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Entrepreneur Today

6 Threats to Business in 2013

Risks aren’t always immediate to your business, sometimes macro-factors can impact you in ways you hadn’t considered.

Alison Job




The last days predicted by modern-day Mayans failed to arrive on schedule. “In fact, the risks we all face as we go into 2013 are much more complex, and thus much more difficult to counter,” says Michael Davies, CEO of ContinuitySA.

“It is almost impossible to consider individual risks without taking the overall risk into consideration,” Davies observes. “Globalisation and the profound connectedness between individuals, companies and countries promoted by technology means that risk, too, must be seen broadly.”

Davies and members of his executive team have identified six business risks for 2013.

1. Social malfunction grows. Across the world, it is increasingly clear that established certainties and beliefs about how the world is structured are becoming fluid. There is an overall loss of faith in society’s institutions and their ability to deliver a just world order.

In South Africa, persistent dissatisfaction with service delivery has exploded into widespread and violent protests against the very nature of the system. The miners’ revolt in Marikana has been a watershed event, as it bypassed both the settlements negotiated by the miners’ own representatives and the normal processes of democracy. Democratic process, it seems, is either profoundly misunderstood or mistrusted.

This impatience with society’s existing institutions and processes appears to be spreading and there are worrying signs that even the middle class, on whose shoulders society’s prosperity and stability ultimately depend, are also losing faith in basic concepts.

The extreme passions roused by the ongoing e-toll saga in Gauteng is an obvious example of this trend. For the middle classes, this type of feeling generally translates into a reluctance to pay tax, an action that can fatally undermine the state itself.

2. Global economic and financial volatility. It appears that the 2008 financial crisis is both more far-reaching and profound than first expected. Markets and economies seem unable to regain an even keel, and many commentators are seeing this volatility as “the new normal”. The flipside is an increasing regulatory burden as governments and other institutions attempt to rein in uncontrolled capitalism and protect investors.

For South African businesses, important associated risks are the volatility of commodity prices, greater competition internally and in export markets, and an unstable currency.

3. Environmental risk. If volatility is the new economic normal, then there is every indication that climatic volatility is also becoming a feature of life. For South Africa, climate fluctuations may be expected to increase the risk of water and even food shortages.

Thus far, global and national environmental initiatives are gaining traction too slowly, and seem likely to add to the cost of doing business in the short term—giving rise to a classic case of how to balance short- and long-term risk.

4. Infrastructural risk. A common African business risk is inadequate and poorly maintained infrastructure. Water and power are the two obvious risks that threaten business, but the road and rail networks also present challenges.

Government efforts to address these problems are affected by the principle of interconnectedness: opposition to e-tolling, one feels, is more influenced by wider dissatisfactions rather than the principle of “user pays”.

Many South African businesses are taking extraordinary measures to mitigate infrastructural risks by assuming responsibility for all or some of the infrastructure needed for their projects. Property developers, for example, are often providing roads and sewerage, and factories some of their own energy—and think of corporate involvement in points people to ameliorate the effects of faulty traffic lights and schemes to fill in potholes.

5. Data risk. Data is becoming more important as a way for companies to assess risk and compete more effectively—this is the phenomenon of Big Data. It’s probably true to say that most companies are still coming to terms with the concept and, more importantly, how to use data effectively.

Nonetheless, data privacy regulations have already sprung up to protect personal data, creating a set of risks relating to data security. One is the growing menace of cybercrime. Another is the whole question of data sovereignty—as companies try to safeguard their data while reducing costs, they may opt for the security of cloud solutions.

However, when those data centres are located and/or owned offshore, it becomes difficult to be sure of data security and accountability for lapses.

An associated risk is the peaking trend of IT consumerisation, so-called BYOD (bring your own device—the use of private mobile devices to access corporate data). BYOD offers both advantages and disadvantages: boards and their CIOs need to think carefully about how to protect their data against potential threats—and how to use the available technology wisely to obtain a competitive advantage.

6. Business continuity remains misunderstood. Risk management has definitely become integrated into the corporate agenda, and is maturing. This may be seen by the replacement of the existing BS25999 standard by ISO22301.

The BS25999 standard set the standard for business continuity management, but the new ISO223301 standard is much more detailed in its requirements, and requires much more documentation of the processes followed. It also requires committed board-level leadership, thus effectively putting risk management into the spotlight.

However, in practical terms, the broader concept of business continuity management is becoming absorbed into the IT budget, with a concurrent diminishing of focus on operational matters. At the same time, budgets in general are under pressure.

“Ironically, then, the biggest overall risk has become corporate myopia about the true nature of risk—and this at a time when risk has become much more integrated into corporate strategy. Boards must resist seeing risk in terms of technology alone. Business continuity is a much more useful concept, one that takes into account the interconnectedness of risk today. When considering risk, business leaders need to take a broad view of organisational resilience before honing in on their particular company’s situation,” Davies concludes. “Risk is now systemic, and so the approach to risk must also be systemic and have operational relevance to the organisation.”

Alison Job holds a BA English, Communications and has extensive experience in writing that spans news broadcasting, public relations and corporate and consumer publishing. Find her at Google+.


Entrepreneur Today

Win 1 Of 50 Free Tickets To This Exclusive Event With Entrepreneur And Matt Brown Media

Calling start-up business owners or aspiring entrepreneurs 25 years old and under. Win a free ticket to this life-changing event with Entrepreneur Magazine, Matt Brown Media and South African entrepreneur Max Lichaba.





Are you a young, start-up or aspiring entrepreneur looking for inspiration from someone who started with nothing and built a R120 million business?

You could be one of 50 lucky, young start-ups and aspiring entrepreneurs to join Lichaba Creations, Kwa Lichaba, Lichaba Custom Rides and Lichaba Refinery owner Max Lichaba on Tuesday 20 March 2018 for an exclusive two-hour lunch and in-person interview brimming with entrepreneurial insights.

Enter to win this once in a lifetime opportunity

If you’re 25 years old and under, and looking for business advice to help you build a successful start-up, then don’t miss this opportunity to receive access to the event, which will be held at Kwa Lichaba in Soweto.

50 exclusive seats up for grabs!

Your prize will include:

1. First-hand insights from successful South African entrepreneur Max Lichaba.


2. A free Brand ID workshop with Vega on ‘How to Develop and Launch Your Brand’.

The workshop focuses on the importance of reflection and self-belief when offering your own personal brand and products to the world. You will be encouraged to explore your own values, meaning and purpose, and guided as to how to create an identity that will capture the unique individual that is “brand YOU”. The workshop will be hosted in Soweto or at Vega’s campus in Randburg, and the date is still to be determined


  1. FREE access to the premier Kwa Lichaba venue.
  2. FREE lunch included in the event.

How to enter the competition

You must be under 25 years old to enter the competition:

  1. Send an email to Entrepreneur Magazine at
  2. Give us your full name and ID number.
  3. Tell us in your email why you should win a free ticket to this premier event.

What you will learn from Max Lichaba

Max finished school with a Grade 10 education, and was expected to become a miner like most of the men in his community. Instead, he focused on becoming a business owner. It’s been a long, hard road, full of challenges, but today he heads up a R120 million business. Share in his journey as Matt Brown interviews him in person, and unpacks his journey, the hardships he’s faced, and the lessons his learnt in overcoming those obstacles, including:

  • Wanting more out of life than being a miner in his hometown, like his peers and seeking alternative opportunities to make money and uplift his community.
  • The power of persevering even in the face of closed doors – they eventually opened up because he pushed through for long enough.
  • The importance of starting, even if you start small, by initially focusing on breaking even before buying into the fancy additions to presumably make business faster and easier.
  • Banking on a new business and losing it all, with the added responsibility of paying employees’ salaries and pension packages with money he didn’t have

Max will join a list of some of South Africa’s most successful billionaires, entrepreneurs and the CEOs hosted on The Matt Brown Show, on Tuesday morning. Matt’s 20 years’ experience in business strategy, technology and marketing communications and over a dozen local and international awards make this a discussion worth participating in.

Don’t miss out – enter the competition to win your ticket

  1. Send an email to Entrepreneur Magazine at
  2. Give us your full name and ID number.
  3. Tell us why you should win a free ticket to this premier event.


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Entrepreneur Today

Franchising Sector Ready To Lend A Hand

How business can use franchising to improve jobs and support entrepreneurship throughout South Africa.





“We are at a moment in the history of our nation when the people, through their determination, have started to turn the country around.
Now is the time to lend a hand…
Now is the time for each of us to say ‘send me’…
Now is the time for all of us to work together, in honour of Nelson Mandela, to build a new, better South Africa for all.”
Cyril Ramaphosa, SONA 2018

The Presidents commitment to small business

The SONA speech by President Cyril Ramaphosa and his commitment to supporting small business and entrepreneurship has been welcomed by Tony Da Fonseca, the Franchise Association of South Africa’s Chairman, who in 2017 had already met with the chairperson of the Parliamentary Portfolio Committee for Trade & Industry to pave the way for greater co-operation between government and the franchise sector.

“We are encouraged by the President’s promise to increase co-operation with business and look at ways to encourage entrepreneurship, youth training and job creation” says Tony Da Fonseca.

“We are confident that the franchise sector can play a pivotal role through innovations like the development of social and micro franchising which hold enormous and largely untapped potential for the development of the economy and improve service delivery.”

Confirming that the growth of the economy will be sustained by small businesses, “as is the case in many countries”, President Ramaphosa confirmed that government would honour its undertaking to set aside at least 30 percent of public procurement to SMMEs, co-operatives and township and rural enterprises and would continue to invest in small business incubation. “It is our shared responsibility to grow this vital sector of the economy.”

Franchising is ready to play a larger role


As a sector that already contributes 13, 3% to the country’s GDP generating an estimated R587 billion through its 845 franchise systems, 40 528 franchisees and employing 343 319 people, franchising is perfectly poised to play an even bigger role in furthering small business development, skills transfer and job creation.

“As a successful businessman and former franchise owner himself, Cyril Ramaphosa is familiar with the far-reaching potential that franchising has in small business development, skills development and job creation, says FASA Chairman Tony Da Fonseca.

“We are hopeful that he will look to us in the franchise sector to assist in building that ‘small business support ecosystem that assists, nourishes and promotes entrepreneurs’ that he referred to in his SONA speech.”

That, together with the welcome measures by government to reduce the regulatory barriers for small business and the introduction of an innovation fund targeted at start-ups and small suppliers that could become supply chains to the franchise sector, will go a long way to opening the doors to small business expansion and the benefits to the economy that will flow from that.

Related: Multi-Unit Franchising Growing In South Africa

The Franchise Association of South Africa (FASA) has always been a proponent of small business incubation and has, over the years, embarked on various public/private initiatives to grow the franchise sector. Their efforts have included youth cadet schemes through the Jobs Fund, developing micro businesses to become franchise-ready through the Department of Small Business Development’s Micro Franchisor Development Project and through various private initiatives with funders and franchise members.

The franchise sector to stimulate entrepreneurship and jobs

According to Tony Da Fonseca, much more can be done in the public/private development space. “The opportunities to transform government services, such as health care, water delivery, education and in many other areas, through the social franchise format, are enormous. Both locally and internationally, pilot projects in social franchising that operate on commercial principles, making enough profit to sustain operations and re-investing surplus profits into the community they serve, have proved to be viable.”

According to Tony Da Fonseca, the franchise sector is well-positioned to come together in a concerted effort to stimulate entrepreneurship and create much-needed jobs.

Franchising in South Africa currently services around 17 business sectors – way behind countries such as Australia, Europe, Canada and the USA who boast between 25 and over 70 business categories.

Related: Key Franchising Trends To Consider For 2018

“The opportunities to expand into many more sectors and particularly in the social and services sectors of the economy are endless. We welcome the opportunity to work with government in creating an entrepreneurial environment that will grow investment confidence, introduce new small business concepts via the franchise system, accelerate BEE and enterprise opportunities, giving training to the youth and above all create those much needed jobs.”

Mr President, the franchising sector is ready and able to take on the opportunities for ‘renewal and revitalisation, and for progress to build the fair, just and decent society to which Nelson Mandela dedicated his life.’

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Business Model

How To Pick The Business Model That Works For You

So, you’ve picked your lane.  You’ve decided what you want to do and why you want to do it.  You’ve picked something you’re good at.  You’re convinced the world needs and values it.  You now need to decide how to make money.  That’s where business model design comes in. 

Anthony Miller




There are plenty of business model options for the same idea.  For example, let’s say your idea is to offer historic tours of Cape Town.  You could either do it yourself or hire professional guides to do it.  Or you could use mobile technology to provide DIY walking tours.  You could charge per tour or you could charge a membership fee.  There are so many options.  How do you pick the model that works for you?

The Lean Canvas is a great tool for entrepreneurs who are faced with this question. Adapted from The Business Model Canvas, it provides a simple, one page framework for brainstorming possible business models, prioritising where to start, and tracking ongoing learning.  It walks the entrepreneur through the business model process logically and ensures the key elements of a successful business are considered.

Related: Business Model Design – Picking The Business Model That Works For You

My co-founders and I have used the Canvas extensively at Simply – for designing our business model, and for communicating it to partners and investors. The only thing you know with certainty when you start a business is that it’s not going to turn out as you expect it to.  The Canvas evolves as you go – it was, and continues to be, a very useful guide in our journey.

Recognising an opportunity for disruption

We figured there was an opportunity to do something disruptive in the SA life insurance space.  It was clear to us that lots of people were either not covered or getting a rough deal.  Guided by the Canvas, we defined our first Customer Segment as adult South Africans, aged between 25 and 45 and earning between R5k and R30k monthly.

We then identified the 3 big Problems – specific to that segment – that needed solving:

  1. Most of the people in our segment have some form of funeral cover, but very few have life or disability cover.
  2. The cover they do have is often expensive relative to the benefits provided (i.e. a very small % of the premium goes towards the risk costs).
  3. There is no simple, intuitive way to buy good value life, disability and funeral cover online.

Developing a value proposition

Next came the Value Proposition.  We believed we could use technology, digital marketing and human-centred product design to deliver simple, online life, disability and funeral insurance at a great price.  We felt we could be for life insurance in South Africa what Takealot has been for retail.

We thought the world was moving far faster than incumbents realised; that millennials were ready to buy life insurance online; that we could build for the digital world and be in the right place at the right time.

And the rest flowed from there.  I don’t have the time or the space to walk you through the other elements of the Canvas here, but you can probably fill in the blanks.  Suffice to say, the process was invaluable and enabled us to build our business around a clearly considered business model.  It’s early days, but the signs are good – we’re making a positive impact, having fun and keeping our investors happy.

Creating a Lean Canvas

So, how should you go about sketching your own Lean Canvas?  The team at suggest the following approach:

  1. Sketch a canvas in one sitting. While a business plan can take weeks or months to write, your initial canvas should be sketched quickly.
  2. It’s okay to leave sections blank. Rather than trying to research or debate the “right” answers, put something down quickly or leave it blank and come back to it later.
  3. Think in the present. Business plans try too hard to predict the future which is impossible. Instead, write your canvas with a ‘getting things done’ attitude.
  4. Use a customer-centric approach.  You may need to sketch one Canvas per customer segment.  Start with the Customer Segment and go in sequence.

The Canvas has brought clarity and a common language to our business model design process.  It’s enabled us to agree upon and communicate our business model effectively – both internally and externally.  It’s also allowed us to tune and adjust our model as our story has unfolded – an inevitability for entrepreneurs.  I highly recommend the Lean Canvas as a tool for designing your business model.  Give it a try – I think you’ll like it.

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