Escape from the Boardroom is a new BBC World News series that follows six high-ranking executives from around the globe – including some South Africans – as they head to the front lines of their organisations in a bid to better understand their company, staff and customers.
Business bosses are set a series of challenges by staff at different levels within the organisation. The CEOs are challenged to get out from behind their desks and experience their businesses at the sharp end.
From Beirut, where one food entrepreneur delivers a busy lunchtime service to a swarm of hungry customers, to Zambia, visited by a charity CEO who explores where donations raised on UK streets end up, the business leaders are given a corporate workout before going on to deliver their findings to the staff.
Is their business in good shape to tackle today’s global challenges? Or will it be a case of out of the boardroom and back to the drawing board?
Meet the CEOs
The CEOs and companies featured in the series, include:
- Victor Muller, CEO of Spyker Cars
Muller’s Dutch car company, Spyker Cars, plans to unveil its new luxury offering, the Spyker B6 Venator at California’s prestigious Pebble Beach Concours d’Elegance automotive event. His £100,000 concept model wowed spectators at the 2013 Geneva Motor Show but will he achieve the same success on the other side of the Atlantic? Stakes are high, and next to established brands like Porsche and Ferrari, Muller finds out whether his Netherlands HQ has the capacity to take the business to the next level.
- Mark Goldring, CEO of Oxfam
Goldring has been the CEO of Oxfam for just three months but already the size of his challenge is abundantly clear: what does Oxfam stand for? Known as a charity that fights global poverty, the lines between aid-giving and development funding have become increasingly blurred. Meanwhile, the public’s perception of how their hard-earned donations are spent has become cynical. On a trip to one of the poorest countries in South Africa, Mark will have to tackle how to position Oxfam in today’s global market and what he needs to do to make it stand out from the competition.
- Christine Sfeir, CEO of Semsom Restaurants
At the tender age of 22, Sfeir introduced the American coffee chain Dunkin’ Donuts to Lebanese society. Thirty branches later, she is now hungry to introduce her own restaurant chain, Semsom, to the American people. From its humble beginnings in Beirut expanding into Saudi Arabia, Kuwait and soon UAE, Qatar and Iraq, Christine will now have to compete with multi-national food heavyweights without losing focus on her Semsom brand back at home.
- Jan Smits, CEO of InterContinental Hotels Group (Asia, Middle East and Africa)
With just 13 hotels currently in India, InterContinental Hotels Group – one of the world’s leading hotel chains in the world – aims to establish 150 hotels in India in the next 10 to 15 years. In charge of this mammoth task is CEO of Asia, Middle East and Africa, Jan Smits. From the upscale Crowne Plaza to the more basic Holiday Inn, Smits will have to establish a variety of seven brands in a country of over 1 billion people, all with differing tastes and cultural attitudes.
- Ian Moir, CEO, Woolworths
Woolworths, South African food and clothing retailer, are at a vital point in their history. Although profits are up, the stagnant state of the South African economy along with competition from rival stores suggests that the task of expansion couldn’t be any more challenging for CEO Moir. His mission is to make Woolworths the number one choice in fashion and food retail for all South Africans, but will he convince them that they have no reason to shop anywhere else other than his store?
Find it here!
The programme will be broadcast weekly on BBC World News (DStv Channel 400) from 21 September for six weeks on Saturdays at 16.10 and Sundays at 10.10 & 22.10.
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Off The Beaten Track
What Tourism Month means in South Africa and how Mango Airlines is focusing on local opportunities.
This September, being Tourism Month, we have so much to talk about in South Africa, and so many people to engage with, both domestically and abroad. We are privileged to be able to leverage a broad range of destinations – arguably world-class in nature, and they expand way beyond a beautiful mountain, and an ecosystem of game.
The vast majority of leisure tourists, however, remain attracted to the Mother City and various Safari destination, while business tourists tend to stick to hub cities for short durations of time before departing again.
“There is a golden opportunity to expand on the same offerings – while not detracting from them in any way. Our responsibility is to drive tourism into new areas, really emphasising the differentiators that are incredibly attractive to local and international tourists,” said Benediction Zubane, Head of Marketing at Mango Airlines.
“Often tourists visit one of the more well-known sites in an area, and are completely unaware of the other features and destinations close by. We’re seeing a lot of success in township tourism which goes to show how diversifying can really drive new tourism opportunities,” explained Zubane.
According to Statistics South Africa survey on Tourism and Migration, nearly 3.5 million international travellers visited South Africa in August 2017. Top numbers were tourists from USA, UK, Germany, France and The Netherlands, with African visitors primarily coming from SADC countries. Zubane added, “This means there is vast opportunity to begin engaging with travellers in new countries across the globe. We need to become our own best ambassador, talking-up our famous and lesser known destinations, proudly showcases our uniqueness. We should also be tourists in our own country and start exploring the wonders of the Rainbow Nation.”
Mango is passionate about helping its SMEs and entrepreneurial community to successfully overcome the unique challenges facing the tourism industry: “There has never been a more opportune time for small businesses and entrepreneurs to benefit positively from tourism in South Africa, and we hope to celebrate alongside our SME community as they fly high – both literally and figuratively,” he concludes.
FNB Receives 50 Million US-Dollars To Accelerate SME Development
First National Bank puts their focus on SME development in South Africa.
First National Bank (FNB) has received 50 million US-dollars from the DEG – Deutsche Investitions- und Entwicklungsgesellschaft to deploy towards small and medium enterprise (SME) development in South Africa.
DEG is a development finance institution whose mission is to promote private-sector enterprises in developing and emerging-market countries as a contribution to sustainable growth and improved living conditions.
Mike Vacy-Lyle, CEO of FNB Business says: “The new line of funding contributes to our ongoing efforts to accelerate our contribution to SME development in South Africa. We believe that SMEs are key to stimulating sustainable economic growth and job creation. Our intervention in SME development is not only limited to funding, we also invest heavily to improve capacity and supplier development capabilities in small businesses.”
FNB continues to pioneer products and services that have taken the angst out of South Africa’s entrepreneurs, from providing free instant accounting services to online documents reservation services, and forming public-private partnerships to digitise the registration of businesses.
“Our message to entrepreneurs is that we remain committed to providing meaningful solutions to help them grow. We have exciting developments that will take us further in our journey, all aimed at advancing the SME agenda by taking the anguish out of doing business,” concludes Vacy-Lyle.
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