- Player: Daniel Tall
- Company: DW Bullion
- Established: 2010
- Contact: dwbullion.co.za
At last count, there were more than 54 000 South Africans living in New Zealand. Not only is it one of the safest countries in the world, but it also offers a fantastic lifestyle with lots of things to do. So why would anyone leave to come here?
Daniel Tall did that five and a half years ago and he’s loving it. Why? Because where others run from challenges, he sees only opportunity. Tall grew up on a farm in rural New Zealand. Dyslexic, he left school at 15, having hated every minute of it. He went to work as a baker, all the time wondering how he was going to get rich.
Taking the business model to SA shores
After ten years he decided it was time to hang up his apron and he started selling aluminum joinery. It turned out that he was a great salesman and his next move was into residential property development in Christchurch. He was highly successful, until the market crashed in 2008 and everything came tumbling down around him.
To survive, he and business partner William Fitzgerald bought gold from people, turning it into bullion and selling it to jewellers. They made a killing, earning NZ$11 000 in their first four hours of business — in what was already a saturated market. That prompted Fitzgerald, who is married to a South African, to suggest that they test their idea here.
“We set up our first gold buying kiosk at The Galleria Mall in Amanzimtoti in 2010,” Tall recalls. “No-one offered this service to people who had unwanted or damaged gold jewellery. Pawn shops were an option, but people generally have a negative view of them. We were the first to offer a professional gold buying service which gave customers fair value for their jewellery, in a safe environment.”
Tall and Fitzgerald discovered, to their amazement, that there were tons of gold people wanted to get rid of. They hired their first employee within two weeks, and today they have 19 kiosks in shopping centres around the country.
Determined to be wealthy
“We were not entrepreneurs who came here with a big plan,” he stresses. “We wanted to make money, and if other people could do it, so could we. After we started the business, we made decisions and changes along the way as we figured out what worked and what didn’t. It was incredible how the market embraced our concept.”
He says they had little competition when the business got off the ground. “Several companies have tried to compete with us, but our company DW Bullion has remained the biggest and most successful in nature.”
Tall puts much of the business’ success down to organic growth.
“Every time we encountered a problem, we built a system to fix it. One of the first tasks was to ensure we always remained compliant. In New Zealand, you can buy gold anywhere, but here the premises have to be licensed, and maintaining legitimacy can be difficult, which is why systems are critical.”
He says slow growth coupled with long-term goals are fundamental to any business. “After launching, we opened 12 additional kiosks within three months, almost destroying the venture in the process. We had too many stores and no control, with staff robbing us blind. Thankfully the gold price was rising so that helped to save the business, as did slowing down its growth.”
Tall is most excited about DW Bullion recently becoming an official gold refining company. His goal now is to become the second biggest in the country, after Rand Refinery, which currently refines most of Africa’s gold and serves the world gold market. Not bad for a baker.
Tall has documented his success story in his book, A Tall Order, published in 2015 and written to motivate others. In it he writes, “Your emotions dictate your decisions, which drive your actions and ultimately determine your results!”
Early success will often tempt you to scale quickly. Don’t do it. Slow, organic growth will usually lead to a more stable and sustainable business model.
Watch List: 50 Top SA Small Businesses To Watch
Keep your finger on the pulse of the start-up space by using our comprehensive list of SA small business to watch.
Entrepreneurship in South Africa is at an all-time high. According to Global Entrepreneurship Monitor (GEM), total early-stage entrepreneurial activity has increased by 4.1% to 11% in 2017/2018. This means numerous new, exciting and promising small businesses are launching and growing.
To ensure you know who the innovative trailblazers are in the start-up and small business space, here are 50 of South Africa’s top establishing companies to watch, in no particular order:
- Livestock Wealth
- The Lazy Makoti
- Mimi Women
- AfriTorch Digital
- Akili Labs
- Native Décor
- Quality Solutions
- EM Guidance
- Kahvé Road
- HSE Matters
- VA Virtual Assistant
- Famram Solutions and Famram Foundation
- BioTech Africa
- Brand LAIKI
- Plus Fab
- Lenoma Legal
- Benji + Moon
- Brett Naicker Wines
- Legal Legends
- The Power Woman Project
- Aviro Health
- AnaStellar Brands
- Data Innovator
- Oolala Collection Club
- Empty Trips
- Vula Mobile
- The Katy Valentine Collection
- Pimp my Book
- ART Technologies and ART Call Management
- The Sun Exchange
How 28-Year Old Entrepreneur Adam Fine Is Leveraging The Global Phenomenon Of Five-A-Side Football
Adam Fine of Fives Futbol discusses how he leverage a global phenomenon and the value of strategic partnerships in business.
- Player: Adam Fine
- Company: Fives Futbol
- Est: 2011
- Visit: www.fivesfutbol.co.za
Nothing about Adam Fine is by-the-book. The 28-year-old entrepreneur describes himself as a slightly big child. He’s the CEO of one of the most exciting start-ups in South Africa, having leveraged the global phenomenon of five-a-side football to start a business that has grown almost as fast as the game itself. Not bad for a venture that was launched with the princely sum of R85 000 — Fine’s life savings at the time.
He started it in 2011, with a strong focus on corporate social investment and making a positive social impact. It was by forming strategic partnerships that Adam really managed to grow Fives Futbol. He’s opened pitches in prime locations that serve both the school and corporate markets, while still being accessible for social impact interventions in local communities.
Pivoting at the right time is key to growth
In the last 18 months, Fives Futbol has trebled in size, and achieved some amazing milestones — it now employs 50 full-time staff, and 80 part-timers. It’s one of the factors that drives Adam, as many of his employees support up to eight family members. It’s now also represented in four provinces and 15 locations around the country. By September, there will be 18.
Quick growth means you have to be able to pivot quickly when things do not go according to plan, and mostly they don’t, Adam says. “If things are not working you should be able to ‘pivot’, to shift your focus. And do it fast. It’s not a sign that things have gone wrong by any means, on the contrary, it means you have the insight to recognise that there is a problem with the assumptions on which you have built your business model. The decision to pivot is a big one, and not something to be taken lightly. It requires you to take a hard look at your reallocation of resources, and to do it with an open mind.”
In Adam’s case, construction delays, councils taking their time to approve, or having to put money into rolling out sites as opposed to marketing, means the promotion of a new site will slow down, for example, because the business does not yet have a large marketing budget.
“When we run behind on the construction of a new site, R40 000 can suddenly become R100 000 — but here’s the thing: If a deal comes along that will probably harm your business in the short-term but enable significant long-term growth, sometimes you have to juggle what you have so you can make it work.”
The Lesson: Choose your investors carefully
Fine says he’s lucky to have a solid group of investors that he has cultivated over six years. “Their input is invaluable. They’ll say, ‘slow down’ or ‘have you thought of this?’, ‘have you factored in that?’ The ability to develop a good relationship with our investors has had a significant impact on the success of the company. Over and above money, they provide wisdom, guidance and connections.”
His relationship with his investors is key. While many entrepreneurs make it just about the money, Adam understood something else — he has a pretty cool brand with a great cause behind it. So, while investors are asked for money all the time, he was able to offer something more than just a business idea — alignment. He generated enthusiasm for the ‘why,’ behind the business. Like most of us, it makes investors happy to know that they are helping to make a positive difference.
And while it’s easy to bandy about the word ‘partnership’, Adam has worked hard to make that a reality. He set out to find like-minded people who are passionate about the business and the cause, which is why they are able to serve as great resources for advice and insight.
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“The best way to ensure that you and your investors have a valuable and lengthy partnership is to make sure that everyone is aligned on the vision.”
This includes Adam’s team. The internal culture of an organisation is vital to its strength and growth. “Without our team we don’t have a business for investors to support — our people are critical to our success. They’re the executors of the vision at the end of the day.”
The Lesson: The value of strategic partnerships
Much of the growth of Fives Futbol has been fuelled by finding the right sponsorship partners in key industries. To overcome the challenge of a limited marketing budget, Adam has secured sponsorships with big brands like Adidas, Total Sports, Debonairs, and Klipdrift, allowing Fives Futbol to use their access to communities as a marketing platform to derive income as well as scale. And it works both ways.
“Because we have a national footprint and a team of people, we run activations for our partners, which also provides us with an ancillary revenue stream,” he says. “Knowing how to join forces with other businesses has been a key factor in making the business successful. Our strategic partners have enabled the business to leverage their brand to give us more exposure. When it works well, a strategic partnership can be just what you need to speed up the growth of your business.”
Watch List: 15 SA eCommerce Entrepreneurs Who Have Built Successful Online Businesses
The advent and advancement of the online marketplace has led these entrepreneurs to successfully build and grow their ecommerce empires.
South Africa’s ecommerce market is worth R10 billion per year. By 2021, the number of online shoppers is expected to have reached 24.79 million.
“Our recent research on SA shows people are browsing three hours or more on their mobile phones and 25% shop online. They trust local brands,” says Geraldine Mitchley, Visa senior director for digital solutions in sub-Sahara Africa.
These entrepreneurs have cashed in on ecommerce and launched successful online stores that have either established their dominance in the market, or are taking the e-tailing world by storm.
Here’s how these 15 ecommerce capitalists are making money using the Internet:
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