More than three-fifths of small and medium enterprises (SMEs) surveyed and a third of larger organisations in South Africa surveyed believe the Protection of Personal Information Act (POPI) does not apply to their business raising concerns that there is a gap in basic information security knowledge across the country, a leading information security company said today as it launched the first South Africa State of the Industry – Information Security report.
The survey, conducted by research body Ipsos on behalf of Shred-it, highlighted a lack of awareness among SMEs and C-Suite organisations about the legal requirements around storing and disposing of confidential data outlined in the POPI Act partially enacted on 11 April 2014.
According to the findings, C-Suite Executives (70%) are more likely than SMEs (37%) to understand the implications the POPI Act has on their business. Although the POPI Act is yet to be fully implemented, once it comes into force businesses are given a grace period of just one year to comply. If the Act is not adopted after this time, organisations could face financial penalties of up to R10 million or a prison sentence of up to 10 years could be imposed.
Nearly half (46%) of C-Suite Executives and one-third (32%) of SMEs say the POPI Act will put pressure on their organisation to change their policies related to information security. Despite this, one-third (32%) of SMEs say they currently have no protocol for storing and disposing of confidential data. By contrast, C-Suites Executives are more likely to have policies in place with over half (57%) saying they have a protocol that is strictly adhered to by all employees. However, a further third (37%) with a policy in place admit that not all employees are aware of these protocols. This highlights a worrying gap in knowledge for employees resulting in personal information potentially being compromised as they are unaware of how to correctly protect, process and securely dispose of data.
Businesses can increase security by implementing a Clean Desk policy, which means all information must be secured, for example in a locked drawer, when an employee is away from their desk, and a Shred-it All policy, which means that all office paperwork is destroyed before being recycled so that employees do not need to make a decision as to what is or is not confidential. Some companies have already responded to these security risks, with 80% of C-suites and 64% of SMEs stating that they have a Clean Desk policy in the workplace.
Commenting on the findings, Tom Bell, Regional Manager, Shred-it South Africa, said, “Understanding the legislative environment is crucial for businesses in South Africa to ensure they are implementing best practices to safeguard the confidential information of their customers, employees and partners. However, our Security Tracker results show that organisations are not prioritising this, nor are they putting policies in place to help employees understand how to securely store and dispose of sensitive data. By neglecting to put policies in place, businesses are at serious risk of a data breach, which causes significant legal, financial and reputational harm.”
The Security Tracker results also indicate a need for Government to take action and help South African businesses to understand their information security priorities. Both C-Suite (47%) and SMEs (55%) say the South African Government’s commitment to information security needs improvement.
Other Key Findings from the Security Tracker:
- Almost all C-Suites Executives (89%) and almost three-quarters of SMEs (73%) questioned say they have employees using flexible/off-site working models. Despite this, only 53% of C-Suite Executives have a policy in place for disposing of and storing confidential information both off-site and at home, while this is lower for SMEs (32%), therefore highlighting a policy gap and potential data breach risk for businesses.
- Just half of C-Suite Executives (55%) and SMEs (51%) say client/customer information would threaten the stability of their organisation in the event it was stolen, which is concerning as this information is often confidential and the loss of this data could cause significant legal, financial and reputational damage. Likewise, only 37% of C-Suite Executives and 22% of SMEs note that the theft of HR/Employee information would be damaging, despite the fact that this often contains highly sensitive personal information about individuals, highlighting a lack of knowledge from South African businesses around what information could put them at risk.
These results clearly show that many businesses in South Africa are struggling with information security putting confidential information at risk. Organisations, in particular SMEs, need to recognise that they may need to turn to experts for counsel, whether that’s Government bodies responsible for information security or an information destruction service provider.
Old Mutual Committed To Empowering South African Entrepreneurs
South African small and medium-sized enterprises (SMEs) looking to take their venture to the next level will get a chance to network with big business – such as the likes of Old Mutual – at Global Entrepreneurship Week, currently running from 12 – 16 November 2018 at the Enterprise Room in Rosebank, Johannesburg.
Global Entrepreneurship Week is an annual celebration of the innovators and job creators, who launch start-ups that bring ideas to life, drive economic growth and social inclusivity.
According to the Banking Association of South Africa, SMEs have been identified as productive drivers of inclusive economic growth and development in South Africa, as well as globally. Some researchers have estimated that the local SME sector makes up 91% of formalised businesses. The sector also provides employment to an estimated 60% of the labour force and accounts for around 34% of Gross Domestic Product (GDP) in total economic output.
Old Mutual has been actively working to empower SMEs for more than a decade through structured programmes and vehicles designed to provide both the financial – and non-financial – support that is critical for success. This focus on creating both business and societal value means that the company continues to invest in creating opportunities for all South Africans.
The company’s innovative Enterprise and Supplier Development Fund works to create opportunities for small businesses to become integrated into Old Mutual’s supply chain, creating sustainable partnerships of mutual benefit. In addition, Old Mutual’s Masisizane Fund offers SMEs operating in the manufacturing, franchising and agricultural arenas a mix of grants, loans and technical support, to enable them to gain vital market access and create jobs.
Collectively, these two small business empowerment funds have approved over R750-million in funding to small businesses across the country, having already disbursed close to R600-million, while creating more than 8330 job opportunities in the process.
Old Mutual recognises that funding alone is not the key catalyst for growth where SME development is concerned, which is why it also offers a range of non-financial support option to SMEs both pre and post investment. This includes SME training in financial education, as well as business support in the form of technical mentorship, financial management tools and advice, as well as bespoke accounting services.
Old Mutual will be hosting a special session at Global Entrepreneurship Week on Wednesday 14 November 2018 titled “Doing Business with Old Mutual” at which SMEs looking to connect with the company can get more information on its unique empowerment and development programmes.
Entrepreneurs can get more information on Old Mutual’s small business empowerment programmes here:
Enterprise and Supplier Development Programme:
Supplierdevelopment@oldmutual.com or 011 217 1000
Via the Old Mutual Website at www.oldmutual.co.za/masisizane
Email: MasisizaneEnquiries@oldmutual.com or call 011 217 1000
Getting Maximum Value This Black Friday
Here are Toni Wilkinson’s, Chief Marketing Officer at PriceCheck, top six tips for getting the best deals on Black Friday and Cyber Monday.
Black Friday is almost here! Around South Africa, eager shoppers are double-checking their budgets and making wish-lists! Black Friday is now so well-entrenched, everyone’s getting in on the action. With discounts of as much as 80%, thousands of bargain hunters will flood SA’s online retailers when the clock strikes midnight.
With a number of lead-up sales also soon to be underway, many shoppers have already begun to flex their bargain-grabbing muscles. But is there an art to shopping safely and wisely when the real madness strikes? The answer is yes.
Toni Wilkinson, Chief Marketing Officer at PriceCheck, South Africa’s number one product discovery and comparison platform, and a Silvertree Internet Holdings company, shares her thoughts.
Here are Toni’s top six tips for getting the best deals on Black Friday and Cyber Monday.
- Have a plan. Know what you want, need and can afford before you get enticed by all the offers in front of you.
- Choose a secure way to pay. Credit card payment methods that ask you for a supplementary one-time PIN such as Verified by Visa, Snapscan and PayPal are all good options.
- Take note of the delivery and return details. Will you get the purchase when you need it? And, if you need to return it, will you end up paying more on delivery costs?
- Look out for hidden costs or additional purchases you might need to make.
- Compare deals. Similar deals might be packaged slightly differently, so make sure you are comparing apples with apples.
- Only buy from reputable retailers so you can be sure you will receive authentic products.
“Our Black Friday deals run for an entire week on PriceCheck.” Toni explains, “starting 19 November and running through until Cyber Monday 26 November 2018.”
In 2017, PriceCheck witnessed a huge increase in site traffic at midnight on Black Friday compared to the average day – almost 3 times the normal number of users logged on – showing that SA’s online shoppers stand ready and waiting for Black Friday deals to break.
To help them prepare for the increased demand, PriceCheck has been working closely with its merchants over the last 4 weeks to curate their product offerings. ‘From a customer demand side, we’ve also been upscaling and testing our servers to accommodate the increased traffic to our site, to ensure we have no downtime,’ Toni explains. ‘We’ll also have our developers on standby for the full 24 hours. We experienced no downtime last year, and are confident we can replicate this again this year.’
On Black Friday, PriceCheck will have a dedicated list of curated Black Friday deals, encompassing all site-wide deals either above 30% or equal to R2 000 or more in saving. ‘Global research shows that there is limited consumer pre-planning for Black Friday 2018, which is a great opportunity for consumers to use a comparison service such as PriceCheck to see all the Black Friday and Cyber Monday deals in one place and click-through directly to get the deal before it sells out,’ Toni explains.
PriceCheck’s Black Friday deals will run from 19 November – 26 November, with category specials running daily in the build-up to Black Friday.
‘Consumers can look out for offers from the following categories in the build-up week to Black Friday,’ says Wilkinson. ‘Deals will cover Fashion & Beauty on Monday, Home on Tuesday, Toys & Gadgets on Wednesday, and Electronics on Thursday, with every category of course available on Black Friday itself. Deals will also run across all categories and brands.’
What are some of the brands to watch out for this year? Toni highlights some of 2017’s top performers: ‘The most popular brands last year were Samsung, Apple and Hisense. In general, our top products included cell phones, TVs, smart watches, laptops and multimedia players. Last year the most popular category was tech by far, followed by fashion, toys and baby.’
On the question of whether Black Friday is profitable for businesses, Toni explains that volume and demand are key. ‘Global research shows that consumers are planning to spend even more on purchases in 2018 compared to previous years, reaffirming Black Friday as one of the most significant revenue-generating opportunities in the retail calendar. Retailers may experience a slow start to sales in November, due to the high demand for deep discounts over the Black Friday week. During Black Friday week itself, retailers generally experience a spike in sales, relying on high sales volumes to compensate for low margins. They also use the event to mark the start of the shopping season.’
To help shoppers find the best Black Friday deals, PriceCheck uses a powerful, intelligent search function. ‘We want to be the first site South Africans head to on Black Friday,’ Toni emphasises. ‘We aggregate products from all the reputable retailers, saving consumers time when searching for the products they want.’
It’s Never Too Late To Start A Business
Entrepreneurship at any age is key to minimising unemployment in SA.
Whilst the country continues to battle a high unemployment rate – which increased to 27,5 percent, according to the Quarterly Labour Force Survey for the Third Quarter of 2018 – the narrative of entrepreneurship as a viable career choice should be widely promoted and encouraged across all generations.
However, according to Anton Roelofse, regional general manager at Business Partners Limited (BUSINESS/PARTERS), the recently released 2018 Real State of Entrepreneurship Survey, compiled by Seed Academy and Old Mutual, revealed that 80 percent of entrepreneurs in South Africa are under the age of 45, with the majority of entrepreneurs reported to be between the ages of 25 and 34.
“In light of the high prevalence of unemployment, there is no reason that entrepreneurship should be reserved for the younger generation. Considering that only 20 percent of entrepreneurs are over 45, it is now more important than ever for older aspiring entrepreneurs to realise that the country needs them and it is never too late to start a business,” he says.
Delving into the reasons for this low rate of entrepreneurship among older generations in South Africa, Roelofse refers to the 2016-2017 Senior Entrepreneurship Report. “According to the report, older individuals have the lowest confidence in their ability to start and run their own businesses, and many believe that entrepreneurship is a young person’s occupation because the majority of entrepreneurs are young.”
In contrast to these beliefs, Roelofse says that it has actually been shown that older entrepreneurs are more adept at building resilient businesses, which is especially crucial during times of slow economic growth.
“If more older entrepreneurs follow their entrepreneurial dreams, not only will more jobs be created, but the idea of entrepreneurship will become more socially accepted for all ages and hopefully have a ripple effect.”
As such, it is vital for older aspiring entrepreneurs to realise that they are more equipped than they think to start and run a business, says Roelofse, who lists three pointers to boost older aspiring entrepreneurs’ confidence:
- Work experience: Starting a business at a later age means that the entrepreneur will have a lot more work experience. This will be extremely beneficial as it will contribute to the entrepreneur’s leadership skills, business management and acumen, problem solving skills, and industry experience, should the entrepreneur decide to open a business in the same industry.
- Personal networks: It is often said that it’s not what you know, but who you know, and as one grows in age, so do their personal and professional networks. Older entrepreneurs will therefore be more likely to know other established professionals who they can turn to for advice, collaboration, and offer their services to.
- An established passion: Older entrepreneurs tend to be less restless in their pursuits, as they have had more time to figure out what they are most passionate about, which can often be a driving force to start a business as well as motivate their success in the future.
These are just a few of the reasons supporting the notion that more older aspiring entrepreneurs should start their own businesses and contribute to increasing employment opportunities in the country, says Roelofse. “Age should be seen as an added strength, not a hindrance, when it comes to entrepreneurship. And aspiring entrepreneurs, regardless of their age, should be encouraged and supported to contribute economically,” he concludes.
Women Entrepreneur Successes2 days ago
Watch List: 50 Top SA Business Women To Watch
Snapshots2 days ago
25 Of The Most Successful Business Ideas In South Africa
Support for Women Entrepreneurs1 week ago
11 Quotes On Hard Work, Risk-Taking And Getting Started From Beauty Billionaire Estee Lauder
Entrepreneur Profiles6 days ago
The House That Moladi Built – How Challenging Traditional Building Empowers Local Entrepreneurs
Company Posts2 weeks ago
Why Spartan Is Focusing On SME Funding And How They Can Support Your Business
Self Development2 weeks ago
Research: The Power Of Meditation That Will Blow Your Mind
Leading1 day ago
How To, In Practice, Distinguish Between Executive, Non-Executive And Independent Directors And Their Functions
Company Posts2 days ago
Smoothie Franchise Opportunity: Puré Frooty Is A One-Of-A-Kind Smoothie Franchise Business