About TomTom Telematics
TomTom Telematics is a business unit of TomTom dedicated to fleet management, vehicle telematics and connected car services. WEBFLEET is a Software-as-a-Service solution, used by small to large businesses to improve vehicle performance, save fuel, support drivers and increase overall fleet efficiency. TomTom Telematics is one of the world’s leading telematics solution providers with more than 785 000 subscriptions worldwide, servicing drivers in more than 60 countries.
Speak to a TomTom Telematics customer, and you’ll soon realise that customer ROI is paramount. Neil Yates, founder of Binclean SA, says the company saw a 20% increase in production after installing WEBFLEET, as well as a reduction in its overtime bill and a 15% reduction in fuel spend.
For Christoph van Zyl, founder of Renavatio Vervoer, the on-the-ground impact of installing TomTom Telematics’ system has been a game-changer. “The percentage of work done for money expenditure is not even relatable,” he says. “The system works perfectly and has given us a return on investment of 8 000%. We save 2 000 litres of fuel per truck per month, simply because the system monitors driving style, idling time and a host of other data. Drivers can log in and check their performance on a scale of one to ten — and they’re incentivised to do so. We pay monthly bonuses based on their personal scores out of ten.”
VDM, a large transport business with over 160 trucks, uses TomTom Telematics to benchmark its fleet against predefined route surveys and, in so doing, enables massive savings in fuel and total turnaround time. “If you don’t measure it, you can’t know it,” says VMD’s CEO, Deon van der Merwe.
“Communicating via the WEBFLEET platform helps us to save time and creates a formal trail of correspondence with our drivers. I don’t believe it’s possible to successfully run a business like ours without a solution like this,” he says.
Staying ahead of the game
“TomTom Telematics is in the business of helping businesses,” says Justin Manson, National Sales Director, TomTom Telematics. “Our goal is to help our customers master their challenges. The right data at your fingertips will help you change the way you operate. How much cash is being left on the table in an organisation because of inefficiencies?
“A telematics system can radically improve productivity and workflow. Done correctly, a business can save up to 10% on its bottom line, and redeploy that cash into the company’s growth, thanks to drivers reaching customers quicker and getting more done. The right data also increases productivity and ensures better turnaround times.”
The system is also Open API, which means a business’s various existing applications can communicate and interact with each other through WEBFLEET. “From a productivity perspective, we no longer need to manually capture any trip information,” says Deon. “In addition, we have every conceivable piece of data available that will assist us to run a leaner, more cost-effective fleet, ensuring we deliver on all our KPIs — particularly when meeting our customers’ needs.”
Deon believes the benefits for SMEs are as great, if not more so. “Many SMEs don’t have the back-office support that we do. The ability to capture and use this information without a team of admin specialists at your disposal is a huge competitive advantage for smaller businesses,” he says.
The TomTom Telematics difference
Renavatio Vervoer’s Christoph van Zyl agrees. “Rising fuel costs, inefficiencies and the challenges of locating our customers were putting a huge strain on our business,” he says. “I had a friend who worked for TomTom Telematics and he had told me about their solutions. Cash flow in this business is tight, and I hadn’t entertained the idea of investing in additional hardware or software, but I was getting desperate. I called him and asked him to walk me through the solution. Within half an hour I was sold.”
Like many transport operators in South Africa, Christoph believed the capital expenditure to set up a telematics system across his fleet would have put too much strain on his cash flow. However, because the TomTom Telematics team has worked so closely with local operators and understands their needs and challenges, a subscription model has been developed whereby customers don’t need to invest a large capital outlay into TomTom Telematics’ technology, but receive the tech and software, including installation, at no extra cost, in exchange for a monthly subscription fee.
This fact was a gamechanger for Christoph and many business owners like him — he could instal ground-breaking technology into his fleet without a capital outlay. “It was this model that made the solution possible for us, and the impact on our business was immediate.”
Set Up Your SME For Success With Fibre
Boost your business potential when you plug into fibre. It offers unprecedented benefits, taking your business to the next level of connectivity.
More South Africans are turning to fibre for fast Internet access. We’re witnessing a boom in fibre expansion and as a result, it’s becoming a more affordable option for SMEs. Once businesses connect to fibre, they can access a reliable, ultra high-speed connection that unlocks the full advantage of cloud-based processing.
Cater to usage demands
A slow Internet connection can derail your business. It’s imperative for business owners to prepare their networks to handle additional usage requirements. Failing to do this might lead to interruptions, slowdowns and a potential impact on your bottom line. An Internet connection should be a tool that supports innovation and uninterrupted productivity.
Shift to the cloud
More businesses are accessing cloud-hosted information via Software-as-a-Service (SaaS) tools and other platforms. In 2018, nine out of 10 companies in South Africa said they had increased spending on cloud computing, according to a report by World Wide Worx and F5 Networks. Running your day-to-day business on the cloud requires you to have a more powerful Internet connection.
Support video and VoIP
Some businesses make use of video capabilities for training and meetings, and VoIP for sales and marketing. On a fibre line, businesses can ensure they meet these demands without putting a strain on the network. With fibre, business owners can run voice and Internet data on the same line but may look at installing a second data connection for redundancy.
Get what you pay for
There’s no denying it, fibre provides exceptional speeds and offers a brilliant price-to-performance ratio. You won’t receive the same contention ratio as other connection mediums – you will get what you pay for. Bandwidth caps are less of an issue with fibre because there’s a choice of affordable uncapped deals on offer.
Make the right choice
- Before you decide on your fibre deal, ask the right questions, understand exactly what you’re paying for and match your business requirements with the right amount of bandwidth.
- Choose a provider that allows you to manage growth for the long term – one that allows you to choose your deal, scale when necessary and not throttle your fibre line.
- You’ll also want an ISP to have your back further down the line. Insist on obtaining a comprehensive list of services along with the monthly fee. Ensure you are provided with a full service including all necessary support and equipment to deliver optimal fibre performance.
Ignite’s drive and purpose is to be the spark that inspires SMEs, which is why the Ignite Fibre service is structured to put you in control. Ignite offers you tailored packages that take into account your daily Internet and business startup needs.
Designing Her Destiny
Oh Yay! owner, Emmerentia van den Hoven does business her way.
In 2011, Emmerentia van den Hoven took a leap of faith when she decided to leave her graphic design job at an agency and pursue her real passion – and it has paid off tenfold. Here’s her story.
“When I started planning my own wedding eight years ago, I fell in love with wedding design and wanted to do that for the rest of my life. Designing for brands had become a set of rules rather than being creative, and I’d always wanted to work for myself. So, in September 2011, I turned my seven-month-old side gig into a fully-fledged business and launched Oh Yay!
I have to hustle every month to get new clients because every client will use my services maximum twice – first for the wedding invitations and then for the stationery on the day – so I don’t normally have returning clients.
Because my main business is seasonal and usually once-off per customer, I have branched out into branding for small businesses in the beauty and lifestyle industry. I also earn a passive income through the Oh Yay! online shop where I sell wedding décor items. Oh Yay Kids – my other online store – is my passion project. I launched it just before my second child was born, adding items to the store that I made for my two boys when I saw a need for it. I then expanded into prints for nurseries and kids’ party stationery.
I work for myself and have no employees, so the fact that QuickBooks lets me load all my services, products and prices in one place makes running my business so much easier. Being an entrepreneur is difficult because you don’t know if you’ll be successful or not. But if you believe in and love what you’re doing, it reflects in your work and the service you give.”
Less admin, more of what you love
When Oh Yay! was launched, along with her dream of being an entrepreneur, came the nightmare of other administrative tasks. But that changed in 2018 when Emmerentia started using QuickBooks.
“When I was using spreadsheets to balance my books, I was spending 80% of my time on admin, which left very little time to tend to customers’ orders. I now spend no more than 25% of my time on admin, which is important, especially when it comes to the speed at which I send quotes. You don’t get any work if you don’t send out quotes and it’s tough to juggle the admin with your actual job of running the business.
Numbers were never really my strong point, so having a professional quote done in record time not only projects professionalism, but the format also changes the way new clients see me. In my industry, the quicker you can send a quote out, the likelier you’ll get the clients’ business. It gives legitimacy to my business. The QuickBooks system operates so seamlessly that clients communicate with me differently, like I have my own accounting department, when in fact, I’m a one-woman-show.
I used to dread doing admin, but now it’s so easy and quick. I’m not just saying this – QuickBooks changed my life.”
The Future Of Fleet Management Is Now
Power up your fleet management and make even smarter business decisions with the new WEBFLEET. WEBFLEET is the award-winning Software-as-a-Service fleet management solution from TomTom Telematics, designed to provide you with the data needed to help your field operations become more efficient, more productive, safer and more profitable.
An improved interface and enhanced features mean WEBFLEET is now more powerful than ever before, and can be accessed anytime, anywhere on any screen. Find everything you need to help save on fuel, maintenance and administration costs, while delivering the quality service your customers demand.
It has already delivered proven results for customers across the globe and is powered by continuous innovation, meaning it is ready to grow with you and your organisation as goals and challenges change. Discover the future of fleet management now and help give your business an edge on the competition. Request a demo and find out more at telematics.tomtom.com/webfleet/landingpages/launching-the-new-webfleet.
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