Person, socialisation, product, place – what are the key differentiating factors between those who negotiate price and those who don’t?...
Shift your focus from barren and ‘over fished’ markets to customers who are looking for the right solutions.
Ditch your script. Record your calls. Analyse your patterns. There are new, non-conventional ways to approach calls. Have you tried them?
Implement these 5 steps and achieve 2017 revenue targets and set up a great start to 2018.
Do we actually know enough about selling online to the point of being able to forego the traditional face-to-face selling?
Spendthrift customers are unwilling to part with their attention absent the CX factor.
If your goal is to communicate, talking is a lot better than typing.
Don’t start a business unless you know how you’ll sell your product. Once you start selling, you can build a track record. Once you have a...
In a world where consumers are regularly besieged with information from a variety of sources, all competing for their attention, direct marketing campaigns have a narrow...
Matt Brown interviews Brent Tollman, an entrepreneur and international media strategist, about how to craft a great story for your business, it's products and it's people.
Build your business through customer referrals by leveraging these five tactics.
Meeting people and winning their trust is essential to business success and life success.
The upturn in active mobile phone users in South Africa has also affected internet usage and consumer habits drastically.
A purely transactional approach to business will never result in customer loyalty. If you want to cultivate loyal customers, you need to care about their long-term...
Three ways to trade cold calling for warm leads.
Make buying online and your customers will thank you (and buy a lot more from you).
“With a client coach we had a win rate of 50% or more. Without a client coach, our win rate was less than 5%.”
In order to find new potential customers it is important to know where these people are.