If someone calls about what you sell, call them back. Not in a week, right now.
You may be causing confusion somewhere in the customer journey. And confused customers don't buy.
Innovative and focused on always providing superior solutions to the energy sector, Karebo Group works with top-quality providers to ensure 100% service delivery to its clients.
Small changes to your ecommerce platform could transform your turnover.
Don’t lose sight of the importance of your pipeline — you need to be closing deals while still feeding new leads into your business.
Customer service is no longer a differentiator. Every business makes the same promises, and everyone says that they put their customers first. But do you? Here...
If you're struggling to drive urgency in your business, here are three ways to do it.
Get over the shock, figure out what's really going on and respond calmly.
Your business is your asset of value. This has been your life’s work, and you certainly don’t want to cash out too cheaply. Here are 5...
The least nudge is often all that is needed to get a wavering customer to purchase.
With the exceptions of some industries such as the financial sector which in many cases still requires customers to be present at a branch for compliance’...
Cloudlead, GrooveJar, Stripe Checkout and Drip can help you customise your first-time visitor's journey, to 'customer.'
A giant customer can be highly profitable or cost you your business. Have you considered all the angles?
Being able to predict your sales for next month and those to come, is a result of a combination of two things.
You’ve got chatbots running your customer service, interactive screens across your stores and you’ve just appointed a chief digital officer. Why aren’t you seeing sales going...
If you want to close more sales, you need to understand the three phases of the customer buying cycle.
From finding the right website builder to figuring out how customers will pay you, there's a lot to consider when opening an online store.
How do you succeed when your customers, competitors and even employees know as much as you do or more?