Customer service is no longer a differentiator. Every business makes the same promises, and everyone says that they put their...
Your business is your asset of value. This has been your life’s work, and you certainly don’t want to cash out too cheaply. Here are 5...
The least nudge is often all that is needed to get a wavering customer to purchase.
With the exceptions of some industries such as the financial sector which in many cases still requires customers to be present at a branch for compliance’...
Cloudlead, GrooveJar, Stripe Checkout and Drip can help you customise your first-time visitor's journey, to 'customer.'
A giant customer can be highly profitable or cost you your business. Have you considered all the angles?
Being able to predict your sales for next month and those to come, is a result of a combination of two things.
You’ve got chatbots running your customer service, interactive screens across your stores and you’ve just appointed a chief digital officer. Why aren’t you seeing sales going...
If you want to close more sales, you need to understand the three phases of the customer buying cycle.
From finding the right website builder to figuring out how customers will pay you, there's a lot to consider when opening an online store.
How do you succeed when your customers, competitors and even employees know as much as you do or more?
If your website has a lot of traffic but few conversions, it's time to figure out the problem.
Data is the secret sauce to grow your business and dominate your marketplace.
Ditch your script. Record your calls. Analyse your patterns. There are new, non-conventional ways to approach calls. Have you tried them?
Do we actually know enough about selling online to the point of being able to forego the traditional face-to-face selling?
Build your business through customer referrals by leveraging these five tactics.
Meeting people and winning their trust is essential to business success and life success.
“With a client coach we had a win rate of 50% or more. Without a client coach, our win rate was less than 5%.”