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Beyond Banal Business Travel

Twenty-five-year-old South African automotive drivetrain repair company Rex Diff and Gearbox found a perfect match for its business travel needs when it joined kulula work’s client base, and never looked back. Dennis McLachlan of RDG’s Consumer Affairs and Marketing division explains why.

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What RDG does

RDG repairs and remanufactures all types of car and truck gearboxes, differentials, propshafts and CV-joints. It has 10 branches countrywide and also serves motor dealers and workshops in neighbouring countries. Besides offering repair and gearbox exchange services to the consumer motorist market, RDG also provides service-level warranty repairs for a number of major OE motor manufacturers, vehicle importers and major fleet owners and operators.

What have been your biggest challenges with business travel?

On occasion, I have had to arrange both urgent and routine travel for company personnel. I often find it difficult to reserve a seat on a website at short notice. This can be inconvenient and frustrating at times.

Related: How To Take The Hassle Out Of Business Travel With Kulula Work

Why did you start using kulula work’s services?

About nine years ago on a flight from Port Elizabeth to Johannesburg, the owner of RDG, Rick Rex, happened to be sitting next to Cindy Cunningham-Scott, who was the Comair Corporate Division Sales Manager at the time. They got chatting, and soon afterwards, Cindy called me to arrange a meeting where we formalised an arrangement that enabled me to enjoy the experience and convenience of kulula work. The rest is history.

How has kulula work made doing business easier?

Getting company managers and technicians across the country to our various branches at short notice is now easier and faster. I can call at any time, even after business hours, and book seats or change flights.

There is a certain pleasure in being able to call and speak to a real person who is efficient and makes every effort to accommodate my requirements.

What are some of the benefits you’ve experienced as a kulula work client?

The best possible airfares according to the class available are certainly a plus for the company. I can also make urgent changes quickly and conveniently without too much fuss and bother.

Two events stand out for me. Four years ago my wife and I were running late for a flight from Cape Town to Johannesburg. I called the car rental agent who said he would drop us off at the departure terminal. I then called BA Special Services. They checked us in over the phone, and met us at the departure terminal entrance with our boarding passes. Naturally we had only hand luggage. We rushed through security to the aircraft in a matter of minutes. That goes well beyond the normal service one expects.

Related: Kulula Work Brings You The Cheapest Flights Of The Day For Your Business Travel

More recently, a work colleague who lives 80km away from O.R. Tambo (ORT) International Airport called me at 5am. He was running late and would miss his 6am flight. I called BA Special Services at ORT, and the operator quickly and calmly changed the flight to a later one.

Why would you recommend kulula work to other businesses?

They do what they do so well; making affordable business travel effortless and painless. They fully understand the needs of business travellers.


The following is exclusively available when your next business trip is booked via kulula work:

  • Best fares of the day on kulula.com and British Airways (operated by Comair)
  • Flexible flight changes (only the difference in fare and taxes will apply)
  • No booking fees
  • Competitive car hire rates with Europcar and Avis
  • Great hotel rates with Protea Hotels and City Lodge Hotel Group
  • Invoicing and reporting
  • Account management
  • Access to our qualified Corporate Reservations team. *

* Legal stuff applies

For that work-life balance you’re after, contact kulula work on +27 (0)11 285 3050, email sales@kulula.com or visit www.kulula.com/work.

Kulula work is the direct distribution channel of kulula (Comair Limited), specialising in corporate travel, so your business is in good hands. Let us help you with your business travel requirements, affording you great savings and a reliable travel service.

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Company Posts

Set Up Your SME For Success With Fibre

Boost your business potential when you plug into fibre. It offers unprecedented benefits, taking your business to the next level of connectivity.

Ignite

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More South Africans are turning to fibre for fast Internet access. We’re witnessing a boom in fibre expansion and as a result, it’s becoming a more affordable option for SMEs. Once businesses connect to fibre, they can access a reliable, ultra high-speed connection that unlocks the full advantage of cloud-based processing.

Cater to usage demands

A slow Internet connection can derail your business. It’s imperative for business owners to prepare their networks to handle additional usage requirements. Failing to do this might lead to interruptions, slowdowns and a potential impact on your bottom line. An Internet connection should be a tool that supports innovation and uninterrupted productivity.

Shift to the cloud

More businesses are accessing cloud-hosted information via Software-as-a-Service (SaaS) tools and other platforms. In 2018, nine out of 10 companies in South Africa said they had increased spending on cloud computing, according to a report by World Wide Worx and F5 Networks. Running your day-to-day business on the cloud requires you to have a more powerful Internet connection.

Support video and VoIP

Some businesses make use of video capabilities for training and meetings, and VoIP for sales and marketing. On a fibre line, businesses can ensure they meet these demands without putting a strain on the network. With fibre, business owners can run voice and Internet data on the same line but may look at installing a second data connection for redundancy.

Get what you pay for

There’s no denying it, fibre provides exceptional speeds and offers a brilliant price-to-performance ratio. You won’t receive the same contention ratio as other connection mediums – you will get what you pay for. Bandwidth caps are less of an issue with fibre because there’s a choice of affordable uncapped deals on offer.

Make the right choice

  • Before you decide on your fibre deal, ask the right questions, understand exactly what you’re paying for and match your business requirements with the right amount of bandwidth.
  • Choose a provider that allows you to manage growth for the long term – one that allows you to choose your deal, scale when necessary and not throttle your fibre line.
  • You’ll also want an ISP to have your back further down the line. Insist on obtaining a comprehensive list of services along with the monthly fee. Ensure you are provided with a full service including all necessary support and equipment to deliver optimal fibre performance.

Ignite’s drive and purpose is to be the spark that inspires SMEs, which is why the Ignite Fibre service is structured to put you in control. Ignite offers you tailored packages that take into account your daily Internet and business startup needs.

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Company Posts

Designing Her Destiny

Oh Yay! owner, Emmerentia van den Hoven does business her way.

QuickBooks SA

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In 2011, Emmerentia van den Hoven took a leap of faith when she decided to leave her graphic design job at an agency and pursue her real passion – and it has paid off tenfold. Here’s her story.

“When I started planning my own wedding eight years ago, I fell in love with wedding design and wanted to do that for the rest of my life. Designing for brands had become a set of rules rather than being creative, and I’d always wanted to work for myself. So, in September 2011, I turned my seven-month-old side gig into a fully-fledged business and launched Oh Yay!

I have to hustle every month to get new clients because every client will use my services maximum twice – first for the wedding invitations and then for the stationery on the day – so I don’t normally have returning clients.

Because my main business is seasonal and usually once-off per customer, I have branched out into branding for small businesses in the beauty and lifestyle industry. I also earn a passive income through the Oh Yay! online shop where I sell wedding décor items.  Oh Yay Kids – my other online store – is my passion project. I launched it just before my second child was born, adding items to the store that I made for my two boys when I saw a need for it. I then expanded into prints for nurseries and kids’ party stationery.

I work for myself and have no employees, so the fact that QuickBooks lets me load all my services, products and prices in one place makes running my business so much easier. Being an entrepreneur is difficult because you don’t know if you’ll be successful or not. But if you believe in and love what you’re doing, it reflects in your work and the service you give.”

Less admin, more of what you love

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When Oh Yay! was launched, along with her dream of being an entrepreneur, came the nightmare of other administrative tasks. But that changed in 2018 when Emmerentia started using QuickBooks.

“When I was using spreadsheets to balance my books, I was spending 80% of my time on admin, which left very little time to tend to customers’ orders. I now spend no more than 25% of my time on admin, which is important, especially when it comes to the speed at which I send quotes. You don’t get any work if you don’t send out quotes and it’s tough to juggle the admin with your actual job of running the business.

Numbers were never really my strong point, so having a professional quote done in record time not only projects professionalism, but the format also changes the way new clients see me. In my industry, the quicker you can send a quote out, the likelier you’ll get the clients’ business. It gives legitimacy to my business. The QuickBooks system operates so seamlessly that clients communicate with me differently, like I have my own accounting department, when in fact, I’m a one-woman-show.

I used to dread doing admin, but now it’s so easy and quick. I’m not just saying this – QuickBooks changed my life.”

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The Future Of Fleet Management Is Now

TomTom Telematics

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Power up your fleet management and make even smarter business decisions with the new WEBFLEET. WEBFLEET is the award-winning Software-as-a-Service fleet management solution from TomTom Telematics, designed to provide you with the data needed to help your field operations become more efficient, more productive, safer and more profitable.

An improved interface and enhanced features mean WEBFLEET is now more powerful than ever before, and can be accessed anytime, anywhere on any screen. Find everything you need to help save on fuel, maintenance and administration costs, while delivering the quality service your customers demand.

It has already delivered proven results for customers across the globe and is powered by continuous innovation, meaning it is ready to grow with you and your organisation as goals and challenges change. Discover the future of fleet management now and help give your business an edge on the competition. Request a demo and find out more at telematics.tomtom.com/webfleet/landingpages/launching-the-new-webfleet.

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