ups and investors, the platform seamlessly connects those seeking funds and those looking to invest. Start-ups can create a profile on Gust, and also have access to tools and tips to help them regulate finances and legal matters. 

Visit Gust here.

5. AngelList

angellist-logoNot just for investment, although that is a major part of the platform, AngelList is also a great place to find start-up jobs as well as recruitment. Those start-ups that are looking to expand can greatly benefit from this feature, while also getting their name out there to potential investors.

Their syndicate platform, led by technology experts make room for those who are looking to invest the chance to apply to a lead or directly invest in a fund.

Visit AngelList here.

Related: 6 Steps To Building A Million-Dollar Ecommerce Site In 60 Days

6. Seedrs

seedrs-logoFrom top corporations to big name accelerators, Seedrs aims to simplify the funding process for investors. Providing a vast network of investors from 48 different countries, who tap into an additionally impressive network of start-ups, there is plenty of room for collaboration on this platform. Seeders also encourages investors and start-ups to continue their relationship after the transaction is made. Their online and offline networks aim keep both start-ups and investors in the loop.

Depending at what stage of development your company has currently reached, exploring various funding options available to you is a worthwhile endeavour. Rather than blindly pitching investors, investigating each potential platform, whether it’s crowdfunding or a hiring a freelance funding expert, will save you time and resources so you can focus on the right type of investment based on your needs.

Visit Seedrs here.

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Start-up Advice

Picking Your Lane: Maximising Your Chances Of Success And Happiness

How do you choose? What do you prioritise? What’s right for me is almost certainly not right for you.

Anthony Miller

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Most entrepreneurs start businesses out of necessity.  They do what they have to.  They don’t think far ahead.  They fight fires every day.  They are the foundation of every economy all over the world.  Some succeed, some fail, few shoot the lights out.  Some are happy, some are not.

For me, there’s nothing more thrilling than building a business.  Seeing your ideas turn into reality.  Seeing your team exceed your expectations every day.  Seeing your customers’ lives improved by your products.

But, entrepreneurship is not for the faint-hearted.  You pour blood and sweat and tears into your business.  You get more than your fair share of punches in the nose.  It’s hard, but if you’re lucky and you persevere, the rewards are great.

So, how do you maximise your chances of getting into the ‘happy and shooting the lights out’ club?

Related: 9 Quotes Every Entrepreneur Should Live By

Picking the right lane – figuring out what you’re going to do – is probably the most important decision you’ll make.  Once you’ve figured that out, you can get down to the nitty gritty of picking your team and building your business.

But, how do you choose?  What do you prioritise?  What’s right for me is almost certainly not right for you.

sweet-spot-modelThe Sweet Spot Model, which has been drifting around the web for years, provides great guidance.  If you do what you love, the hard yards won’t feel like work.  If you do what you’re good at, you’ll beat or (even better) outstrip the competition.  If you provide something the world needs, you’ll feel a sense of purpose.  If someone will pay for it, you have a business.

When I co-founded Simply, I wanted to tick all 4 boxes AND work from Cape Town AND be extremely flexible (so I could prioritise family health).

I worked on three different ideas: A GIS-platform for solar and other utilities; a transaction platform for stokvels; and a cheeky online life insurance play.

The life insurance play quickly emerged as my best choice (it helped that my partners are top actuaries J):

  1. What I’m good at – doing start-ups, connecting people and teams, and using technology and data to solve business problems.
  2. What I love – working with people I like and trust to build businesses that solve hard problems and make the world a better place.
  3. What the world needs – most adult South Africans have one or more funeral policies. Few have life or disability cover and policies are often very expensive.  There’s a clear need for simple, convenient, well-priced life, disability and funeral cover.
  4. What someone will pay for – the market we’re targeting is huge – nearly R7.5Bn of new premium is written annually.

Related: 7 Strategies For Development As An Entrepreneur

With the stars lining up, we pressed the go button in early 2016.  It’s now twelve months since we launched to market and early signs are good:

  1. Our innovative, online products – Family Cover, Domestic Cover and Group Cover – have been well received and are improving all the time.
  2. We have an amazing, engaged team – inspired by the purpose of protecting vulnerable people.
  3. We’ve sold more than 4 500 policies to date, providing more than R2.5Bn of cover to more than 20,000 people.
  4. We’re based in Cape Town, working hard and having fun, and I seldom miss a swimming gala, netball game or opportunity to go mountain biking.

While picking the right lane is no guarantee of success, it definitely helps stack the odds in your favour. You’re going to need all the help you can get. So, take the time to pick your lane. I bet it’ll be worth the effort.

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Start-up Advice

9 Quotes Every Entrepreneur Should Live By

Entrepreneurship takes great perseverance. Failure is common. In fact, it is expected. Over 75% of venture-backed start-ups fail.

Jennifer Keithson

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Entrepreneurship takes great perseverance. Failure is common. In fact, it is expected. Over 75% of venture-backed start-ups fail.

There are great learning opportunities that present themselves when we fail, but we must be willing to continue on and try again in order to learn anything at all.

It can be quite an arduous task to strive for your own means, to create your own vision and to rally the support within yourself that starting and running your own business requires.

Thankfully, we’re not in it alone. The wisdom of others can greatly ameliorate the process learning from our missteps and hiccups.

Taking from sagacious investors, inventors and thinkers can help you pick yourself up and make something meaningful out of your quest to become a successful entrepreneur.

By studying the thought processes of other entrepreneurs, we can become more enriched and more aware of how to approach the challenges we face in business and in life.

Here are 9 quotes every entrepreneur should live by:

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