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The Role of ADSL in Your Business

New wireless and fibre options can greatly improve reliability at good prices.

George Golding

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Businesses are increasingly dependent on Internet-delivered (cloud-based) IT and communications services today, including Voice over IP (VoIP). In such circumstances, reliable Internet is a must, or your business will simply grind to a halt.

Aware of this, VoIP customers often cite connectivity as their biggest concern. Frequently reported technical issues with ADSL have only deepened their fears, and so the answer is to look beyond using ADSL alone.

The role of ADSL

It must be noted that ADSL is a good technology that has done much to popularise broadband. Even today it holds its own among more up-to-date connectivity options.

But an ADSL link is only as good as the local exchange. Poor ADSL service is often caused by an exchange that is either over-subscribed or under-maintained, causing outages or quality problems like jitter, delay or dropped voice packets.

Good ADSL, bad ADSL

There are good areas for ADSL and bad ones. Some have a rich supply of ADSL bandwidth via well-maintained local exchanges, while others have too many users ‘contending’ for the same bandwidth and poorly maintained infrastructure.

So how do you overcome this? Ensure you’re in a good coverage area (this goes for any form of connectivity). Free tests on sites like www.speedtest.net (line throughput) and www.pingtest.net (quality) give an instant indication of speed and quality of lines.

Secondly, always have ‘failover’ (a backup line) – but never from the same provider or, naturally, using the same technology.

Better new options

Thirdly, ADSL is not the only option. Without detracting from the contribution of ADSL over the years, numerous new wireless and fibre connectivity options are emerging to offer great quality, copious, non-contended bandwidth at a small premium. These include WiMax from Neotel, fibre from Neotel and Telkom, and a range of wireless connectivity providers such as Snowball, Vlocity and TWK.

  • WiMAX offers high-speed connectivity over long distances. It compares favourably with ADSL and fibre in price and performance, without suffering the contention of ADSL or the infrastructural investment of fibre.
  • Fibre – Fibre rollout is speeding up, and uptake among businesses and affluent communities is causing prices to fall. As competition increases, fibre offers increasingly well-priced, high-performance options too.
  • Wireless – The number of wireless providers in SA is growing. Some of the bigger providers offer direct VoIP-dedicated links into national fibre networks such as ECN’s (also VoIP-dedicated). Others link to providers offering ‘breakout’ onto fibre networks. The low cost and minimal infrastructural disruption of wireless allows providers to pursue low-population areas.
  • 3G – The cellular providers offer high throughput at competitive rates, but due to the inability of 3G to handle more than one stream of data (two calls or a call and browsing simultaneously), it must be used in conjunction with a quality of service tool like ViBE (see further down). To use ViBE, 3G users need an unrestricted APN to allow a VPN tunnel through its firewall.
Comparison between broadband access technologies
Technology Line speed Up/downlink speeds Bandwidth package Considerations Price (+/-)
ADSL Broadband 4Mbps 640Kbps/4Mbps 50GB Reliant on exchange (contention, maintenance) R2600
Wireless Broadband 2Mbps 2Mbps/2Mbps Unlimited Breakout onto fibre backbone R2699
Wireless Voice Link 512k 512k Diginet Replacement Unlimited Voice only links directly link into dedicated VoIP networks bypassing all shared networks. 1350
WiMAX Broadband 5Mbps 2Mbps/5Mbps Unlimited Broadband link, new technology R2300
Fibre 2Mbps 2Mbps/2Mbps Unlimited Broadband link, new technology R3050
3G Varies per provider and location Varies per provider and location Depends on package and provider Broadband Link Varies per provider

Source: Webafrica.com, Snowball.co.za, Neotel

Quality vibe

Even with quality technologies like these, uptime can never be taken for granted. As with ADSL, having redundancy or failover with all these, especially 3G, is wise. In fact, because of their cost-effectiveness, an ADSL line or 3G connection is most appropriately used not as primary, but as secondary (backup) line to these other providers.

But if ADSL has been the cause of complaints, and 3G can’t handle more than one voice stream, how can they be an option even as backup? The answer is to combine it with a technology like ViBE by VoIPex, a de facto quality-of-service standard with VoIP providers.

ViBE works on multiple levels to overcome quality and capacity issues:

  • It streamlines data traffic by stripping out unnecessary data
  • Using VPN technology, it ‘insulates’ voice packets within a non-dedicated data line to block out interference from other data
  • By a technique similar to ‘ADSL bonding’, it pieces a complete VoIP stream together out of voice packets from two redundant links if one goes down or both have quality issues

3G, like ADSL, can be much improved with ViBE and VPN technology. With ViBE and an unrestricted APN, VoIP on 3G can handle up to five concurrent calls. ViBE creates a single VPN link, managing multiple calls within it but seeming like a single thread.

Take two

Depending on your financial profile and throughput requirements, a variety of primary and failover connectivity options exist that can give you the assurance that the Internet won’t fail your business.

While ADSL continues to make sense in certain circumstances, a range of new connectivity options like fibre, WiMAX and wireless are challenging the copper technology’s once uncontested birthright to rule the connectivity landscape.

George Golding is Euphoria Telecoms’ CEO and media spokesperson. A natural-born entrepreneur, George is as fervent about IT as he is about affordable communications services and business integrity. Euphoria Telecoms provides Voice over Internet Protocol (VoIP) communication services to small and medium enterprises in South Africa. For more information go to www.euphoria.co.za.

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Bonang Matheba Announced As 2018 AWIEF Awards MC

AWIEF has announced multi –award winning radio host, TV presenter and style icon, Bonang Matheba as the 2018 AWIEF Awards MC and host.

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Bonang Matheba, affectionately referred to by fans as Queen B, has firmly positioned herself as Africa’s most sought after entertainment personality and SA’s number one social media darling.

With just three weeks from recognising, honouring and celebrating women entrepreneurs and business-owners in Africa for their innovation, excellence and contribution towards economic growth and social development, AWIEF has also announced songstress, BUCIE as the music entertainer for the night.

40 Finalists out of more than 1350 nominations were revealed for the AWIEF Awards last month. Winners will be announced at The Westin Hotel in a five-star gala dinner on 9th November 2018.

Tickets to the awards evening are selling fast. To secure your seat, please click here.

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Things Schools Need To Stop Doing To Grow Entrepreneurs

Here are 8 things that would make a significant impact on generating enterprising behaviour.

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It is no secret that the current structure of the education system was designed in an entirely different age to achieve economic outcomes that are no longer viable due, in large, to the rapid innovation and adoption of technology.

But if we are to hope to help President Ramaphosa implement his vision for entrepreneurship as stated in the SONA 2018 address as, “The establishment through the CEOs Initiative of a small business fund – which currently stands at R1.5-billion – is an outstanding example of the role that the private sector can play. Government is finalising a small business and innovation fund targeted at start-ups,” we need to change how and what schools are teaching for this to be realised on a large scale.

Here are 8 things that would make a significant impact on generating enterprising behaviour:

1. Stop teaching kids using one or two teaching methods

Typically, teachers have defaulted to talking, reading and some visual aids to impact knowledge to learners and those children that don’t learn using these primary methods are at a disadvantaged and are often labelled as challenged. There are at least 6 different ways in which people learn, and entrepreneurs often fall into the lesser known ones. By blending methodologies that include interpersonal, kinaesthetic and intrapersonal with the more traditional ones, entrepreneurs will learn more effectively.

2. Stop Rewarding Conformity

Maybe it comes from a fear of anarchy or lawlessness, but the stringent rules that exist in schools punish children for exhibiting individualism and reward children for staying in line. Quite literally. This unwavering adherence to the rules without question, breeds thinkers of the same calibre and releases into the world children that cannot function without set structures that they must conform to when they actually need to be creatively problem solving in order to make a mark for themselves.

Related: Spark Schools: Adapting At The Speed Of Scale

3. Stop Measuring Memory

teaching

How well a child can retain the dates, figures, theories or equations does not indicate the measure of a child’s intelligence. It only indicates how well their memory works and how adept the learner is at recalling what they have read or been taught. Remembering, according to Bloom’s Taxonomy, is a lower order thinking skill. Instead, let’s measure critical thinking, interrogation of ideas, application of thinking across contexts.

4. Stop Being a Teacher

When the world relied on a central person as the curator of knowledge, the world needed teachers. They were idolised and hailed as a custodian of growth and development due to the fact that they knew more about their subject than anyone else in society.

Today, the internet is the purveyor of information, a teacher if you will, and children no longer need to be taught the information but what to do with it. So long as children can read, the job of person at the front of the class is to educate not to teach.

5. Stop Running a Factory

From the uniforms to the desks to the bell that signals the start and end of lessons and the allotted amount of time dedicated to eating and going to the bathroom, schools are churning out citizens primed for factory work. The production line mentality has been conditioned into our children so much so that with the entry of technological automation and the removal of the human element in these mundane, routine tasks, we make them immediately redundant to the world.

6. Stop Labelling Every Disruptive Child as ADHD/ADD

As an educator myself and now an entrepreneur, I recognise the exhausting and relentless burden that our school-based teachers bare. They are weighed down with administration and parental expectations all whilst trying to navigate an education system that is increasingly deficient. Any child that does not learn in the usual manners and requires more attention or additional stimulation by non-traditional teaching methods.

If, as a country, we are dedicated to changing the current economic outlook not just for ourselves but for those that will inherit this legacy then the systems that shape our thinking must be changed too. Entrepreneurial thinking and action is discouraged and punished in our current education system and only once children leave behind the 12 years spent at school can they begin to unlearn this way of mental conditioning and become active citizens.

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Chivas Venture Calling On South African Start-ups To Win A Share Of $1 million

South African applications for the Chivas Venture 2019 Now Open!

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Today Chivas Regal announced the launch of the Chivas Venture 2019 – a global competition that gives away $1 million in no-strings funding every year to the hottest social start-ups from around the world.

The Chivas Venture provides a global platform for innovative enterprises that are using business to solve an array of social and environmental issues – and today marks the opening of the South African applications. 

Since the competition’s launch in 2014, Chivas Venture-supported enterprises have enriched the lives of more than 1 million people in over 40 countries, across six continents.

Just as Chivas blends together whiskies to create award-winning Scotch, the Chivas Venture champions entrepreneurs who blend profit and purpose. Chivas’ belief in blending ambition with generosity, and in using success to enrich the lives of others, was instilled in the 19th century by founding brothers James and John Chivas. Today that philosophy is kept alive not only through award-winning Scotch, but also through initiatives including the Chivas Venture.

Richard Black, Global Marketing Director for Chivas, said:

“At Chivas we believe that blended is better – in life, business and Scotch – and the 100 finalists we have supported to date have proved this, finding the right blend of profit and purpose in their ventures. Since taking part, finalists have reported saving 8 million trees from deforestation, providing 24 million litres of safe drinking water to those in need, and funding 75,000 days of education for women and girls – and that’s just a few examples. The Chivas Venture is continuing to have a global impact and we are proud to be investing another $1 million for 2019.”   

Related: Venture Capital 101: The Ultimate Guide To The Term Sheet

Applicants in each participating country will compete in local heats, with the South African winner flying to the United Kingdom to take part in an exclusive Accelerator Programme. Hosted by The Conduit – a new London establishment that serves as a home for a diverse community of people who are passionate about social change – the intensive training programme will give the global finalists the chance to hone their business and pitching skills.  

Following the Accelerator Programme, the allocation of the first $100,000 of the fund will be put into the hands of the public with three weeks of online voting. The Chivas Venture 2019 will then culminate in a series of high-stake pitches at the Global Final in Europe, where the finalists will battle it out for the remainder of the $1 million fund.

Radley Connor, Marketing Manager for Chivas Regal SA says, “The Chivas Venture is an amazing platform for South African social entrepreneurs to attract investment and gain global exposure. The competition rewards and celebrates individuals whose purpose is to make a positive difference to society. If you have a great idea, that meets the requirements, we encourage you to enter.”

In 2017, innovative South African water company I-Drop water placed third in the global finals, walking away with close to R1 million in funding. Since winning, founder James Steere has received interest from investors globally.

Clement Mokoenene is the 2018 South African winner and the creator of the Vehicle Harvest Energy System (VEHS). His business is able to generate electricity at a much lower, affordable cost than coal-fired power stations which South Africa currently relies on. The system works by installing an overlay on the existing road to extract the pressure and transferring it to the side of the road, similar to a wind turbine. Mokoenene says a 1km highway stretch could generate enough energy to supply the entire South Africa.

To apply for the Chivas Venture 2019 and find out more about why blending profit and purpose is better, visit the Chivas Venture website.

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