Below are just some of the reasons why every business needs a call centre.
Without fail, every single business says that one of their differentiators is customer service. When was the last time you were wowed? Most businesses don’t walk...
Looking back, these are the things we could have done differently to win the deal.
With a management approach that unlocks the full energy of the organisation, CEOs can turn around a failing business with the people they already have.
You’ve got a great product idea and you want to start an online store but you don’t want to invest your time and money if nobody...
Customers often talk cost when they have vague concerns about the product. Your job is to find out and solve the real problem.
You may be causing confusion somewhere in the customer journey. And confused customers don't buy.
Learn to sell nearly anything.
Innovative and focused on always providing superior solutions to the energy sector, Karebo Group works with top-quality providers to ensure 100% service delivery to its clients.
Do you have clients that constantly push the boundaries, who have unrealistic expectations and inconsistent feedback? What if you could have a client base of only...
Small changes to your ecommerce platform could transform your turnover.
Differentiate your business in the one way that customers value the most: deliver the goods on time.
Imagine a world where 80% of your revenue came from 20% of your customers. Now what will it take to make it your reality?
Customer service is no longer a differentiator. Every business makes the same promises, and everyone says that they put their customers first. But do you? Here...
If you're struggling to drive urgency in your business, here are three ways to do it.
Get over the shock, figure out what's really going on and respond calmly.
Your business is your asset of value. This has been your life’s work, and you certainly don’t want to cash out too cheaply. Here are 5...
The least nudge is often all that is needed to get a wavering customer to purchase.