You’ve got chatbots running your customer service, interactive screens across your stores and you’ve just appointed a chief digital officer....
How do you succeed when your customers, competitors and even employees know as much as you do or more?
If your website has a lot of traffic but few conversions, it's time to figure out the problem.
Data is the secret sauce to grow your business and dominate your marketplace.
Ditch your script. Record your calls. Analyse your patterns. There are new, non-conventional ways to approach calls. Have you tried them?
Do we actually know enough about selling online to the point of being able to forego the traditional face-to-face selling?
Build your business through customer referrals by leveraging these five tactics.
Meeting people and winning their trust is essential to business success and life success.
“With a client coach we had a win rate of 50% or more. Without a client coach, our win rate was less than 5%.”
This is why you should launch a member-only e-commerce store in South Africa.
Running a successful business is all about getting customers, which means selling is the single most important skill to have as an entrepreneur.
It's easier to double sales by doubling the amount of an average sale than to double the number of those closed.
With so much competition out there, how do you actually win over potential customers? One of the best ways is to make an emotional connection.
How do you keep sales people motivated when clients aren’t spending?
Learning the missteps not to make is a big first step toward getting it right.
As an entrepreneur, stakeholder relationships are key to the success of your businesses.
Want to make your business a success? You need revenue. And how do you get revenue? You need to sell.
There is nothing wrong with "returning'' a call the prospect said they were going to give you but, apparently, has forgotten to.