It will inform your operations, which will inform your human and asset capital and lastly, the financial investments you make.
How to do customer interviews the right way.
How do you know if you are delivering on customer expectations and more?
Tips you will want to hang on your wall.
5 Predicted 2013 trends from social@Ogilvy.
Improve customer experience, increase advocacy and retain more customers.
How to use social media to rock customer service.
Break down the walls between your organisation and your customers.
A guide to creating loyal customers.
Learn how to expand your global reach.
5 Loyalty strategies for retail business owners.
Tips on how to make your event stand out.
10 things your clients wish you knew about them.
25 ways to show your customers that you appreciate them.
What is growth hacking and how you can use it.
What is changing the way we think, identify and deliver?
Why should your business exist? That is the core question to answer for any company. The presentation shows how you find the answers to this question.
Understanding CRM and why it is important.
Find out why a business strategy is so important to the growth and overall success of your business.
This slideshow explains how you can create customer loyalty now and always.
Innovation explained and why it is important as an entrepreneur.